Mercer Senior Customer Service Manager Salaries in Chicago | Comparably
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"Mercer is a consulting firm that provides human resource, investment banking and financial advisory services." read more
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Mercer Senior Customer Service Manager Salaries in Chicago

The average Mercer Senior Customer Service Manager in Chicago earns an estimated $79,941 annually, which includes an estimated base salary of $71,441 with a $8,500 bonus. Mercer's Senior Customer Service Manager compensation is $9,646 more than the US average for a Senior Customer Service Manager. Senior Customer Service Manager salaries at Mercer in Chicago can range from $58,000 - $110,000.

In Chicago, The Customer Support Department at Mercer earns $11,016 more on average than the Legal Department.

Last updated 22 days ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$79,941
Average Compensation
$71,441
avg. base
$8,500
avg. bonus

Senior Customer Service Manager Salaries at Mercer

In Chicago, Senior Customer Service Managers earn $210 more than Technical Supports.

Technical Support
$80k*
Customer Service Manager
$78k*
CS Rep
$44k*
* estimated salary

Compensation at Mercer by Department

In Chicago, The Customer Support Department averages $11,016 more than the Legal Department, and $13,878 less than the Product Department

Product
$137,035 Avg. total comp.
+$14k
Customer Support
$123,157 Avg. total comp.
Legal
$112,141 Avg. total comp.
-$11k

Senior Customer Service Manager Compensation by Gender (All Companies)

The average female Senior Customer Service Manager at companies similar size to Mercer reported making $64,747, while the average male Senior Customer Service Manager at similar sized companies reported making $93,274.

Senior Customer Service Manager Compensation by Ethnicity (All Companies)

The average Hispanic or Latino Senior Customer Service Manager at companies similar size to Mercer reported making $91,726, while the average Native American Senior Customer Service Manager at similar sized companies reported making $59,013.

How Senior Customer Service Managers at Mercer Rate Their Compensation

The majority of Senior Customer Service Managers at Mercer believe they're compensated fairly. 75% of Senior Customer Service Managers at Mercer say they receive annual bonuses, and the majority (61%) are satisfied with their benefits. See more compensation ratings at Mercer

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