Mercer Senior Customer Service Manager Salaries in Phoenix | Comparably
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"Mercer is a consulting firm that provides human resource, investment banking and financial advisory services." read more
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Mercer Senior Customer Service Manager Salaries in Phoenix

The average Mercer Senior Customer Service Manager in Phoenix earns an estimated $70,171 annually, which includes an estimated base salary of $62,954 with a $7,217 bonus. Mercer's Senior Customer Service Manager compensation is $124 less than the US average for a Senior Customer Service Manager. Senior Customer Service Manager salaries at Mercer in Phoenix can range from $58,000 - $90,000.

In Phoenix, The Customer Support Department at Mercer earns $10,574 more on average than the IT Department.

Last updated 19 days ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$70,171
Average Compensation
$62,954
avg. base
$7,217
avg. bonus

Senior Customer Service Manager Salaries at Mercer

In Phoenix, Senior Customer Service Managers earn $24 more than Customer Service Managers.

Customer Service Manager
$70k*
Technical Support
$66k*
CS Rep
$45k*
* estimated salary

Compensation at Mercer by Department

In Phoenix, The Customer Support Department averages $10,574 more than the IT Department, and $13,645 less than the Finance Department

Finance
$81,181 Avg. total comp.
+$14k
Customer Support
$67,536 Avg. total comp.
IT
$56,962 Avg. total comp.
-$11k

Senior Customer Service Manager Compensation by Gender (All Companies)

The average female Senior Customer Service Manager at companies similar size to Mercer reported making $64,747, while the average male Senior Customer Service Manager at similar sized companies reported making $93,274.

Senior Customer Service Manager Compensation by Ethnicity (All Companies)

The average Hispanic or Latino Senior Customer Service Manager at companies similar size to Mercer reported making $91,726, while the average Native American Senior Customer Service Manager at similar sized companies reported making $59,013.

How Senior Customer Service Managers at Mercer Rate Their Compensation

The majority of Senior Customer Service Managers at Mercer believe they're compensated fairly. 75% of Senior Customer Service Managers at Mercer say they receive annual bonuses, and the majority (61%) are satisfied with their benefits. See more compensation ratings at Mercer

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