Metasource Culture | Comparably
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Business Process Management, Automation Software & Results read more
EMPLOYEE
PARTICIPANTS
23
TOTAL
RATINGS
246

Metasource Company Culture

Metasource Culture

This score is derived from employee ratings & reviews
3.2/5
Metasource's Overall Culture is rated C

Top Rated Culture Dimensions

Metasource CEO

Bottom 35%Bottom 35% of Similar Size Companies on Comparably
Adam Östhed Metasource's CEO
Adam Östhed
63 /100

Diversity at Metasource

Bottom 25%Bottom 25% of Similar Size Companies on Comparably
D+

Diverse employees at Metasource have rated Team, CEO Rating, and Leadership as the highest categories they have scored

Women at Metasource

Bottom 40%Bottom 40% of Similar Size Companies on Comparably
C

Women at Metasource have rated Team, CEO Rating, and Retention as the highest categories they have scored

Metasource eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 35%Bottom 35% of Similar Size Companies on Comparably

Recommend to a Friend?

-27

Metasource employees are -27% more likely to recommend Metasource as a great place to work

26%Promoters
21%Passives
53%Detractors

Working at Metasource

Working at Metasource is rated below average by 23 employees, across various culture dimensions. Metasource employees rate Environment highest among all categories, and think that Compensation and Happiness have the most room for improvement, putting Metasource’s culture in the Bottom 40% compared to similar sized companies on Comparably and in the Bottom 25% compared to other companies in Salt Lake City. See below in detail how working at Metasource was rated by employees.

Overall Company Culture at Metasource

C

Overall Company Culture at Metasource is rated C

Last updated months ago

Bottom
40%

Metasource ranks in the Bottom 40% of other companies on Comparably with 501-1,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 23 Employees

View Results
0
20
40
60
80
100
Customer Support
65
Customer Support65

Metasource Employee Reviews

Out of 21 Metasource employee reviews, 61% were positive. The remaining 39% were constructive reviews with the goal of helping Metasource improve their work culture.

61%
39%
Positive Reviews61%
Constructive Feedback39%

Positive Reviews From Metasource Employees

  • What did you like most about the interview process?
    Quick to the point. Get back to you right away.
  • What did you like most about the interview process?
    Informal and online was what i was attracted to followed up by in person training
  • What is the best part about your compensation package?
    The literal monetary compensation, obviously.

Constructive Feedback From Metasource Employees

  • Why do you feel undervalued and what would make you feel better about your compensation?
    Ownership and geographical exclusivity plus choice of target market
  • What needs to change to make the company culture better?
    They need to get a person evaluated every so often, and base their compensation on their experience on the job.
  • What's going wrong and how can it be improved?
    It can be improve by paying people for what we are worth, not everyone performs at the same level of pay. Some people deserves better

Metasource Company Information

Metasource Company Overview

Business Process Management, Automation Software & Results

Metasource Mission, Vision & Values

Metasource Mission & Values

For the customers we serve, our purpose is to drive maximum value into their business processes with products and services based on leading technology and 'best-fit' solutions of labor and technology. Simply, our aim is to leverage our effort and expertise make our customers more competitive and their goals our own.

Metasource Vision Statement

Our Guiding Principles enables us to maintain sharp focus on being the best-value provider through delivering operational excellence to our customers. Our five values are personal responsibility, shared vision, mutual respect, openness and integrity.

Headquarter67 West 13490 South #200
Draper, UT 84020
United States of America
Websitewww.metasource.com/
Founding Date2007
Tel215-788-8885
Company StatusPrivate
Social Sites
  • Culture Video
  • MetaSource Draper Location

Metasource Employees

23 employees at Metasource have reviewed Metasource across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 23 Metasource employees give their leadership a grade of C-, or Bottom 30% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Metasource are mostly dissatisfied with their total compensation at Metasource, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Metasource are pleased with their team. 23 Participants grade the quality of their coworkers a B-. The majority believe the meetings at Metasource are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Metasource believe the environment at Metasource is positive. Most Participants believe the pace of work at Metasource is comfortably fast. About 83% of the employees at Metasource work 8 hours or less.

Overall, the employees at Metasource are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining Metasource - Employee Onboarding

The prevailing opinion from Comparably users in Salt Lake City about their company is that it was very prepared on their first day. Salt Lake City employees concluded that their overall onboarding experience was positive. 81% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Metasource KPIs and OKRs

At this moment no Metasource employees have provided insight into whether or not they clearly understand Metasource's KPIs and OKRs.

AnswerPercent
Yes0%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

Metasource CEO & Leadership

Metasource CEO - Adam Östhed

Adam Östhed Metasource's CEO
63 /100

Adam’s approval rate is lower compared to CEOs at similar sized companies, putting Adam in the Bottom 35% of all CEOs of similar-sized companies on Comparably, and in the Bottom 25% compared to CEOs of all other companies in Salt Lake City. Adam Östhed’s employees rank Metasource in the Top 35% for Environment, in the Top 40% for Team, and in the Top 50% for Meetings. Östhed is generally unpopular with Metasource employees, but ranks especially low with African American/Black employees, and by employees with 1 to 3 Years experience and employees in the Customer Support department. However, Caucasian employees have a slightly more favorable view of the CEO.

Metasource Leadership

The Metasource Executive Team is rated a “C-” and led by CEO Adam Östhed, Chief Information Officer Ryan Lifferth, and Chief Revenue Officer John Nixon

  • Adam Östhed  CEO / President

    Adam Östhed CEO / President

    Adam Östhed serves as the CEO / President of Metasource.

  • Ryan Lifferth Chief Information Officer

    Ryan Lifferth serves as the Chief Information Officer of MetaSource. Ryan started at MetaSource in December of 2017.... read more

  • John Nixon Chief Revenue Officer

    John Nixon serves as the Chief Revenue Officer of Metasource.

  • Peter Lundberg Director Client Services

    Peter Lundberg serves as the Director Client Services of MetaSource. Peter started at MetaSource in July of 2013. Peter... read more

  • Edward Mackin Executive Vice President

    Edward Mackin serves as the Executive Vice President of MetaSource. Edward started at MetaSource in October of 2007.... read more

  • Mary Kladde Senior Vice President

    Mary Kladde serves as the Senior Vice President of MetaSource. Mary started at MetaSource in March of 2016. Mary... read more

  • Dennis Barrett SVP Digital Transformation Services

    Dennis Barrett serves as the SVP Digital Transformation Services of MetaSource. Dennis started at MetaSource in May of... read more

  • James DeSpain SVP Operations

    James DeSpain serves as the SVP Operations of MetaSource. James started at MetaSource in January of 2018. James... read more

  • Mario Duckett Vice President - Business Development - Content Services

    Mario Duckett serves as the Vice President - Business Development - Content Services of MetaSource. Mario started at... read more

Metasource Salaries

How much does Metasource pay?

How much do people at Metasource get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Metasource is $114,775, or $55 per hour, while the estimated median salary is $118,614, or $57 per hour.

14 employees at Metasource rank their Compensation in the Bottom 20% of similar sized companies in the US (based on 40 ratings) while 13 employees at Metasource rank their Perks And Benefits in the Bottom 30% of similar sized companies in the US (based on 13 ratings).

Last updated months ago.

1st Percentile
$152k
$152k1st Percentile
20th Percentile
$181k
$181k20th Percentile
40th Percentile
$220k
$220k40th Percentile
60th Percentile
$231k
$231k60th Percentile
80th Percentile
$263k
$263k80th Percentile
100th Percentile
$268k
$268k100th Percentile
$114,775*
Average Compensation
$118,614*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Explore Metasource Salaries

Diversity & Inclusion at Metasource

Diverse employees at Metasource score the company 60/100 across various culture categories, placing Metasource in the Bottom 25% of companies on Comparably with 501-1,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Metasource across various culture dimensions.

Ranked Culture the Highest

Women 64/100
Department - Customer Support
Men N/A/100
Diverse Employees 64/100
Department - Customer Support

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Metasource Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan

Metasource PTO

Metasource PTO policy is a critical component of the benefits package offered to employees.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Metasource Careers

Metasource Jobs

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Frequently Asked Questions regarding Metasource

What is Metasource address?

Metasource location is at 67 West 13490 South #200

Who is the CEO of Metasource?

Metasource CEO is Adam Östhed, their score by employees is 63

What are the salaries in Metasource

The average salary for employees in Metasource is 114775$

What is Metasource eNPS?

The eNPS for Metasource is -27

What are the benefits at Metasource?

Metasource perks and benefits are Dental Insurance, Vision Insurance, Health Insurance, Life Insurance, PTO / Vacation Policy, Paid Holidays, Maternity / Paternity Leave & 401K / Retirement Plan

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