Out of 50 Microtel Inn & Suites employee reviews, 46% were positive. The remaining 54% were constructive reviews with the goal of helping Microtel Inn & Suites improve their work culture.
Supporting employees and management of schedule and shift builders
Honestly every hotel is different. The trick is to find a property where the owner and GM actually care about their employees. Most of the time you will only find this with corporate hotels as franchise only care about making money but once in a blue moon you will find a good manager that will train
Leadership, responsibility, pride, respect, appreciation, how team work is important, time management, cell phone usage, they all need better attitudes towards guest and other employees, bullying, initiative, moral
Hire enough staff, the general manager handles everything
I work Audit and end up doing Laundry, janitorial, breakfast and front desk all in one shift. I am expected to fold 7 loads of laundry in one night while completing all other "duties" assigned to me.
Currently I am a Director of Sales and the pay isn't great and their are no bonus for hitting our numbers monthly or even quarterly. But that goes again with what GM and owner you work for.
employee retention is very low with 0 compensation to keep valued employees
Better pay and better benefits
I feel undervalued due to being over worked & under paid. I feel like i was expected to pick up everyone else's responsibilities when they would not come in on their On Call days or were no call no shows & had less days off. I think giving me more than 50 cents on my raise would help
Coworkers need to improve their expectations and Outlook on others
Doing their job to the best of their ability
Stop bullying, be respectful, stop gossiping, spend less time on phones, help where needed not where you want
We have minimal meetings and when we do the topics discussed never get fixed.
Management needs to be retrained
Needs better management team to hold staff accountable for performance
Inform interviewees as to the hours and shifts and payrate of each/said shift
Ask more questions than "Do you have experience and reliable transportation"
Employees and guests alike do not enjoy the hotel.
Renovation and a new GM that cares
Needs to hire a management team
Employees pay and more appreciation