The owner, Trushar, is very nice and understanding.
Everything is truthful and honest.
Supporting employees and management of schedule and shift builders
Honestly every hotel is different. The trick is to find a property where the owner and GM actually care about their employees. Most of the time you will only find this with corporate hotels as franchise only care about making money but once in a blue moon you will find a good manager that will train
Leadership, responsibility, pride, respect, appreciation, how team work is important, time management, cell phone usage, they all need better attitudes towards guest and other employees, bullying, initiative, moral
Hire enough staff, the general manager handles everything