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My overall experience working at MOD has sadly been a poor one. I've wanted to like working there for a very long time, but having multiple coworkers drinking on the job and no structure, accountability, or consistency from my leaders is frustrating to say the least.
What does the leadership team need to get better at?
Our management team consistently shows favoritism and treats each team member differently based on gender, sexuality, and appearance.
What is most positive about the culture and environment at your company?
The culture itself is originatity. MOD supports being different and celebrating the differences in others. This culture, however, seems to stop at the front door.
What's going wrong and how can it be improved?
Team members, all stars (trainers), and floor captains should all be treated with AND show each other respect. This shouldn't be a suggestion, but a requirement.
What are some of the best things about your team?
MOST of the team are personable and get along well. However, not all of them have been trained properly on the Guest Service aspect of food service.
Why do you feel undervalued and what would make you feel better about your compensation?
I feel undervalued because our general manager talks about our shortcomings behind our back and treats us inconsistently. The team has reached out to HR with little response.
What would you improve about your company's interview process?
I didn't feel welcomed. I felt needed. I felt like I was there to fill a spot or a demographic. Terms and pay rate were not negotiated. Hired in as franchise team member. Was not fully informed about what it meant to become corporate.
Other Employee Reviews for MOD Pizza
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