eNPS at Mr. Cooper | Comparably
Mr. Cooper Claimed Company
Mr. Cooper is the consumer brand for the mortgage servicing and originations operation of Nationstar Mortgage Holdings Inc. read more
EMPLOYEE
PARTICIPANTS
222
TOTAL
RATINGS
2009
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eNPS at Mr. Cooper

Mr. Cooper's Employee Net Promoter Score (eNPS) is 7, as rated by 178 employees. Employee Net Promoter Score tracks Mr. Cooper employees' answers to this question: On a scale from 0-10, how likely are you to recommend working at Mr. Cooper to a friend? Today, 44% of Mr. Cooper employees would encourage their friends to become coworkers, whereas 19% are neutral and 37% would not recommend working at Mr. Cooper to their friends.

Last updated 11 days ago.

Where This Score Ranks Mr. Cooper's eNPS

  • TOP
    35%

    In the Top 35% of 1666 Similar Sized Companies on Comparably

  • TOP
    50%

    In the Top 50% of 112 Nearby Companies in Dallas

  • 2nd

    2nd place versus 2 competitors rated on Comparably

10
Jan
10
Jun
9
Jul
9
Aug
9
Sep
7
Jan
  • Promoters
  • Passives
  • Detractors
Who Ranks Mr. Cooper's eNPS the Highest?
Department - Customer Support 86/100
Experience - 1 to 3 Years 72/100
Ethnicity - Caucasian 63/100
Who Ranks Mr. Cooper's eNPS the Lowest?
Tenure - 2 to 5 Years -51/100
Ethnicity - Other -25/100
Department - IT -20/100

Mr. Cooper eNPS At a Glance

Mr. Cooper employees are more likely to recommend Mr. Cooper as a great place to work. The employee Net Promoter Score is a simple way to measure loyalty and an employee's willingness to recommend working at their company to friends.

The Customer Support department and employees with 1 to 3 Years experience provided the highest scores when answering the question, “On a scale from 0-10, how likely are you to recommend working at Mr. Cooper to a friend?” Based on 178 ratings, Mr. Cooper ranks 2nd place versus its 2 competitors and is right below FirstKey Holdings.

Compared to other companies in Dallas, Mr. Cooper falls into the Top 50% of 112 companies. The last rating was provided 11 days ago.

Mr. Cooper's eNPS Trendline

  • Mr. Cooper7
  • Other Companies in Dallas
  • Similar Size on Comparably

Mr. Cooper's eNPS Rank Against Similar Sized Companies on Comparably

TOP
35%

Mr. Cooper ranks in the Top 35% of other companies on Comparably with 5,001-10,000 Employees for eNPS Score.

  1. Sutherland Global Services
    7
  2. Robert Half
    7
  3. BMO Harris Bank
    7
  4. Mr. Cooper
    7
  5. UPMC
    6
  6. Juniper Networks
    6
  7. DIGNITY HEALTH
    6

Mr. Cooper's eNPS Rank Against Other Companies Nearby

TOP
50%

Mr. Cooper ranks in the Top 50% of other companies in Dallas for eNPS Score.

  1. Texas Instruments
    13
  2. Santander Consumer USA
    11
  3. CHRISTUS Health
    8
  4. Mr. Cooper
    7
  5. Motel 6
    0
  6. Builders FirstSource
    0
  7. ACTIVE Network
    0

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