Mr. Cooper Outlook Employee Reviews

Working from home, and the challenge of learning new things.

The togetherness and sharing skills.

Review from Operations Dept

Just working for Mr. Cooper and what it offers me and my family.

working at home all the time

The people I work with on my team

Good teamwork that promotes collaboration and ability to get more done as a team.

Innovation and change are constants and rewarded

Helping our customers through FC alternatives.

Review from Customer Support Dept

My coworkers and the ability to be noticed for my successes and failures

Review from Customer Support Dept

Everything makes my job enjoyable day to day.

The personal challenges and interacting with my colleagues.

Review from HR Dept

My manager treats me like an adult. He provides the tools required to get the job done.

The co workers that become your friends

Review from Customer Support Dept

1) Good environment 2) People are very friendly, not only the employees but also TL's and managers. 3)No stress or work pressure. 4) Good food and Free transport facility is available. 5) Healthy and clean environment to work in.

Review from Operations Dept

helping people stay in their homes

No clue but it has to do with awful rates

Lead by example, core values should be more than words and it starts with managemeny; management rules by fear and threats

Focus more on customer satisfaction instead of AHT. Get rid of the AHT so the agent can focus more on the customer instead of 8 minutes to handle the customers concerns

The company culture is awful and turnover is through the roof. People are not happy but leadership does not care, too focused on the #'s

Review from HR Dept