Q&A With Mr. Cooper Employees
Step through the doors of our Dallas headquarters and a few things may catch your eye: One, there’s really cool artwork everywhere. Our unique Artists in Residence program brings talented artists from around the world to use our walls as canvasses for their magnificent artwork. (It’s really hard not to be creatively inspired here.) You’ll also notice that most of us are casually dressed… and if you look a little closer, we have a relaxed attitude to match our threads. Make no mistake, we work very hard for our customers every single day. But Mr. Cooper isn’t one of those "pressure-cooker" offices, and we’re big on work-life balance. We want the members of our corporate family to enjoy plenty of quality time with their own families. We also encourage (and act upon) team members’ feedback. In addition to quarterly anonymous surveys where you tell us how we’re doing as an employer, managers and executives are always happy to hear directly from you and discuss relevant topics. And every month, a small group of high performers representing all levels of the company are invited to a casual breakfast where they share and discuss ideas with our friendly.
How employees describe working at Mr. Cooper
It was fast paced and stressful during covid
Posted 12 days ago
They keep us informed and ensure we are updated on all changes and new visions for the company
Customer service. They are impossible to reach on the phone.
The consistency of their service
There were a lot of managers in the interview.
What it's like to work at Mr. Cooper
- Mr. Cooper employees generally work 8.9 hrs a day
- Employees at Mr. Cooper report the work pace is comfortably fast
- On a typical day, employees at Mr. Cooper have 4+ meetings
- 80% of Mr. Cooper employees look forward to interacting with their team every day
- Mr. Cooper employees most often take 20-30 paid vacation and sick days each year
- 56% of Mr. Cooper employees report they are happy with their work life balance
- Mr. Cooper employees never get valuable feedback on how to improve at work
- 75% of Mr. Cooper employees call their work environment positive
Q&A With Mr. Cooper Employees
IDX: 50 TOT: 51
What's the pay like for employees at Mr. Cooper?
Mr. Cooper employees rates their pay and overall compensation a C or 62/100. 53% of employees believe they are paid fairly and 100% of employees get raises every year.



