MyEyeDr. Culture | Comparably
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MyEyeDr. Claimed Company
When you join MyEyeDr, you join a team of caregivers. We know that great vision is life-changing, and we’re on a mission to deliver extraordinary care, helping our patients see, look, and be their best. Taking care of your vision is essential to your overall health and wellness, which is why we treat every set of eyes as the window to a unique individual who deserves our focus, passion, and dedicated attention. When you join MyEyeDr., we’ll care for you. We provide on-the-job training programs across optical, retail, and leadership, that encourage you to hone in on your skills and explore your passions along the way. Build a career you love at MyEyeDr. read more
EMPLOYEE
PARTICIPANTS
414
TOTAL
RATINGS
3385

MyEyeDr. Company Culture

MyEyeDr. Culture

This score is derived from employee ratings & reviews
2.4/5
MyEyeDr. Overall Culture is rated D-

Top Rated Culture Dimensions

MyEyeDr. CEO

Bottom 10%Bottom 10% of Similar Size Companies on Comparably
Sue Downes MyEyeDr. CEO
Sue Downes
50 /100

Diversity at MyEyeDr.

Bottom 10%Bottom 10% of Similar Size Companies on Comparably
D-

Diverse employees at MyEyeDr. have rated Environment, CEO Rating, and Work Culture as the highest categories they have scored

Women at MyEyeDr.

Bottom 5%Bottom 5% of Similar Size Companies on Comparably
F

Women at MyEyeDr. have rated Environment, Work Culture, and Team as the highest categories they have scored

MyEyeDr. eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 15%Bottom 15% of Similar Size Companies on Comparably

Recommend to a Friend?

-49

MyEyeDr. employees are -49% more likely to recommend MyEyeDr. as a great place to work

20%Promoters
11%Passives
69%Detractors

Working at MyEyeDr.

Working at MyEyeDr. is rated below average by 414 employees, across various culture dimensions. MyEyeDr. employees rate Environment highest among all categories, and think that Professional Development and Meetings have the most room for improvement, putting MyEyeDr.’s culture in the Bottom 10% compared to similar sized companies on Comparably and in the Bottom 10% compared to other companies in Washington, DC. See below in detail how working at MyEyeDr. was rated by employees.

Overall Company Culture at MyEyeDr.

D-

Overall Company Culture at MyEyeDr. is rated D-

Last updated 7 days ago

Bottom
10%

MyEyeDr. ranks in the Bottom 10% of other companies on Comparably with 5,001-10,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 414 Employees

View Results
0
20
40
60
80
100
Sales
50
Sales50
Operations
36
Operations36

MyEyeDr. Employee Reviews

Out of 295 MyEyeDr. employee reviews, 61% were positive. The remaining 39% were constructive reviews with the goal of helping MyEyeDr. improve their work culture.

61%
39%
Positive Reviews61%
Constructive Feedback39%

Positive Reviews From MyEyeDr. Employees

  • What are some of the best things about your team?
    Love my team just not MYEye DR
  • What is most positive about the culture and environment at your company?
    Some of the people i work with
  • What is most positive about the culture and environment at your company?
    The coworkers are great. The management is lacking.

Constructive Feedback From MyEyeDr. Employees

  • What needs to change to make the company culture better?
    They all should learn about EQ
  • What needs to change to make the company culture better?
    Patients need to be checked in and prescreened on time, glasses should always be checked verses copy and paste last rx from the chart.
  • What does the leadership team need to get better at?
    They need to learn to respect their employees

MyEyeDr. Company Information

MyEyeDr. Company Overview

When you join MyEyeDr, you join a team of caregivers. We know that great vision is life-changing, and we’re on a mission to deliver extraordinary care, helping our patients see, look, and be their best. Taking care of your vision is essential to your overall health and wellness, which is why we treat every set of eyes as the window to a unique individual who deserves our focus, passion, and dedicated attention. When you join MyEyeDr., we’ll care for you. We provide on-the-job training programs across optical, retail, and leadership, that encourage you to hone in on your skills and explore your passions along the way. Build a career you love at MyEyeDr.

MyEyeDr. was founded in 2001 and its current CEO is Sue Downes. Since its inception 25 years ago, MyEyeDr. has grown to 5001 employees.

MyEyeDr. Mission, Vision & Values

MyEyeDr. Mission & Values

When Co-Founder and CEO, Sue Downes, made her way from the front desk to the front of the boardroom, she paved the way for a strong culture characterized by an unwavering entrepreneurial spirit and relentless passion for people. While our mission to provide exceptional eye care services began with one location, our tradition of providing outstanding vision health services for the whole family has continued to guide MyEyeDr. throughout the years. As MyEyeDr. has grown and partnered with community-based, optometrist-led practices to provide unmatched services to patients. No matter your role, you’re part of an effort to innovate the future of optometry. Together, we’re pushing the entire industry to new heights as we strive to improve the patient experience. From our optometrists’ work in the exam lane, to our associates’ delivery of the MyEyeDr. difference, we are making optometry more personal and accessible for all.

Headquarter8614 Westwood Center Dr
Vienna, VA 22182
United States of America
Websitewww.myeyedr.com/
Founding Date2001
Tel703-938-5544
Company StatusPrivate
Jobscareers.myeyedr.com/
Social Sites

MyEyeDr. Competitors

MyEyeDr. competitors include Warby Parker, LensCrafters, Walmart, and Sam's Club. MyEyeDr. ranks 5th in Overall Culture Score on Comparably vs its competitors. See below how MyEyeDr. compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Warby Parker's Logo
    Warby Parker
    3.2/5
  2. #2
    LensCrafters' Logo
    LensCrafters
    2.9/5
  3. #3
    Walmart's Logo
    Walmart
    3.0/5
  4. #4
    Sam's Club's Logo
    Sam's Club
    2.6/5
  5. #5
    MyEyeDr. Logo
    MyEyeDr.
    2.4/5
  • We are proud and excited to announce that ???? MyEyeDr. has been named the top Eyewear Retailer in Newsweek's "America's Best Customer Service 2024" Awards! Our commitment to providing eyewear for every budget, style, or need while delivering exceptional eye care remains unwavering. At ???? MyEyeDr., people are at the heart of what we do! Thanks for continuing to trust us with your vision care. #WeShareYourVision #LifeAtMyEyeDr. https://www.linkedin.com/posts/myeyedr_weshareyourvision-lifeatmyeyedr-activity-7107801398431420416-FHvy?utm_source=share&utm_medium=member_desktop

MyEyeDr. Employees

MyEyeDr. has 5001 employees. 414 employees at MyEyeDr. have reviewed MyEyeDr. across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 7 days ago.

Overall, the 414 MyEyeDr. employees give their leadership a grade of D-, or Bottom 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at MyEyeDr. are mostly dissatisfied with their total compensation at MyEyeDr., which includes a combination of pay, stock and equity, and benefits.

Overall, employees at MyEyeDr. are mostly dissatisfied with their team. 414 Participants grade the quality of their coworkers a D-. Less than half believe the meetings at MyEyeDr. are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at MyEyeDr. believe the environment at MyEyeDr. is negative. Most Participants believe the pace of work at MyEyeDr. is extremely fast. About 64% of the employees at MyEyeDr. work 8 hours or less, while 4% of them have an extremely long day - longer than twelve hours.

Overall, the employees at MyEyeDr. are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
MyEyeDr. employees generally work 9.0 hrs a day
Work Hours
A Day in the Life
Employees at MyEyeDr. report the work pace is extremely fast
Work Pace
A Day in the Life
65% of MyEyeDr. employees look forward to interacting with their team every day
Coworkers
A Day in the Life
MyEyeDr. employees never get valuable feedback on how to improve at work
Feedback
A Day in the Life
67% of MyEyeDr. employees call their work environment negative
Environment

Joining MyEyeDr. - Employee Onboarding

The prevailing opinion from employees about joining MyEyeDr. is that the company was very unprepared on their first day. MyEyeDr. employees concluded that their overall onboarding experience was negative. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

MyEyeDr. KPIs and OKRs

Employees’ understanding of MyEyeDr. KPIs and OKRs is essential for its success. Out of 4 MyEyeDr. employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 2 have said yes.

AnswerPercent
Yes50%
No50%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

MyEyeDr. CEO & Leadership

MyEyeDr. CEO - Sue Downes

Sue Downes MyEyeDr. CEO
50 /100

MyEyeDr.’s CEO Sue Downes started in this role in 2001. Sue’s approval rate is lower compared to CEOs at similar sized companies, putting Sue in the Bottom 10% of all CEOs of similar-sized companies on Comparably, and in the Bottom 5% compared to CEOs of all other companies in Washington, DC. Sue Downes’s employees rank MyEyeDr. in the Bottom 25% for Environment, in the Bottom 15% for Manager, and in the Bottom 10% for Compensation. Downes is generally unpopular with MyEyeDr. employees, but ranks especially low with employees in the Operations department, and by employees identified with Other ethnicities and employees with 3 to 6 Years experience. However, employees with Entry Level experience have a slightly more favorable view of the CEO. When compared to MyEyeDr.’s competitors, Sue Downes ranks below both Sam's Club CEO Kathryn McLay and Walmart CEO Doug McMillon.

MyEyeDr. Leadership

The MyEyeDr. Executive Team is rated a “D-” and led by CEO Sue Downes, Area Vice President Wes Hinson, and Vice President Of Professional Services Florian Safner

  • Sue Downes  CEO / President

    Sue Downes CEO / President

    Sue Downes serves as the CEO / President of MyEyeDr..

  • Wes Hinson Area Vice President

    Wes Hinson serves as the Area Vice President of MyEyeDr.. Wes started at MyEyeDr. in Nov of 2017. Wes currently resides... read more

  • Florian Safner Vice President Of Professional Services

    Florian Safner serves as the Vice President Of Professional Services of MyEyeDr.. Florian started at MyEyeDr. in Jan of... read more

  • Artis Beatty Chief Medical Officer

    Artis Beatty serves as the Chief Medical Officer of MyEyeDr.. Artis started at MyEyeDr. in Jan of 2017. Artis currently... read more

  • David Sheffer Chief Growth Officer

    David Sheffer serves as the Chief Growth Officer of MyEyeDr.. David started at MyEyeDr. in Jan of 2013. David currently... read more

  • Bob Teixeira Chief Financial Officer

    Bob Teixeira serves as the Chief Financial Officer of MyEyeDr.. Bob started at MyEyeDr. in Jan of 2017. Bob currently... read more

  • Billy Murray Vice President, Practice Transitions

    Billy Murray serves as the Vice President, Practice Transitions of MyEyeDr.. Billy currently resides in the Washington... read more

  • Scott Allison VP, Professional Services | Optometry Practice Management | Retail & Medical Operations Management

    Scott Allison serves as the VP, Professional Services | Optometry Practice Management | Retail & Medical Operations... read more

  • Angela McCoy Chief Administrative Officer

    Angela McCoy serves as the Chief Administrative Officer of MyEyeDr..

MyEyeDr. Salaries

How much does MyEyeDr. pay?

How much do people at MyEyeDr. get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at MyEyeDr. is $122,480, or $58 per hour, while the estimated median salary is $131,478, or $63 per hour.

At MyEyeDr., the highest paid job is a Director of Sales at $299,221 annually and the lowest is a CS Rep at $47,056 annually. Average MyEyeDr. salaries by department include: Business Development at $126,157, HR at $135,198, Engineering at $144,305, and Product at $170,856. Half of MyEyeDr. salaries are above $131,478.

177 employees at MyEyeDr. rank their Compensation in the Bottom 10% of similar sized companies in the US (based on 534 ratings) while 172 employees at MyEyeDr. rank their Perks And Benefits in the Bottom 10% of similar sized companies in the US (based on 174 ratings).

Last updated months ago.

1st Percentile
$75k
$75k1st Percentile
17th Percentile
$102k
$102k17th Percentile
33rd Percentile
$131k
$131k33rd Percentile
50th Percentile
$180k
$180k50th Percentile
67th Percentile
$242k
$242k67th Percentile
83rd Percentile
$273k
$273k83rd Percentile
100th Percentile
$299k
$299k100th Percentile
$122,480*
Average Compensation
$131,478*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

MyEyeDr. Salaries by Department

Explore MyEyeDr. Salaries

Diversity & Inclusion at MyEyeDr.

Diverse employees at MyEyeDr. score the company 48/100 across various culture categories, placing MyEyeDr. in the Bottom 10% of companies on Comparably with 5,001-10,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at MyEyeDr. across various culture dimensions.

At MyEyeDr., we understand that we all see the world through different lenses. We also know that by including and giving a voice to this collection of diverse perspectives, we enrich our connection to the communities we serve. We are committed to strengthening these bonds through empathy, humility, and respect. These are necessary elements to create an environment where every person (whether patient or employee) feels a sense of belonging and trust. They are also fundamental to helping us deliver on our purpose to help patients live their best lives.

Ranked Culture the Highest

Women 49/100
Department - Sales
Men 52/100
Department - Sales
Diverse Employees 59/100
Department - Sales

Ranked Culture the Lowest

Women 29/100
Department - Operations
Men N/A/100
Diverse Employees N/A/100

MyEyeDr. Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays

Financial Benefits

  • 401K / Retirement Plan

MyEyeDr. PTO

MyEyeDr. PTO and Vacation policy typically gives 0-10 days off a year. MyEyeDr. benefits and PTO Package averages to represent a $1000 -$1500 cash value per month.

AnswerPercent
Flex Time100%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo100%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

MyEyeDr. Careers

MyEyeDr. Jobs

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Let MyEyeDr. Know You Want To Work There

Overview of Candidates Interested in MyEyeDr. on Comparably

Candidates By Department

Sales
100%

Candidates By Location

Huntington
100%

Frequently Asked Questions regarding MyEyeDr.

What is MyEyeDr. address?

MyEyeDr. location is at 8614 Westwood Center Dr

Who is the CEO of MyEyeDr.?

MyEyeDr. CEO is Sue Downes, their score by employees is 50

What is MyEyeDr. eNPS?

The eNPS for MyEyeDr. is -49

What is the salary for Office Manager in MyEyeDr.?

Office Manager average salary in the US is 53k

What are the salaries in the HR in MyEyeDr.?

The average salaries for HR in MyEyeDr. is 135k

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