National Grid Outlook Employee Reviews | Comparably
National Grid Claimed Company
world's largest utilities, focused on delivering energy safely, efficiently, reliably and responsibly read more
EMPLOYEE
PARTICIPANTS
353
TOTAL
RATINGS
2663
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National Grid Outlook Employee Reviews

What makes you most happy at work?

My paycheck and benefits that included

Review from Operations Dept

Learning from the older experienced mechanics

My team and the support they provide

Contributing to a positive result and being appreciated.

The end of the day!

Understanding the progression I can achieve if I wish to put the effort in

Working together to achieve good results.

Review from Engineering Dept

The fact that I'm contributing to creating a clean energy future for our customers and communities

Getting jobs done by specified times. When safety protocols are met.

Review from Operations Dept

I enjoy solving a tough problem.

Review from Operations Dept

Training, helping my team be successful, the mission of our company

Review from Engineering Dept

My job. I love my job

Review from Engineering Dept

Seeing my friends and coworkers each day

Pay, benefits and not much else.

I like the variety of projects I have been able to work on.

What's going wrong and how can it be improved?

Need to treat customers better.

Rates are soaring and Comoany tries not to sell their product

The company trains you to one standard, and the each supervisor standard is different from day to day. Creating a toxic work environment.

The only people valued less than employees are customers

The customers attitudes are a reflection of the service they receive unfortunately the customer service is substandard mainly because people are not getting the type of training they need the training is equivalent to YouTube tutorials

Lack of strategy at the top, even basic strategy. Poor communication about future plans

matrix org not properly developed, teams are structured with conflicting goals, too much politics and bureaucracy

Review from Operations Dept

We're being asked to do more and more with less and less.

Review from Operations Dept

What do you like best about your company?

We actually serve the needs of the public

What would you most like to see improved at your company?

Communication

Work life balance, should be better for a utility company.

Review Sentiment at National Grid

62
62%
38
38%

About National Grid's Outlook

C-
64/100

Where This Score Ranks National Grid's Outlook

BOTTOM
35%

In the Bottom 35% of 1226 similar size companies on Comparably

?

Not enough ratings to compare against companies in Hot Springs Village, AR

4th

4th place versus 5 competitors rated on Comparably

National Grid's Outlook is scored a C- by 537 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” National Grid's Outlook score negatively contributes to their overall culture score, due partly to the fact that the Customer Support department’s negative scores cause Outlook to be one of National Grid's weaker culture attributes amongst employees. Use the filters below to understand National Grid employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated 4 days ago.

Rate Outlook the Highest

  • Ethnicity - Asian or Pacific Islander
    +25%
  • Experience - 3 to 6 Years
    +13%
  • Department - Engineering
    +12%

Rate Outlook the Lowest

  • Tenure - Less than 1 Year
    -21%
  • Department - Customer Support
    -16%
  • Department - IT
    -11%

How National Grid's Outlook Score is Calculated

FILTER RATINGS BY

Results from 349 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

72
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantastic7%
Good25%
Neutral36%
Bad23%
Terrible9%
How do your customers perceive your company?
AnswerPercent
Yes62%
No38%
Are you typically excited about going to work each day?
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Rate your company