National Instruments – Innovative idea & approach for reaching & serving customers but internally no process to align, silos working, adhoc changes in products & strategy leaving not customer in lingo, favortism & biasing, no conflict management,
Innovative idea & approach for reaching & serving customers but internally no process to align, silos working, adhoc changes in products & strategy leaving not customer in lingo, favortism & biasing, no conflict management,
What does the leadership team need to get better at?
Customer leadership connect. Conflict management without biasing & favortism. Build process & structure to follow