National Veterinary Associates Employee Reviews
Out of 299 National Veterinary Associates employee reviews, 50% were positive. The remaining 50% were constructive reviews with the goal of helping National Veterinary Associates improve their work culture. The Customer Support team, with 54% positive reviews, reports the best experience at National Veterinary Associates compared to all other departments at the company. The Admin team offered the most constructive feedback, with 62% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Staffing more, paying more competitive wages and better benefits ( health insurance)
realistic goals and ideas to actually improve rather than choke growth
Upper management needs to be aware of what location managers are doing and treating employees
dont be so picky and help out
Being honest and forthcoming and communication
Why do you feel undervalued and what would make you feel better about your compensation?
Getting stock options would certainly help employees feel a greater sense of ownership of the company and care about it more
Considering the high demand, daily occurrence of at least one accident to clean, as well as nearly never being staffed properly especially with the additional options we have, we should make at least $15 hourly. At a minimum enough that a full 40hr can pay bills.
If they gave me a chance to prove to them that it was a miscommunication, and that they would give me the chance to help the hospital in a way that it needs.
upper management needs to make better effort to comunicate with employees.
Review from Operations Dept
Treated with respect, we are adults
What do your coworkers need to improve and how could you work together better?
We do the best we can. We need better managers.
My coworkers are great and we work well together. It's corporate that is the issue.
Communication, efficency, and recieving critisim/giving constructive feedback verses gossiping.
Better management would improve all employees
Open communication and conflict resolution. Staff needs to speak up when they are dissatisfied.
What needs to change to make the company culture better?
People need to feel valued and cared for instead of just being a cog in the wheel.
Hire better leaders with training and personel skills
Easier and more accessible methods of reporting unprofessional behavior that doesn't back fire on the victim.
Review from Customer Support Dept
Adoption of certain standards across hospitals where policies and supports are in place to take care of the mental health of team members as well as boundaries for what is considered inappropriate client behavior and how to address them.
Less favoritism. Follow through on enforcing attendance practices and making people responsible for their jobs duties.
What would you improve about your company's interview process?
dont make it so complicated
I had 5 interviews and it took over a month to get hired
hiring people that know what they are dojng
Follow through on thing discussed at interview/hiring.
Interview was rushed and was less then an hour long
Review from Operations Dept
What's going wrong and how can it be improved?
Communication and culture are the biggest thing that need to be addressed
communication, pto, keeping cleaning supplies in stock, actually listening to employees, not making employees put clients before their safety
Lack of management, structure, protocol
Not to fire staff when they are understaffed.
Lack of training of management. Techs and veterinarians are thrown into management positions without training. NVA has an opportunity to create training to support management and hospital staff but it does not seem to be a priority
What would you most like to see improved at your company?
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