Nextiva Employee Reviews | Comparably
Nextiva Claimed Company
Nextiva is a Unified CXM company that provides AI-powered customer experience solutions. We connect businesses to all of their conversations on one, AI-powered platform, helping them understand their customers in real-time to create personalized experiences that set them apart. Nextiva powers 100,000+ businesses and billions of conversations every year with its all-in-one customer experience platform. From one AI-powered communication hub, Nextiva transforms the way businesses engage with their customers. The company’s commitment to Amazing Service® and a customer-focused approach has been its cornerstone for 15 years. Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs Asset Management in its inaugural funding round, valuing the company at $2.7B in late 2021. read more
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EMPLOYEE
PARTICIPANTS
538
TOTAL
RATINGS
18877

Nextiva Employee Reviews

Out of 1405 Nextiva employee reviews, 93% were positive. The remaining 7% were constructive reviews with the goal of helping Nextiva improve their work culture. The Sales team, with 95% positive reviews, reports the best experience at Nextiva compared to all other departments at the company. The Admin team offered the most constructive feedback, with 10% of that department's reviews constructive in nature.

What do you like best about the leadership team?

Leadership Reviews

their openness and transparency on company progress

Review from HR Dept

Respect from peers, Diversity, Freedom to think creatively, Tools to succeed, Trust from leaders, Accountability from leaders,

They always take care of improving, removing stoppers/solving problems, and growing. They care about your experience working at Nextiva. They recognize the members' achievements.

They are truly empathetic, genuine and promote a growth minded culture.

easy to reach, people oriented, clear goals

What is the best part about your compensation package?

Compensation Reviews

Competitive pay and flexible schedule.

The unlimited time off and the ability to use it

Review from HR Dept

Major medical insurance, Saving funds, and the Christmas bonus are the most relevant benefits for me.

The compensation is great, but the fact that the company prompt daily mental well being for it's employees is a breathe of fresh air among the corporate world.

they are very competitive in the market

What are some of the best things about your team?

Team Reviews

They are talented and smart.

They do their jobs and have fun

Review from HR Dept

Diverse group of people with a singular goal.

We are a collaborative team. Everyone is always open to help in any situation.

They are always ready to help, smiling, genuine and driven to be great at their crafts.

What is most positive about the culture and environment at your company?

Environment Reviews

The excitement around the growth happening

Review from HR Dept

The freedom and ability to use independence as a gauge of accomplishment.

Nextiva takes care of your professional growth.

The fact that everyone has been genuine, not a fake genuine, but truly being themselves.

Everyone is friendly and ready to help

What did you like most about the interview process?

Interviews Reviews

I had 3 interviews! Overall, great experience.

Review from HR Dept

I was told exactly what I would be working on and who I’d be working with. There was a lot of transparency about what the role entailed. Including the difficulties and challenges that I could expect to come a

Review from Sales Dept

We take the time to vet for more than just skills. We look for great people with a good heart, who are caring and positive and that will add to the company culture we are building.

Review from Marketing Dept

Meeting my manager was key. I knew from that moment that I would take the job.

Review from Customer Support Dept

I got to meet a few people I would be working with which was great and gave me a good idea of the team and what it would be like to take the job.

Review from Product Dept

What makes you most happy at work?

Outlook Reviews

A chance to make an impact

Review from HR Dept

Peers, the team, and overall company culture.

The people and peers. It's the cross-departmental relationships.

Review from HR Dept

I feel happy When I receive good feedback/scorecards, when I extend offers and when the candidates are so happy in the process.

I am valued, respected by my peers and challenged by my work.

What do you like best about your company?

Outlook Reviews

The business is super interesting and the technology is amazing. It’s cool to be a part of it al

Review from Sales Dept

I think it’s a good time to be in tech and Nextiva is a good fit for me at this particular point in my career. I’m getting a lot from my experience h

Review from Customer Support Dept

We’re growing really fast. Our team has doubled since I started so it’s an exciting place to be working in 2

Review from Product Dept

The office culture is really key. It’s hard to get a good sales culture too so I’ve been impressed with how Nextiva has achieved the balance of competition and teamw

Review from Sales Dept

Nextiva is a secure and solid business in a growing market. I really like that I know I have job security here.

Review from Customer Support Dept
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