Norfolk Southern Corporation Customer Support Department Culture | Comparably
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Norfolk Southern Corporation Claimed Company
Norfolk Southern Corp is one of the nation's premier transportation companies. NS is a Fortune 300 and a 2017 Forbes America's Best Employers Top 100 Company. read more
EMPLOYEE
PARTICIPANTS
465
TOTAL
RATINGS
6807
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Norfolk Southern Corporation Customer Support Department Culture

On Comparably 4 employees in Norfolk Southern Corporation's Customer Support department have rated their company’s overall culture grade a D contributing a total of 48 ratings. Most employees in Customer Support department have a minimum of Over 10 Years of work experience and have worked at Norfolk Southern Corporation for 1 to 2 Years. Customer Support employees rate the categories Environment, Perks And Benefits, and Manager the highest while rating Executive Team, Meetings, and Retention the lowest.

Based on users who have contributed to ratings on Comparably the Customer Support department consists of 93% men and 7% women.

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Results from 4 Employees in Customer Support, All Genders, All Ethnicities and All Yrs. Experience

Environment

Top 10% This score puts Norfolk Southern Corporation in the Top 10% of similar sized companies on Comparably
A
76 / 100

Environment Score at Norfolk Southern Corporation is rated an A by 3 employees.

Perks And Benefits

Top 40% This score puts Norfolk Southern Corporation in the Top 40% of similar sized companies on Comparably
B-
70 / 100

Perks And Benefits Score at Norfolk Southern Corporation is rated a B- by 3 employees.

Manager

Top 40% This score puts Norfolk Southern Corporation in the Top 40% of similar sized companies on Comparably
B-
70 / 100

Manager Score at Norfolk Southern Corporation is rated a B- by 3 employees.

eNPS

Top 50% This score puts Norfolk Southern Corporation in the Top 50% of similar sized companies on Comparably
C+
0

eNPS at Norfolk Southern Corporation is rated a C+ by 3 employees.

Work Culture

Bottom 40% This score puts Norfolk Southern Corporation in the Bottom 40% of similar sized companies on Comparably
C
66 / 100

Work Culture Score at Norfolk Southern Corporation is rated a C by 3 employees.

Outlook

Bottom 30% This score puts Norfolk Southern Corporation in the Bottom 30% of similar sized companies on Comparably
C-
61 / 100

Outlook Score at Norfolk Southern Corporation is rated a C- by 3 employees.

Happiness

Bottom 35% This score puts Norfolk Southern Corporation in the Bottom 35% of similar sized companies on Comparably
C-
60 / 100

Happiness Score at Norfolk Southern Corporation is rated a C- by 3 employees.

CEO Rating

Bottom 25% This score puts Norfolk Southern Corporation in the Bottom 25% of similar sized companies on Comparably
D+
60 / 100

CEO Rating at Norfolk Southern Corporation is rated a D+ by 3 employees.

Compensation

Bottom 25% This score puts Norfolk Southern Corporation in the Bottom 25% of similar sized companies on Comparably
D+
55 / 100

Compensation Score at Norfolk Southern Corporation is rated a D+ by 3 employees.

Team

Bottom 20% This score puts Norfolk Southern Corporation in the Bottom 20% of similar sized companies on Comparably
D
61 / 100

Team Score at Norfolk Southern Corporation is rated a D by 3 employees.

Leadership

Bottom 15% This score puts Norfolk Southern Corporation in the Bottom 15% of similar sized companies on Comparably
D
54 / 100

Leadership Score at Norfolk Southern Corporation is rated a D by 4 employees.

Retention

Bottom 10% This score puts Norfolk Southern Corporation in the Bottom 10% of similar sized companies on Comparably
D-
53 / 100

Retention Score at Norfolk Southern Corporation is rated a D- by 4 employees.

Meetings

Bottom 10% This score puts Norfolk Southern Corporation in the Bottom 10% of similar sized companies on Comparably
D-
40 / 100

Meetings Score at Norfolk Southern Corporation is rated a D- by 3 employees.

Executive Team

Bottom 5% This score puts Norfolk Southern Corporation in the Bottom 5% of similar sized companies on Comparably
F
47 / 100

Executive Team Score at Norfolk Southern Corporation is rated a F by 3 employees.

Professional Development

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Office Culture

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Gender

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Diversity

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