Octapharma Plasma Employee Reviews
Out of 189 Octapharma Plasma employee reviews, 46% were positive. The remaining 54% were constructive reviews with the goal of helping Octapharma Plasma improve their work culture. The Operations team, with 75% positive reviews, reports the best experience at Octapharma Plasma compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 29% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Firm, but willing to compromise.
They are staying true to the commitment of changing the company culture as a whole to be more people-focused while organizational goals driven.
They see you struggling they step right in and start helping where help is needed
They help on the donor floor sometimes
Very knowledgable about standard operating procedures
What does the leadership team need to get better at?
Listening to concerns and issues and making changes or taking action. Management expects me (donor floor supervisor) to supervise every area and make sure everyone in every area are completing tasks. The hiring process has seemed to Be halted for too long. We're all burnt out
Everything but mostly communication skills
Actually being a manager instead of gossiping with the employees. Following through and being consistent. Having their employee's back in front of donors instead of humiliating them causing the donors to not respect the employee's authority.
They need to stop the bullying they run their business on how they personally feel about people the manger is barley their she has personal relationships with other co workers so she makes exceptions for them and treats everyone else HORRIBLE and her attitude is very bad and hostile
Stop allowing employees scare off the new comers, stop allowing employees to talk about other employees behind their backs and at work, how could you be a higher job title but allow employees to talk about other employees while teaching a training class, and actually have a manager to have your back
What is the best part about your compensation package?
Copayments are good and you can choose in network doctors
Review from Customer Support Dept
The health insurance was very valuable to me along with the 401K, the retirement didnt kick in as I didnt sign up for it and i was looking towards an HSA option, but didnt choose it.
It's customizable and annually flexible
I chose what I wanted
Comparatively well suited for employees
Why do you feel undervalued and what would make you feel better about your compensation?
While I do not feel fairly compensated at this time I know this is an area the company is actively working on with recent changes in pay bans.
Everything we do seems to never be enough
I feel we go above and beyond given our circumstances. We are understaffed and underpaid for the workload we carry every day. We're all burnt out and are looking to be paid more especially since we're understaffed
A decent pay raise and more vacation hours.
Am unable to access any information to apply for a policy or benefits
What are some of the best things about your team?
We can work together to accomplish the bigger tasks
Willing to work as a team.
We help each other on the floor
Very good at their jobs
We communicate well and understand each other even when MANAGEMENT are being bullies
What do your coworkers need to improve and how could you work together better?
be more accepting of others and actually do their job.
Stop talking about people behind their backs, if you have a higher rank it'd no reason you should allow it nor talk about them too.
They lie to the managers to make their self look good they're always telling on the other coworkers to their family (supervisors & managers)
The gossiping, slandering, has caused many workers to leave and quit
They employ any and everyone and mask it otherwise therefore what you pay for is what you get in quality of employees
What is most positive about the culture and environment at your company?
The most positive would be the interactions with coworkers.
Nurses - screeners- donors- snacks
Help people and individual growth
Donors saving a person life donting their plasma
The people that take the time out they day to donate to save a life
What needs to change to make the company culture better?
Management has to take accountability and also respect their employees
More communication and top leader need to become involve in checking up on staff monthly performance. There's no commendments for the hard work, no follow up with requests to resolve employees disagreements. Too much quiet as kept behind the scenes with our director.
The management is the only thing because they set the tone and they allow workers to talk to donors anyway and allow fights and never do anything about it
The Director is poised with gossiping with front screeners. He is a messy leader and only promote employees that he favors on his side. Its too much favortism under his leadership and many employees have left because of him. He is a messy director period.
THE CENTER DIRECTOR NEEDS TO GO ASAP. SHE IS A BULLY
Review from Customer Support Dept
What did you like most about the interview process?
That it was easy to move
Stream line process. Have to prep for interview.
They were consistent and gave me a good understanding of what the job entitled
Review from Operations Dept
Straight foward and detailed oriented when explaining about candidate suitability
It was more of a conversation
What would you improve about your company's interview process?
Why is there three people needed to perform an interview it’s very aggressive and intimidati
Having better management team who actually knows what thier doing and do the right thing
Everything was good during the hiring process.
It was a very fair interview from what I could see, more company related questions should be incorporated.
The interview process was not honest and leads one to believe the company is very structured and treats everyone equally regardless of race, or otherwise.
What makes you most happy at work?
A great place to learn different skills that involve medical industry.
I am happiest at work because I make a difference in my subordinates' personal growth and development. Help our customers in personal achievement. Every decision impacts the safety of a product that can alter the life of our product recipients.
When we all work as a team
Interacting with the donor and performing the Vena puncture duty
Review from Customer Support Dept
Having passion and I enjoy what I do.
What's going wrong and how can it be improved?
We have to change management
It should be actions for those who talk about people and if you take part in it and you have a higher rank consequences should happen
Management, Circle if Pick and Choosing certain individuals, overworked and a lot of people underpaid. Culture and environment is toxic and consists of being berated and beaten by customers at some points or guns pulled on you. I enjoyed some days, but overall I had to get out.
Hostile work environment and bullying is what's wrong coupled with unfair work environment. It can be improved by restructuring and holding upper management accountable and to the same standards as others in the company.
Leadership structure is based on a hostility based environment and deceit along with setups.
What do you like best about your company?
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What would you most like to see improved at your company?
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