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Olo Company Culture
Olo Culture
This score is derived from employee ratings & reviews4.0/5
Olo's Overall Culture is rated B
Top Rated Culture Dimensions
CEO Rating
A+Leadership
AManager
APerks & Benefits
AEnvironment
B+Olo CEO
Top 5%Top 5% of Similar Size Companies on Comparably
Noah Glass
91 /100
See More
Diversity at Olo
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterWomen at Olo
Bottom 45%Bottom 45% of Similar Size Companies on Comparably
C
Women at Olo have rated Manager, Leadership, and Team as the highest categories they have scored
Olo eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 35%Top 35% of Similar Size Companies on Comparably
Recommend to a Friend?
37
Olo employees are 37% more likely to recommend Olo as a great place to work
| 58% | Promoters |
|---|---|
| 21% | Passives |
| 21% | Detractors |
Working at Olo
Working at Olo is rated average by 65 employees, across various culture dimensions. Olo employees are most satisfied about CEO Rating, Leadership, and Manager categories, putting Olo’s culture in the Top 30% compared to similar sized companies on Comparably and in the Top 15% compared to other companies in New York. See below in detail how working at Olo was rated by employees.
Overall Company Culture at Olo
B
Overall Company Culture at Olo is rated B
Last updated 10 days ago
Top
30%
Olo ranks in the Top 30% of other companies on Comparably with 51-200 Employees for Overall Company Culture Score
Olo Employee Reviews
Out of 53 Olo employee reviews, 96% were positive. The remaining 4% were constructive reviews with the goal of helping Olo improve their work culture.
| Positive Reviews | 96% |
|---|---|
| Constructive Feedback | 4% |
Positive Reviews From Olo Employees
- What is the best part about your compensation package?The health benefits are great
- What is the best part about your compensation package?Benefit coverage and stock plan is nice, base pay is lower than other companies for a similar role.
- What are some of the best things about your team?Hard working team committed to excellence, you can tell everyone likes what they do!
Constructive Feedback From Olo Employees
- Why do you feel undervalued and what would make you feel better about your compensation?As stated, my team is housed under the customer success silo, which isn't terribly fitting. CS is paid well below industry average and we aren't compared to comparable roles.
- Why do you feel undervalued and what would make you feel better about your compensation?CS department is severly underpaid. Lower 25 percentile based on Radford data. Support staff is hourly and does not get paid a lot. CSMs are on the lower end for tech/SaaS with no salary negotiations.
Olo Company Information
Olo Company Overview
Olo helps restaurant brands maximize revenue per square foot by delivering faster, more accurate, and more personal service to their customers.
Olo was founded in 2005 and its current CEO is Noah Glass. Since its inception 21 years ago, Olo has grown to 120 employees.
Olo Mission, Vision & Values
Olo Mission & Values
Our mission, the same as it was when we started in 2005: give customers better, faster, and more personal service from the restaurants they love. Yesterday, it was with text message ordering before the advent of the smartphone. Today, it’s on nearly every customer interface and back-of-house system out there.
| Headquarter | 26 Broadway Street New York City, NY 10004 United States of America |
|---|---|
| Website | www.olo.com |
| Founding Date | 2005 |
| Tel | +1-212-260-0895 |
| Company Status | Private |
| Jobs | www.olo.com/company/#careers |
| Social Sites |
Olo Competitors
Olo competitors include GoSpotCheck and Grubhub. Olo ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how Olo compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
Olo Employees
Olo has 120 employees. 65 employees at Olo have reviewed Olo across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 10 days ago.
Overall, the 65 Olo employees give their leadership a grade of A, or Top 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Olo are generally satisfied with their total compensation at Olo, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Olo are pleased with their team. 65 Participants grade the quality of their coworkers a C+. The majority believe the meetings at Olo are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Olo believe the environment at Olo is positive. Most Participants believe the pace of work at Olo is comfortably fast. About 83% of the employees at Olo work 8 hours or less.
Overall, the employees at Olo are extremely happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
Olo employees generally work 8.2 hrs a day
Work Hours
A Day in the Life
Employees at Olo report the work pace is comfortably fast
Work Pace
A Day in the Life
82% of Olo employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Olo employees most often take 20-30 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
60% of Olo employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Olo employees typically get valuable feedback on how to improve at work Once a month
Feedback
A Day in the Life
90% of Olo employees call their work environment positive
Environment
Joining Olo - Employee Onboarding
The prevailing opinion from employees about joining Olo is that the company was very prepared on their first day. Olo employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Olo KPIs and OKRs
Employees’ understanding of Olo's KPIs and OKRs is essential for its success. Out of 4 Olo employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 4 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Olo CEO & Leadership
91 /100
Olo CEO Awards and Recognitions
Noah’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably, and in the Top 5% compared to the CEOs of all other companies in New York. With a high CEO score, Noah Glass has won the Top Rated CEO in 2017. Olo’s CEO is highly regarded especially by employees with 6 to 10 Years experience, Male employees, and employees in the Engineering department. However, employees with Over 10 Years experience and Female employees have a less favorable view of the CEO and believe there is room for improvement. Compared to Olo’s competitors, Noah Glass ranks right above GoSpotCheck CEO Matt Talbot. Under Glass’s leadership, Olo employee respondents are most happy about their Leadership and the company’s Manager. Gender and Compensation are two areas, according to respondents, where Olo could stand to see real improvement.
Olo Leadership
The Olo Executive Team is rated a “B+” and led by CEO Noah Glass, Chief Technology Officer Andrew Murray, and SVP Finance Peter Benevides
Noah Glass CEO / President
Noah Glass serves as the CEO / President of Olo.
Andrew Murray Chief Technology Officer
Andrew Murray serves as the Chief Technology Officer of Olo.
Peter Benevides SVP Finance
Peter Benevides serves as the SVP Finance of Olo.
Dave Olander SVP of Engineering
Dave Olander serves as the SVP of Engineering of Olo.
Scott Lamb VP of Customer Success
Scott Lamb serves as the VP of Customer Success of Olo. Scott started at Olo in Aug of 2013. Scott currently resides in... read more
Theresa Schaefer VP, Product Management
Theresa Schaefer serves as the VP, Product Management of Olo. Theresa started at Olo in May of 2015. Theresa currently... read more
Marty Hahnfeld Chief Customer Officer
Marty Hahnfeld serves as the Chief Customer Officer of Olo. Marty started at Olo in Jul of 2013. Marty currently resides... read more
Matthew Tucker Chief Operating Officer
Matthew Tucker serves as the Chief Operating Officer of Olo. Matthew started at Olo in Sep of 2013. Matthew currently... read more
Matthew Augliera VP Customer Success Management
Matthew Augliera serves as the VP Customer Success Management of Olo.
Olo Salaries
How much does Olo pay?
How much do people at Olo get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Olo is $104,836, or $50 per hour, while the estimated median salary is $113,720, or $54 per hour.
At Olo, the highest paid job is a Director of Engineering at $172,937 annually and the lowest is an Admin Assistant at $45,245 annually. Average Olo salaries by department include: Operations at $80,840, Customer Support at $65,125, Sales at $236,280, and Design at $90,230. Half of Olo salaries are above $113,720.
39 employees at Olo rank their Compensation in the Top 50% of similar sized companies in the US (based on 130 ratings) while 38 employees at Olo rank their Perks And Benefits in the Top 10% of similar sized companies in the US (based on 43 ratings).
Last updated 11 days ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $59k | $59k | 1st Percentile |
20th Percentile $88k | $88k | 20th Percentile |
40th Percentile $111k | $111k | 40th Percentile |
60th Percentile $177k | $177k | 60th Percentile |
80th Percentile $209k | $209k | 80th Percentile |
100th Percentile $334k | $334k | 100th Percentile |
$104,836*
Average Compensation
$113,720*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Olo Salaries by Department
Diversity & Inclusion at Olo
The Diversity score provides insights into how diverse employees feel and rate their work experience at Olo across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Olo Perks & Benefits
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
Olo PTO
Olo's PTO and Vacation policy typically gives 15-20 days off a year. Paid Time Off is Olo's 3rd most important benefit besides Healthcare when ranked by employees, with 20% of employees saying it is the most important benefit. Olo's benefits and PTO Package averages to represent a $1500 - $2500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Olo Careers
Olo Jobs
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Overview of Candidates Interested in Olo on Comparably
Candidates By Department
All Industries | 54% | |
|---|---|---|
IT | 13% | |
Product | 13% | |
Marketing | 8% | |
Engineering | 4% | |
Other | 8% |
Candidates By Location
New York City | 63% | |
|---|---|---|
Seattle | 8% | |
Freeport | 4% | |
Evans | 4% | |
Wilton | 4% | |
Other | 17% |
Frequently Asked Questions regarding Olo
What is Olo address?
Olo location is at 26 Broadway Street
Who is the CEO of Olo?
Olo CEO is Noah Glass, their score by employees is 91
What is Olo eNPS?
The eNPS for Olo is 37
What is the salary for UI/UX Designer in Olo?
UI/UX Designer average salary in the US is 94k
What are the salaries in the Engineering in Olo?
The average salaries for Engineering in Olo is 117k
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