Parcel logistics companies like OnTrac are now a core component of an efficient last-mile delivery strategy. read more
OnTrac Company Culture
OnTrac Culture
This score is derived from employee ratings & reviews2.6/5
OnTrac's Overall Culture is rated D
Top Rated Culture Dimensions
Office Culture
B+eNPS
CEnvironment
COutlook
D+Executive Team
DOnTrac CEO
Bottom 15%Bottom 15% of Similar Size Companies on Comparably
Rob Humphrey
57 /100
See More
Diversity at OnTrac
Bottom 15%Bottom 15% of Similar Size Companies on Comparably
D
Diverse employees at OnTrac have rated Office Culture, Professional Development, and Leadership as the highest categories they have scored
Women at OnTrac
Bottom 10%Bottom 10% of Similar Size Companies on Comparably
D-
Women at OnTrac have rated Environment, Compensation, and Perks And Benefits as the highest categories they have scored
OnTrac eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 45%Bottom 45% of Similar Size Companies on Comparably
Recommend to a Friend?
-19
OnTrac employees are -19% more likely to recommend OnTrac as a great place to work
| 35% | Promoters |
|---|---|
| 11% | Passives |
| 54% | Detractors |
Working at OnTrac
Working at OnTrac is rated below average by 531 employees, across various culture dimensions. OnTrac employees rate Office Culture highest among all categories, and think that Compensation and Perks And Benefits have the most room for improvement, putting OnTrac’s culture in the Bottom 15% compared to similar sized companies on Comparably and in the Bottom 20% compared to other companies in Phoenix. See below in detail how working at OnTrac was rated by employees.
Overall Company Culture at OnTrac
D
Overall Company Culture at OnTrac is rated D
Last updated 11 days ago
Bottom
15%
OnTrac ranks in the Bottom 15% of other companies on Comparably with 501-1,000 Employees for Overall Company Culture Score
OnTrac Employee Reviews
Out of 368 OnTrac employee reviews, 48% were positive. The remaining 52% were constructive reviews with the goal of helping OnTrac improve their work culture.
| Positive Reviews | 48% |
|---|---|
| Constructive Feedback | 52% |
Positive Reviews From OnTrac Employees
- What are some of the best things about your team?We get the job done
- What do you like best about the leadership team?Safety and make sure the work area clean
- What did you like most about the interview process?Quick process they accepted me
Constructive Feedback From OnTrac Employees
- Why do you feel undervalued and what would make you feel better about your compensation?Starting pay is way too low even if the holiday boost makes it barey manageable.
- What does the leadership team need to get better at?Treating people with respect. If something needs to get done explain why and ask for help, do not scream and expect people to read your mind. Degrading people as management is not funny, nor constructive
- What's going wrong and how can it be improved?Sort staff needs better wages and/ or dedicated hours. Management needs to live the situations they put their employees in. Upper management seem out of touch with the cost of living verses the lack of wages.
OnTrac Company Information
OnTrac Company Overview
Parcel logistics companies like OnTrac are now a core component of an efficient last-mile delivery strategy.
OnTrac Mission, Vision & Values
OnTrac Mission & Values
OnTrac is the faster, more affordable alternative for parcel logistics. Small-package shippers choose OnTrac because we can speed up ground service without the added cost of express shipping. We have a rich history of service—it's the foundation of our commitment to our customers.
| Headquarter | Phoenix, AZ United States of America |
|---|---|
| Website | www.ontrac.com/ |
| Founding Date | 1991 |
| Company Status | Private |
OnTrac Competitors
OnTrac competitors include FedEx and UPS. OnTrac ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how OnTrac compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
OnTrac Employees
531 employees at OnTrac have reviewed OnTrac across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 11 days ago.
Overall, the 531 OnTrac employees give their leadership a grade of D, or Bottom 20% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at OnTrac are mostly dissatisfied with their total compensation at OnTrac, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at OnTrac are not very pleased with their team. 531 Participants grade the quality of their coworkers a D. Less than half believe the meetings at OnTrac are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at OnTrac believe the environment at OnTrac is positive. Most Participants believe the pace of work at OnTrac is comfortably fast. About 71% of the employees at OnTrac work 8 hours or less, while 14% of them have an extremely long day - longer than twelve hours.
Overall, the employees at OnTrac are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining OnTrac - Employee Onboarding
The prevailing opinion from employees about joining OnTrac is that the company was very prepared on their first day. OnTrac employees concluded that their overall onboarding experience was negative. 50% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
OnTrac KPIs and OKRs
At OnTrac 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of OnTrac's KPIs and OKRs is essential for its success. Out of 2 OnTrac employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 2 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
OnTrac CEO & Leadership
OnTrac CEO - Rob Humphrey
57 /100
OnTrac’s CEO Rob Humphrey started in this role in 1991. Rob’s approval rate is lower compared to CEOs at similar sized companies, putting Rob in the Bottom 15% of all CEOs of similar-sized companies on Comparably, and in the Bottom 15% compared to CEOs of all other companies in Phoenix. Rob Humphrey’s employees rank OnTrac in the Top 20% for Office Culture, in the Bottom 40% for Environment, and in the Bottom 25% for Outlook. Humphrey is generally unpopular with OnTrac employees, but ranks especially low with Non-Binary employees, and by employees with 3 to 6 Years experience and employees with Entry Level experience. However, employees with the company for 1 to 2 Years have a slightly more favorable view of the CEO. When compared to OnTrac’s competitors, Rob Humphrey ranks below both UPS CEO Carol B. Tomé and FedEx CEO Frederick Smith.
OnTrac Leadership
The OnTrac Executive Team is rated a “D” and led by CEO Rob Humphrey, Vice President of Operations Mark Cronkrite, and Vice President of Sales and Business Development Christopher Carlson
Rob Humphrey CEO / President
Rob Humphrey serves as the CEO / President of OnTrac.
Mark Cronkrite Vice President of Operations
Mark Cronkrite serves as the Vice President of Operations of OnTrac. Mark started at OnTrac in June of 1991. Mark... read more
Christopher Carlson Vice President of Sales and Business Development
Christopher Carlson serves as the Vice President of Sales and Business Development of OnTrac. Christopher started at... read more
Mark Magill Vice President of Business Development
Mark Magill serves as the Vice President of Business Development of OnTrac. Mark started at OnTrac in April of 2014.... read more
Scott Stone Vice President, Controller
Scott Stone serves as the Vice President, Controller of OnTrac. Scott started at OnTrac in June of 2005. Scott currently... read more
Blaine Fyksen Vice president/General Manager
Blaine Fyksen serves as the Vice president/General Manager of OnTrac.
Deborah Stevens Vice President, Quality Assurance
Deborah Stevens serves as the Vice President, Quality Assurance of OnTrac. Deborah started at OnTrac in February of... read more
Rick Chase Chief Administrative Officer
Rick Chase serves as the Chief Administrative Officer of OnTrac.
Bob Wilson Vice President of Hubs and Operations
Bob Wilson serves as the Vice President of Hubs and Operations of OnTrac.
OnTrac Salaries
How much does OnTrac pay?
How much do people at OnTrac get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at OnTrac is $110,880, or $53 per hour, while the estimated median salary is $109,340, or $52 per hour.
At OnTrac, the highest paid job is a Sales Engineer at $255,853 annually and the lowest is a CS Rep at $34,569 annually. Average OnTrac salaries by department include: IT at $92,307, Operations at $121,746, Product at $136,892, and Customer Support at $50,051. Half of OnTrac salaries are above $109,340.
201 employees at OnTrac rank their Compensation in the Bottom 10% of similar sized companies in the US (based on 588 ratings) while 193 employees at OnTrac rank their Perks And Benefits in the Bottom 10% of similar sized companies in the US (based on 196 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $59k | $59k | 1st Percentile |
17th Percentile $84k | $84k | 17th Percentile |
33rd Percentile $109k | $109k | 33rd Percentile |
50th Percentile $160k | $160k | 50th Percentile |
67th Percentile $198k | $198k | 67th Percentile |
83rd Percentile $259k | $259k | 83rd Percentile |
100th Percentile $264k | $264k | 100th Percentile |
$110,880*
Average Compensation
$109,340*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
OnTrac Salaries by Department
Diversity & Inclusion at OnTrac
Diverse employees at OnTrac score the company 53/100 across various culture categories, placing OnTrac in the Bottom 15% of companies on Comparably with 501-1,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at OnTrac across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
OnTrac Perks & Benefits
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
Financial Benefits
- 401K / Retirement Plan
- Tuition Reimbursement
- Employee Stock Purchase Plan
Office Perks
- Work From Home Policy
- Unique Office Space
OnTrac PTO
OnTrac's PTO and Vacation policy typically gives 0-10 days off a year with 0% of employees expected to be work free while out of office. OnTrac's benefits and PTO Package averages to represent a $1500 - $2500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
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OnTrac Careers
OnTrac Jobs
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Frequently Asked Questions regarding OnTrac
Who is the CEO of OnTrac?
OnTrac CEO is Rob Humphrey, their score by employees is 57
What is OnTrac eNPS?
The eNPS for OnTrac is -19
What is the salary for Designer in OnTrac?
Designer average salary in the US is 95k
What are the salaries in the Legal in OnTrac?
The average salaries for Legal in OnTrac is 221k
Who are OnTrac competitors?
OnTrac main competitors are FedEx, UPS
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