OpenText Employee Reviews
Out of 293 OpenText employee reviews, 66% were positive. The remaining 34% were constructive reviews with the goal of helping OpenText improve their work culture. The Sales team, with 86% positive reviews, reports the best experience at OpenText compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 62% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Treat staff as adults, stop firing folks and hide it from the public.
Promoting an atmosphere where employees thrive instead of slowing strangling productivity in the rush for unclear goals disguised progress.
Being honest about what our customer needs are rather than getting onboard the woke social and political agenda's forced upon everyone.
Respect their employees, hire more employees to share the load and provide fair compensation.
Listen to the employees, take complains seriously, good leaders will always have good workers but if the leader is bad then the most passionate employee will leave as well. Stop hiring unethical and incompetent VPs.
Why do you feel undervalued and what would make you feel better about your compensation?
Market indicates higher pay for similar positions
Salary is less.. it's very hard to get promotion
More of it and not keeping up with market rates
The company wants to look good for the investors, but could care less about the employees. No pay raises, even though my performance review was good.
Company policy is to move jobs off shore.
What do your coworkers need to improve and how could you work together better?
engaging. many seem to be "checked out" and just do their work without seeking ways to collaborate
Better communication. Skip the pleasantries and come forward with whatever issue or idea you've found.
Not team players terrible atmosphere
Needs a union ceo makes 22 m per year
Do their job properly and not a sloppy work, be honest, take responsibility and accountability.
What needs to change to make the company culture better?
Going above does not get rewarded, so you rarely see it. There's no accountability, so many have jobs and provide no benefit . It brings down all team morale.
Review from Engineering Dept
Communication training especially in problem solving
Complete firmware upgrade required managers have destroyed what could and should be a good company
Value the employees more than the upper management and the Wall Street investors
HR should really find a way to communicate positivity instead of promising yearly layoffs. Performance reviews where a team is forced to single out under-performers (even though everyone is high-performing) just so those people can be fired later is terrible.
What would you improve about your company's interview process?
Unessisary beauracracy needs to be eliminated Tools need updates to support hiring managers needs The recruting process is bias, resulting in skewed candidate pools Stop wasting everyone's time when there is a preferred and preselected intetnal candidate Modernize not just systems but your thinking
Stop having so many rounds of interviews and stop giving people who know nothing about the role veto. Takes forever to backfill.
What's going wrong and how can it be improved?
OT pushes for customers to go to the cloud, even when it has been proven that cloud providers overcharge as compared with on-prem. Customers are realizing the overpayments to cloud services and are starting to do cloud re-patriation. OT could benefit their customers by offering on-prem solutions.
It will never improve as long as the current CEO is in charge.
Customers are overwhelmed by what is offered to them.
Listen to employees, customers, and the market
Salaries need to be raised
What would you most like to see improved at your company?
new leadership. a refreshed approach (not the buzzwords of the moment - cloud/AI, etc). a focus on morale and people. get out of politics. encourage people to speak up with new ideas
Less pressure to generate revenue
Review from IT Dept
Greater investment in creating cutting edge products
Review from Customer Support Dept