Paycom Employee Reviews
Out of 3520 Paycom employee reviews, 96% were positive. The remaining 4% were constructive reviews with the goal of helping Paycom improve their work culture. The HR team, with 100% positive reviews, reports the best experience at Paycom compared to all other departments at the company. The Product team offered the most constructive feedback, with 17% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
I would like the leadership team to be more transparent of where Paycom will be and how the current workforce can be a part of that growth. In recent years, it's become very apparent that the current workforce has little impact to company decisions and that we are irrelevant.
Review from Operations Dept
A comoany that demans quality service they should provide a quality training and always have the most updated book of procedures. I think if we want to be a high quality costumer service. We should start in our house. Providing what we need to reflect the company engagement with costumer service
Review from Operations Dept
Clarity in expectations, transparency in company direction, improvement in interdepartmental processes, and revised metrics to reflect success in initial job responsibilities.
Review from Operations Dept
High level leadership feels out of touch with the general workforce, and this has been a growing feeling over the past few years.
Review from Operations Dept
More transparent. Seems to care more about .5 increase in revenue than hundreds if not thousands of jobs.
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I think for the role I currently play compared to two years ago my pay should be higher. I do love working here but feel like the workload has not really contributed to the pay I feel like it deserves.
Review from Operations Dept · Posted 10 days ago
Workload and pay does not match.
Review from Operations Dept · Posted 19 days ago
Its time that I have but I did talk things over with my manager and I was provided great feedback
Review from Operations Dept · Posted 23 days ago
A commission or bonus added on to our pay rate. I know other departments are paid a commission/bonus; however we do not receive one.
Review from Customer Support Dept
Paycom's pay disparity between men, women, and those of the same title is astounding and compounded by the recent company restructuring. There are those that make $20K to $50K more than those with the same seniority, title, background, and experience.
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
Dev is highly regarded and QA is left to have the blame, causing friction on teams.
Review from Business Development Dept
Better diversity and inclusion. very one-sided demographic
Review from Sales Dept
emotional intelligence needs to be grown
Review from Marketing Dept
more time together in person to get to know each other
Review from Sales Dept
Some are not helpful, seem to have the not my problem attitude. Others just want to be the smartest person in the room.
Review from Engineering Dept
What needs to change to make the company culture better?
All departments need to move at the same pace. Service and Sales move much faster than the rest of the company.
Great company culture, strong and supportive teams!
Review from Communications Dept
This company needs to move away from the churn and burn method in sales. Working new reps 12 hours without lunch and putting on a lot of pressure is not conducive to mature sales growth. This is too intense, leading to unsympathetic management.
Review from Sales Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Paycom yet.
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What's going wrong and how can it be improved?
Paycom's lay off culture and I would like to see more stability in the company.
Review from Operations Dept
Move toward AI usage in operations is bottlenecking improvement in communications and project planning, departments are being trimmed regularly, operation support metrics do not reflect this decrease in support, and several of my colleagues are left wondering what the future of Paycom will be.
Review from Operations Dept
Leadership hewed away from being an "employee focused" company, and morale has steadily declined since then. Shifting back to a point where the care is felt from the top down rather than only across would make huge strides.
Review from Operations Dept
My answer is mostly influenced by being new. I don't understand 70% of the things asked of me and training was not very helpful unfortunately. I will hopefully feel differently if and when I have a firmer grasp on my role but currently I am drowning and will be drowning for the foreseeable future
Review from Operations Dept
I am concerned I am going to randomly get fired without notice and there is nothing I can do about it.
Review from Operations Dept
What would you most like to see improved at your company?
The parking situation is terrible and adds so much time to your commute.
Review from Finance Dept