Paycom Employee Reviews
Out of 3400 Paycom employee reviews, 96% were positive. The remaining 4% were constructive reviews with the goal of helping Paycom improve their work culture. The HR team, with 100% positive reviews, reports the best experience at Paycom compared to all other departments at the company. The Product team offered the most constructive feedback, with 17% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
High level leadership feels out of touch with the general workforce, and this has been a growing feeling over the past few years.
Review from Operations Dept · Posted 3 days ago
More transparent. Seems to care more about .5 increase in revenue than hundreds if not thousands of jobs.
Review from Operations Dept
Understanding work/life balance and attainable workloads.
Review from Marketing Dept
Communication has always been an issue. Once an entire job site department was laid off and there were still no answers to comfort or retain others, I think a lot of people lost trust in current leadership.
Review from Operations Dept
Valuing the work that operations employees do, it has been over a year of cuts of perks and benefits with only an increased workload to show for it. It is extremely difficult to be motivated for a workplace that continuously asks for more while offering less.
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I enjoy my work and appreciate the opportunities I've been given. However, I would like to better understand how compensation decisions are made and how I can continue to grow within the organization.
Review from Customer Success Dept · Posted 3 days ago
Compensation feels fair with what I was first brought on to do, but aggressively shifting roles and assumption of new responsibilities has resulted not in a reset of the increasing workload, but as a shift of an increased one.
Review from Operations Dept · Posted 3 days ago
I believe that the work load is tremendous for NCS. I have watched my team come in early, on weekends, and skip lunches to tend to clients. Working with clients directly is stressful and depending on who your TSR is, you may or may not be doing more work than expected
Review from Operations Dept
More pay and a little more communication
Review from Operations Dept
In my short time I have been here I have already noticed a few specialists view associates as "lesser" when they or their clients are falling behind or late to due dates they want the tasks done NOW even though they don't understand we may already have tasks or even in my case a new hire.
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
Dev is highly regarded and QA is left to have the blame, causing friction on teams.
Review from Business Development Dept
Better diversity and inclusion. very one-sided demographic
Review from Sales Dept
emotional intelligence needs to be grown
Review from Marketing Dept
more time together in person to get to know each other
Review from Sales Dept
Some are not helpful, seem to have the not my problem attitude. Others just want to be the smartest person in the room.
Review from Engineering Dept
What needs to change to make the company culture better?
All departments need to move at the same pace. Service and Sales move much faster than the rest of the company.
Great company culture, strong and supportive teams!
Review from Communications Dept
This company needs to move away from the churn and burn method in sales. Working new reps 12 hours without lunch and putting on a lot of pressure is not conducive to mature sales growth. This is too intense, leading to unsympathetic management.
Review from Sales Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Paycom yet.
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What's going wrong and how can it be improved?
Leadership hewed away from being an "employee focused" company, and morale has steadily declined since then. Shifting back to a point where the care is felt from the top down rather than only across would make huge strides.
Review from Operations Dept · Posted 3 days ago
My answer is mostly influenced by being new. I don't understand 70% of the things asked of me and training was not very helpful unfortunately. I will hopefully feel differently if and when I have a firmer grasp on my role but currently I am drowning and will be drowning for the foreseeable future
Review from Operations Dept
I am concerned I am going to randomly get fired without notice and there is nothing I can do about it.
Review from Operations Dept
Employee morale is very low and I belive it is due to recent layoffs, imcreased workload with less resources, a client-first motto that shows lack of care to the employees, inflexibility, and lack of appreciation by directors and above.
Review from Marketing Dept
There's a lack of attempting to retain institutional knowledge, whether it be through retaining employees who have the knowledge, or recording that knowledge in confluence. This makes it difficult for others to research or take over responsibilities when someone leaves.
Review from Operations Dept
What would you most like to see improved at your company?
The parking situation is terrible and adds so much time to your commute.
Review from Finance Dept