Payless ShoeSource Employee Reviews
Out of 104 Payless ShoeSource employee reviews, 54% were positive. The remaining 46% were constructive reviews with the goal of helping Payless ShoeSource improve their work culture. The Customer Support team, with 60% positive reviews, reports the best experience at Payless ShoeSource compared to all other departments at the company. The Sales team offered the most constructive feedback, with 54% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Ive had a great expirence and the customers made the job more enjoyable
Review from Sales Dept
What do you like best about the leadership team?
They provide great coaching to everyone
They are experienced and smart.
The equality pf my manager and co workers
Review from Sales Dept
fun and kind and outgoing and welcoming
Review from Sales Dept
The managers in my area are awesome! Very supportive and understanding. The district manager is very professional. We don't interact with anyone higher up than that.
Review from Sales Dept
What does the leadership team need to get better at?
Horrible training and unprofessional management.
Review from Sales Dept
Communication, learn to listen to each side of our stories, less judgmental
Review from Customer Support Dept
treating their employees better and more fair
Review from Sales Dept
Actually growing a back bone and when everyone complains about one person other people at other companies complain about one person. That person needs to be fired and eliminated from the company.
Review from Sales Dept
They need to listen to all employees. Not just the higher ups
Review from Sales Dept
What is the best part about your compensation package?
Insurance, 401k, Flex benefits, tuition reimbursement for all employees
The health plan is very good
Offers and shows matching fund offers
Review from Customer Support Dept
I don't get one, I am only part time
Review from Sales Dept
insurance even for part-time employees
Review from Sales Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I feel as If I deserve better
Review from Sales Dept
I’ve been working for Payless since March 29th, 2019 and until this day
Review from Customer Support Dept
Better pay and better benefits
Review from Sales Dept
I have never been recognized for the work I do. I always go above and beyond to run the store while other employees do nothing.
Review from Sales Dept
We get paid very little to do so much work
Review from Sales Dept
What are some of the best things about your team?
They are Informative, motivating, and effective
How considerate everyone on the team is.
Review from Sales Dept
Everyone has one big goal and easy to share tasks to meet it
Review from Customer Support Dept
Most of us have become friends so its nice to come to work and know your going to work with someone you like. It makes your shift go by faster
Review from Sales Dept
easy to learn with and laidback but also go getters
Review from Sales Dept
What do your coworkers need to improve and how could you work together better?
Most of them are only concerned with themselves.
focus more on customers rather than sales
Review from Sales Dept
Many of my coworkers do the bare minimum. My manager never reprimands them effectively and they continue to do poorly at work because they know they can get away with it.
Review from Sales Dept
We have lazy workers and the manager doesnt care
Review from Sales Dept
Listen to each other more effectively.
Review from Sales Dept
What is most positive about the culture and environment at your company?
Friendly, motivating, performance coaching, playful, and relational
Pride in a job well done
The good energy the customers bring in
Review from Sales Dept
Everyones there to make money, so help me help you vibe
Review from Customer Support Dept
many different kinds of people of races genders and age
Review from Sales Dept
What needs to change to make the company culture better?
Better managment skills and training
Our assistant manager needs to get fired and everything else will fall in place
Review from Customer Support Dept
Everyone complains and talks about each other. We are all there to do a job and make the store money so we should enjoy our time there.
Review from Sales Dept
The manager makes everything stressful
Review from Sales Dept
Have the interim CEO stop telling people he can find better work forces by moving the corporate office.
What did you like most about the interview process?
Individual and group interviews were done.
The people were very friendly.
How confortabe the manager and the co workers made me felt
Review from Sales Dept
My boss already knew me so it was automatically comfortable and felt natural
Review from Sales Dept
It was very easy to do
Review from Sales Dept
What would you improve about your company's interview process?
Be better you're hiring literal idiots
Review from Sales Dept
What makes you most happy at work?
The costumers make me the most happy
Review from Sales Dept
Being able to use my degree to help someone find the perfect pair of shoes
Review from Sales Dept
the environment is safe and clean and friendly
Review from Customer Support Dept
Helping customers is the best part.
Review from Sales Dept
What's going wrong and how can it be improved?
nobody wants to buy their shoes.
Literally the worst company I have ever worked for
Review from Sales Dept
Pay and its raises come at the listed extreme minimum so inventive are lacking
Review from Customer Support Dept
The company needs to change many policies and communicate better
Review from Sales Dept
too much standing around waiting for customers and not enough tasks to occupy time
Review from Sales Dept
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What would you most like to see improved at your company?
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