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The team is the only thing that kept me going to work.
What is the best part about your compensation package?
If your going to be upskilled. You should be compensated for working hard to be upskilled.
What needs to change to make the company culture better?
Negative cause tge company never fought for the agents on the phone always gave promise, but always broke them never obce did anything come out to benefit employees all the did is make it easier for supervisors.
What does the leadership team need to get better at?
The executive team needs to learn how to appreciate frontline agents. They are the engine that runs the company. They are the ones to face the problems the company has. When we voice our opinions we are told that we are beong negative.
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