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Its okay somedays but the others it can be a drag
What is most positive about the culture and environment at your company?
They are really big on culture here
What does the leadership team need to get better at?
Listen to the agents who are actually taking calls
What's going wrong and how can it be improved?
They should listen to agents who are actually talking to customers
What are some of the best things about your team?
My team is very helpful amongst each other but its like us vs manager
Why do you feel undervalued and what would make you feel better about your compensation?
For the amount of calls we take and type of customers we should diffintly make more
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