PayStand FAQs

Behind each transaction fee you pay as a merchant, there are several layers of fees being collected by the different parties involved. The bedrock of these fees is the interchange fee, which is a fixed cost charged by the Issuing Bank (Visa, Mastercard etc.)

Interchange fees are published and non-negotiable fees based on a percentage of the transaction value, plus a flat fee expressed as cents per transaction. Unfortunately, the fixed nature of these fees do not translate into predictability for you as a merchant, because they vary widely depending on the kind of transaction.

Visa alone has more than fifty different interchange fees corresponding to the type of merchant (supermarket, hotel, gas station etc.), whether or not the card is present (ecommerce), and the type of card being used (prepaid, reward, debit, etc.)

To read more about the interchange fee and your merchant fee, read this article on the Durbin Amendment and what it means for you and your business.

In order to simplify these fees, we typically charge a percentage across all different interchange rates, plus a flat fee. This is calculated as follows.

Our credit card fees are a percentage of the total processed, not the total the merchant makes. This calculation is very simple when the merchant pays the fees, but a little bit more complicated when the consumer pays the fees.

So for example, let's say we have a transaction for $100 where the merchant pays the fee. The total processed is $100. The consumer pays $100. The fee is $2.49 + 30 cents. The merchant makes $97.21.

Now let's say we have the same transaction where the consumer pays the fee. In other words, the merchant wants to make $100. If we charged the same fee as if the transaction total was $100, we would lose money, as our bank also charges fees based on a percentage of the total NOT what the merchant earned. The math here is complicated, otherwise the fees would be ever escalating, so we use an algorithm.

So, to get back to the example, if we charged the consumer $102.79 ($100 order, 2.49% of $100 + .30) we're actually losing several fractions of a percentage. That's because 2.49% of $102.79 is actually ~$2.56. So to make up for that, our algorithm actually charges 2.49% of the order total, not what the merchant expects to make.

The PayStand eCheck network covers over 90% of the US banking market, with robust support for most major banks and credit unions, including the top 12 banks representing over 80% of all US account holders.We are committed to providing the best possible coverage and add new partners to the network as they become available.For the most recent list of participating financial institutions, see below:

Participating financial institutions: Alliant Credit Union, Ally Bank, Altra Federal Credit Union, Arvest Bank, Associated Bank, Bangor Savings Bank, BB&T Bank, BBVA Compass, BCU Baxter Credit Union, BECU, BankFund Staff Federal Credit Union, Bank of America, Bank of the West, Capital One, Capital One 360, Central Bank Illinois, Chase, Chime Bank, Citibank, Citizens Bank, Credit Union One (MI), Digital Federal Credit Union, Desert Schools Federal Credit Union, Empower Federal Credit Union, Fidelity, Fifth Third Bank, First Hawaiian Bank, First Republic Bank, First Tennessee, Frost Bank, Georgia's Own Credit Union, HSBC Bank, Huntington Bank, Kemba Credit Union, KeyBank, M&T Bank, NC State Employees Credit Union, Nevada State Bank, Navy Federal Credit Union, PNC Bank, Regions, Santander Bank, Charles Schwab, Simple, SunTrust Bank, Silicon Valley Bank, Synchrony Bank, TD Bank, TD Bank BusinessDirect, Union Bank, US Bank, USAA, Wells Fargo, Woodforest National Bank

PayStand can provide demo accounts for testing upon request. Just ask your assigned Sales Executive. You will be given access to a test account's dashboard. From there you can run credit or eCheck test transactions.

Sandbox API access is provided for customers with executed term sheets or contracts. After executing the agreement, your Sales Executive will put you in touch with the Implementation Manager to get access.

In both cases, you can test credit card transactions with the following information:

4242 4242 4242 4242

Any 3 digit CVV code

Any 4 digit expiry

Any customer information

You may test echeck transactions with the following information:

Bank login user: user_good

Bank login password: pass_good

Pin: credential_good

If you choose a bank that requires account/routing, use9876543210 for account and111121111 for routing.

Security answer: tomato

To trigger another security question, type "again" as many times as you want. Type tomato when you are ready to move forward past the security question.

You may add the following bank account for withdrawals and account verification:

Routing:110000000

Account:000123456789

Two drop amounts:0.32 &0.45

[email protected]

Sometimes, you may see a message that "Checkout is currently not available."

There are several reasons you may see a message like this. Here are some of the possible reasons and the way to troubleshoot them. If you are unable to get checkout to load after attempting these solutions, please contact for further assistance.

1. Issue:We are deploying new code, and our service is temporarily offline.

Solution:Please try again in a few minutes.

2. Issue:The url is incorrect, so our checkout cannot load the intended checkout.

Solution:Please copy/paste the url you were provided directly into your browser.

3. Issue: Despite a correct url, the checkout will not load. I have the Grammarly browser extension installed.

Solution: Temporarily disable this extension. Alternatively, attempt to load the checkout in an incognito window. Grammarly's auto correction service is incompatible with PayStand's urls.

PayStand automatically updates your Xero account in real time via our apiintegration.

Please click on our guide for step by step instructions on how to acceptpayments in Xero invoices.

[email protected] is happy to help assist with further questions.

Sign In to your Xero dashboard and navigate to Settings > General Settings > Payment Services.

Click on the + Add Payment Service button to open a list of options, and select the Custom Payment URL option

In the Add Custom URL window that opens up, name the url PayStand (or any name you wish), then paste the following custom URL in the Your Custom URL field and save your changes.

Now click on 'Manage Themes' button also on the Xero dashboard Payment Services page and apply the PayStand payment service to whichever invoice theme you want to be associated with your PayStand payment account.

Please click "Connect to Xero", and this will complete your integration. Your customers will now see a "Pay Now" button in Xero invoices, where they can pay you directly.

[email protected] is happy to help assist with further questions.

Login to you PayStand Dashboard and navigate to the settings tab. Scroll to theXero Custom Payment URL and click "disconnect"

Sometimes, a vCard just won't do. PayStand is here to help.

For any vendor wishing to have a printed bank check sent in the post, instead of the immediate vCard, the email in which the vCard arrived will include a link the vendor can click and provide mailing information for PayStand to send a printed check. That check will automatically be in the same amount.

Once a vendor selects to have a printed bank check sent, all future payments will also resort to printed bank checks. If you or your vendor wishes to return to receiving vCards, contact PayStand Customer Success and we will help you adjust the setting for that vendor.

A printed bank check adds 1-2 weeks in the arrival time of the payment.

Feel free to contact PayStand Customer Success if you have any further questions.

If you have received a vCard via email, there is a link in the message that will help you cancel the vCard and provide mailing information for a printed bank check to be sent.

If you have a vCard from your PayStand Accounts Payable dashboard, you can cancel a vCard by first clicking on Payouts from the left-hand sidebar and selecting the payout containing the vCard you wish to cancel. When the details of that payout emerge, you will see a link to click to cancel the associated vCard.

Feel free to contact PayStand Customer Success if you have any further questions.

A vCard (or virtual card) is a payment card much like the credit and debit cards in your wallet.

It is like them in that:

You, or your vendor, can use them to pay for goods and services in much the same way you might pay for these things using your credit or debit card.

vCards are accepted wherever MasterCard charge cards are accepted.

You have greater control over these cards, as they are created, loaded, and canceled however you wish and all through your dashboard.

Like a debit card, their spending limit is equal to the funds you have put into them.

Payment authorization, confirmation, fund transfers, and transaction fees are all the same as paying with other cards.

It is not like them in that:

A vCard is only ever in digital form and thus cannot be physically swiped through a card reader (though it can be manually entered in a virtual terminal or online checkout form).

A vCard has security precautions regarding who can use the card and (for your security) who cannot.

PayStand can notify you automatically and immediately when a transaction takes place.

Feel free to contact PayStand Customer Success if you have any further questions.

Scheduling a vCard is done much the same way as creating a single payout.

Step 1: You start with proceeding through the "Create Payout Batch" flow as outlined here.

Step 2: Select a date when you wish the payout to be sent and the vendor to which you wish the payout be sent.

Step 3: PayStand will automatically send your vendor an email with the vCard details and the accompanying payout information.

Feel free to contact PayStand Customer Success if you have any further questions.

Creating a payout, whether to send to a vendor or create for you to enter into a website checkout form, is an easy process from within your PayStand Accounts Payable dashboard.

Step 1: Find "Create Payout Batch" in the left-hand sidebar and click it.

Step 2: Use the interface to set the intended dollar amount, when the payout is needed, and how you would like it delivered (either a vcard emailed to a designated vendor, or surfaced as a vcard for your use).

Step 3: If you selected for a payout to go to a vendor, PayStand will automatically send a vCardin an email on the date selected. If you selected to receive the vCard from within your dashboard, return on the date its available and recall the payout for vCard details.

Feel free to contact PayStand Customer Success if you have any further questions.

To send a payout (and ensure their payments are accounted for correctly), you begin with creating avendor. A vendor can be a manufacturer of goods, a consultant that provided services, or even a website you subscribe - all are created the same way in your PayStand Accounts Payable dashboard.

Step 1 : log into your PayStand Accounts Payable dashboard and select "Add Vendor".

Step 2: fill in the form, remembering that at least Vendor Name and Vendor Email are required.

PayStand Customer Success

Step 3:after clicking "Add Vendor", your vendor is created and ready to have payouts created on their behalf.

Feel free to contact if you have any further questions.

PayStand makes connecting your bank account easy, so you can begin transferring funds to send your payouts immediately.

When you first arrive at your PayStand Accounts Payable dashboard, you will be asked to select your bank account. If you do not see your bank in the initial icons, you can use the search field to find your bank in our database of over 19,000 financial institutions in the United States.

PayStand Customer Success

Using the online banking credentials for the account, only the account information is shared with PayStand, and only for the purposes are facilitating your payouts.

The first bank account you attach will be the default bank account all payout funds are transferred from, however when creating a payout, you will always have the option to select the other bank accounts on file.

Feel free to contact if you wish to add additional bank accounts or change which account is considered the default.

You have enrolled in PayStand's Accounts Payable, so what are the next steps.

If you do not receive your dashboard credentials within 24 hours, it is likely due to underwriting needing to verify some information you provided and ensure your account is not blocked after you begin transacting (as some other payment processors are nefarious for doing).

We have several guides to help issuing payouts to vendors and service providers. You can find them in our knowledge-base, and here is a handy list of the most popular articles:

How do I connect my bank account?

How do I create a vendor?

How do I create a single payout?

How do I schedule a payout?

What is a vCard and how do I use it?

How do I cancel a vCard?

If you have any other questions, please feel free to contact PayStand Customer Success by emailing them at [email protected].

After working with numerous bookkeepers, accountants, and controllers, we put together a handy checklist for you to use for every payable and payout done through PayStand.

Log into your PayStand Accounts Payable dashboard

Connect your bank account, as a source of funds for payouts

Create a vendor you intend to pay

Create a Payout Batch, to send funds to your vendor

If you chose to retrieve the vCard from your dashboard:

Retrieve the vCard from the dashboard once it'savailable

Deliver vCard details to your vendor

Download the WooCommerce Plugin .ZIP file here:https://downloads.wordpress.org/plugin/woocommerce-paystand.1.0.3.zip

Upload woocommerce-paystand to the /wp-content/plugins folder in your WooCommerce WordPress site.

Activate the plugin through the 'Plugins' menu on the WordPress admin page.

Under WooCommerce > Settings > Checkout > PayStand, click the Enable PayStand checkbox and add your Org ID and Public API Key. Be sure to click the Save Settings button at the bottom of the page. Your Org ID and Public API Key can be found in your PayStand dashboard under Settings > API. You do not need to use your Secret Key for this plugin.

Copy the Webhook Url from the WooCommerce settings page and go to your PayStand dashboard and enter it under Settings > Checkout Features > Webhook Url.

Go shopping on your WooCommerce site and pay with PayStand!

How does the Manual ACH Checkout work?

The payer will be required to enterthe dollar amount of payment if not already populated into the checkout.

Thepayerwill enterany requiredor optional custom fields such as Invoice# if applicable.

Thepayerwill be required to enter their email address.

The payer selects ACH tab.

The payerenters Name on bank account

The payer selects if it is a business or personal checking account.

The payer enters the routing number for the USA bank account.

When a successful USA Bank Routing number has been entered, the name of the bank will auto populate the "Bank Name" field.

The payer enters their bank account number.

The payer is required to re-enter bank account number for validation.

When matching account numbers have been entered into the "Account Number" field and "Confirm Account" field, the payer has successfully entered the payment information.

The payer selectsthe "Enter Billing Information" tab to continue the transaction.

The payer enters account billing information.

The payer creates payment by clicking the "Pay" button.

Bank Payment Lifecycle

Bank payments follow a different life-cycle than card payments, and most common users of checks and bank transfers are unaware of this complexity.

Created

Bank payments are created in the PayStand ledger as an entry waiting to record the attempted transmission to the bank issuer.

A payment rarely retains this status for more than a few seconds.

Processing

The payment has all necessary information collected and has been sent to the appropriate financial institutions to confirm authorization and fund availability. As banks are slow to confirm the accuracy of information, a bank payment may have the status of "Processing" for 1-2 business days.

Posted

PayStand has received confirmation the bank information was accurate and the funds have been authorized and secured on behalf of the payment. The funds are now being transmitted to PayStand.

Paid

The funds have arrived at PayStand and are being made available to your account.

Calendar of Events

Availability of funds from a bank payment is ultimately governed by the agreement between your organization and PayStand. For PayStand partners in good standing (low risk profile, good transactional history), bank payments are made available to their dashboard within 5 business days, though PayStand does have Enterprise features that reduce this processing time to 2-3 business days.

Withdrawals fail when there is not sufficient available balance in your PayStand escrow account found on your PayStand dashboard.

Refunds and disputes can trigger a withdrawal tofail. When a refund or dispute occurs, the amount of the refund or dispute is reversed from your PayStand available balance. Therefore, if a withdrawal is in progress at the time a refund or dispute occurs, your PayStand available balance will not contain enough funds for the withdrawal in progress.

Here is an example:

On Monday at 10 AM, your PayStand available balance is $500.

On Monday at 2 PM, a withdrawal is initiated for $500.

On Monday at 3 PM, you issue a refund for $100, leaving your available balance at $400.

On Wednesday at 2 PM, PayStand's banking partner goes to transfer the $500 to your bank account and sees that there is only $400 available. The withdrawal fails due to insufficient funds.

So when do I get my money?

What happensnext is the cycle is reset. The next time a withdrawal is initiated,the accurate available balance is indicated after the refund/dispute in your PayStand dashboard and funds will be either withdrawn on the next auto schedule or when manually initiated. Let's see how this plays out from the example above:

On Monday at 10 AM, your PayStand available balance is $500.

On Monday at 2 PM, a withdrawal is initiated for $500.

On Monday at 3 PM, you issue a refund for $100, leaving your available balance at $400.

On Wednesday at 9 AM, PayStand's banking partner goes to transfer the $500 to your bank account and sees that there is only $400 available. The withdrawal fails due to insufficient funds.

On Wednesday at 10 AM,your PayStand available balance is $400 (assuming no additional payments have been made).

On Wednesday at2 PM, a withdrawal is initiated for $400.

On Friday at 2 PM, withdrawn funds are transferred from PayStand banking partner to your bank account. Funds typically settle to your bank account same or next day depending on your bank, any cutoff times or holidays.

More on Refunds here.

More on Disputes here.

Most partners are set up with auto withdrawals, where PayStand platform checks available balance daily or weekly and automatically sends instructions to PayStand's banking partner to issue transfer to your attached bank account. Manual withdrawals are also available and the same available balance logic applies should any refunds and disputes occur while the manual withdrawal is processing.

Please reach out to [email protected] with any further questions. Thank you.

We are rarely able to give a refund of a chargeback fee as most chargebacks are lost. For eChecks and Manual ACH, there is no appeal process so the fee is always charged. Bank payments that fail are returned for a variety of reasons; account number being incorrect, insufficient funds, and stop payment being the most common. Once a bank payment fails there is no appeal process. For credit card chargebacks it may be possible to appeal and overturn the chargeback. Chargebacks (also known as disputes) occur when a payorinitiates a claim against their orderwith their bank or credit card company. The merchant must sendinformation to the card issuing bank showing that the chargeback was not justified. If the appeal is ruled in your favor, we will refund the transaction amountthat you lost during the dispute process (excluding any chargeback fees charged to PayStand).

In order to overturn this dispute, please submit any evidence of the legitimacy of the charge by emailing [email protected]. This will be sent to your customers bank for review. You have 15 days from the dispute initiation date to provide this evidence. The best evidence to provide is as follows:

Product Description: A description of the product or service which was sold.

Customer Signature: A relevant document or contract showing the customers signature acceptance of the service, charge, or product. (PDF, JPG, and PNG files are allowed)

Refund Policy Disclosure: An explanation of how and when the customer was shown your refund policy prior to purchase. (PDF, JPG, and PNG files are allowed)

Refund Refusal Explanation: A justification for why the customer is not entitled to a refund.

Shipping Documentation showing the shipping date & carrier for physical products: Documentation showing proof that a product was shipped to the customer at the same address the customer provided to you. This could include a copy of the shipment receipt, shipping label, etc, and should show the full shipping address of the customer, if possible.

Service documentation: Documentation showing proof that a service was provided to the customer. This could include a copy of a signed contract, work order, or other form of written agreement showing the service date.

Customer Communications: Any communication with the customer that you feel is relevant to your case (for example emails proving that they received the product or service, or demonstrating their use of or satisfaction with the product or service).

Additional Evidence: Any additional evidence or statements.

If you take no action or the dispute is lost, the full amount of the order plus the $35 dispute fee will be levied against your PayStand accounts available balance. If there are not enough available funds in your PayStand account, we reserve the right to assess these fees against your bank account.

Three different scenarioscan be labeled as a dispute in your PayStand dashboard:

Payment was not authorized and payer contacted bank/credit card issuer to cancel payment.

ACH payment failed due to insufficient funds.

ACH payment failed due to wrong account number entered.

See below for more details on dispute scenario 1:

Chargebacks are disputes issued by your customer regarding a transaction. Chargebacks may be issued by the their bank, their credit card issuer, or our bank processor.

For a payor who initiated achargeback, there is typically a waiting period to return the funds to the payor while the card issuing bank investigates the issue. The bank may send the funds back to the payor during this time at their discretion. A payor typically has up to 6 months to initiate a chargeback.

The chargeback process involves a charge being disputed, the disputed being issued by one of the aforementioned financial institution, and the issuer of the disputed charge offering evidence (if any) of the charge's legitimacy. Evidence often takes the form of a signed receipt, shipping & handling labels, confirmation of receiving the good or service, or any other evidence that shows the transactions validity. You can learn more about overturning a chargeback here.

Unfortunately banks and credit card issuers charge fees for handling disputes, regardless of the dispute's outcome. This fee is passed on to the merchant responsible for the transaction being disputed. The cost of disputes is $35, and it is removed immediately from any available funds. If funds are not available, PayStand reserves the right to pursue retrieval of these funds through the merchant's credit card or checking account.

Head over to your "Money" screen by clicking the piggy bank in the top bar.

On this screen, you will see several figures:

Total Processed, which is a total of all successful transactions made by your PayStand store in the history of your account.

Balance, which is the total of your transactions, less any fees, withdrawals, charges, etc.

Pending Orders, which is the total number of orders that have been placed, which you have not addressed and therefore are taking much longer to become available for withdrawal. You always want to make sure to update your orders, especially as it keeps you contact with your customers and reduces the number of charge disputes.

Available, which are the total funds available for withdrawal at this moment. The number is limited by the level of your account (Essential accounts can withdraw more with each request, and do so more often, than Starter accounts), the number of pending orders, and when & for how much your last withdrawal request was for.

Disputes and returns are a hardship for all businesses. The best way to prevent them is making sure your customers are aware of all charges to their credit cards and bank accounts from your PayStand account.

Here a are a few prevention tips:

Make sure your Statement Descriptor is clearly associated with your business. This will create confidence when payer is reviewing their bank statements.

Check your PayStand Dashboard regularly to stay on top of any disputes.

Clearly state your policies in a place where payers can easily access them.

Thank you,

PayStand Customer Success

PayStand allows customers to create custom email receipts. Simply provide your Mandrill account API to allow us to enable this feature for you.

Here are the merge tags you can use in your emails, with sample data.

'amount',

'currency',

'description',

'meta',

'externalId',

'created',

'id',

'sourceType',

'source_last4',

'owner_name',

'owner_email',

'owner_id',

'owner_externalId',

'owner_address_name',

'owner_address_street1',

'owner_address_street2',

'owner_address_city',

'owner_address_state',

'owner_address_postalCode',

'owner_address_country',

'owner_contact_firstName',

'owner_contact_lastName',

'owner_contact_email',

'owner_contact_phone',

'payer_name',

'payer_email',

'payer_id',

'payer_externalId'

'payer_address_name',

'payer_address_street1',

'payer_address_street2',

'payer_address_city',

'payer_address_state',

'payer_address_postalCode',

'payer_address_country',

'billingAddress_name',

'billingAddress_street1',

'billingAddress_street2',

'billingAddress_city',

'billingAddress_state',

'billingAddress_postalCode',

'billingAddress_country',

'fee'

Onboard Variables

'name',

'email',

'meta',

'id',

'externalId',

'address_name',

'address_street1',

'address_street2',

'address_city',

'address_state',

'address_postalCode',

'address_country',

'contact_firstName',

'contact_lastName',

'contact_email',

'contact_phone'

Yes, PayStand was designed so anyone can get started. It's about as simple as posting on your favorite social network. You get a great PayStand experience without any coding necessary. See our basic integration articles for more information.

No, PayStand gives you everything you need to receive money or sell online. This includes a way to process credit cards directly on your site or social media profile. Unlike PayPal your users will never have to leave the site or be asked to signup for an account before they can pay.

We accept credit cards from all countries, so you can welcome customers from anywhere.At this time however, while any merchant can sign-up, all PayStand merchants must have a U.S. bank account. We know that many of you would like us to officially support accounts outside the U.S. and we are working hard to make this happen.If you are a non-U.S. merchant and would like PayStand to support international accounts, please vote for your country so you can benotified when PayStand is available to your preferred country.Please go vote forInternationalSupported Accounts and on any other features you want to see. Your time and feedback are appreciated and will help shape the future of PayStand. Just head over to our Feedbackpage: http://support.paystand.com/forums/234465 Our blog is also a great resource:http://www.paystand.com/blog

You may be selling a product or service that comes with variations.

Clothing has different sizes.Does the customer want that in red, green, or blue?You're a band selling tickets to your show; some for Friday night and some for Saturday night.Students can purchase 1 hour of instruction, 2 hours, or 3 hours.Did you want the memorabilia for California, New York, or Maine?

Items have variations and to the buyer, they appear as a drop-down menu for each item. Here is how to make variations for an item:

The item must be of either a Physical type, or a Service. Donations and Digital Downloads do not have variation drop-downs. [let us know if you would like variations for donations or digital downloads]

In the third section of editing your item (the bar titled "More Options"), check the box allowing you to add "Dropdown-Options" to your item. A link will appear titled "+ Add Another Variation". Click it to add as many variations as you would like.

Similar to above, a variation will have a name (e.g., "Small", "Medium", "Large"), it's own price (e.g., $10, $12, $14), and inventory can be tracked individually (e.g., "we have 5 small shirts, 2 mediums, and 4 larges"). You can also select the inventory is unlimited for a particular variation.

Click "Save" and voila! Your item has different variations your buyers can select from a drop-down.

It should be noted that when variations are added, the general price set at the top of your item is overruled; your item will surface with the price of the first variation.

For security reasons, we limit the size of single items and transactions to the following:

Professional accounts can price items and receive payments & donations, for as much as $5,000 per transaction.

Standard accounts can price items and receive payments & donations, for as much as $3,000 per transaction

Basic accounts can price itemsand receive payments & donations, for as much as $1,000 per transaction.

Our only non-premium account, Starter, can price items and receive payments & donations up to $500 per transaction.

If you need higher limits, we often are able to accommodate with an enterprise plan. Feel free to contact us and we'd be happy to have an account specialist review your account to see if you qualify for an enterprise plan.

To embed your PayStand Store into your WordPress site, it's as easy as embedding a YouTube video. Follow these simple steps:

Go to your Dashboard by logging in at http://www.paystand.com

Click on the "Embed in your Site" button, located in the sidebar.

Highlight & copy the code provided.

Paste this code into your page or post.

We made it that simple, so you can get back to doing what you do best.Known issue : If yours is a free site hosted at WordPress.com, there is a known issue relating to their restrictions of using iFrames. It prevents the PayStand embed from working, but we are working with the site to fix this issue soon.

To embed your PayStand Store into your website or blog, it's as easy as embedding a YouTube video. Follow these simple steps:

Go to your Dashboard by logging in at http://www.paystand.com

Click on the "Site Embed" button, located in the sidebar.

Highlight & copy the code provided.

Paste this code into your Tumblr post.

WebStand One of the simplest ways to accept online payments and add your store on your website is to add an external link. These links from your website will go to your fully customizable WebStand. Your WebStand is a free website page that comes with your PayStand account, which displays your item(s) and includes our direct 1-click checkout experience.This free WebStand page can be easily customized to match the look and feel of your website. You also have the ability to link your WebStand back to your website for a seamless experience. Customers will feel like they have never left your Webflow website as they purchase and checkout. You can add external WebStand links to various individual item pages or to your catalog page showing all your items at once. You can place your links in your website's main header navigation, on a button, product images, donation request, invoiced payments to be made, or anywhere else you would like to link to your items and checkout experience. Sample Website: Sample PayStand + WebStand Website Get Started By: Learn how to customize the look and feel of your PayStand WebStand

Step 1: Add a link to your Webflow website

Your link can be in the header, a button, or an image. Simply attach your PayStand's WebStand link to any of your linkable content on your website.

Step 2: Add your External Link to the Webflow "LINK SETTINGS"

Add your external PayStand Page link into the "URL:" field. Your PayStand Page will by default be your http://YourSubdomain.paystand.com, but can be customized as well with certain plans.

Step 3: Bonus - Customize Your PayStand's WebStand

Once you have setup your link in your Webflow site you are all setup with online commerce, payments, and checkout. For a bonus, head over to your PayStand Dashboard and customize your to match the look and feel of your Webflow website. You can even add a link to your WebStand logo to brings your customers back to your website after they have checkout for a seamless experience. Customize your WebStand: 1. Go to your PayStand Dashboard 2. Click on "Settings" in the top main menu 3. Click on "Theme Selection" from the left navigation 4. Choose your prefered theme 5. Upload your Custom Header Icon (125px x 40px) 6. Insert Custom Header Link (ie. your Webflow website url) 7. Enter a Custom Header Color if wanted 8. Upload a Custom Background (a small repeating image, or large background spread photo) 9. Choose your Background Style Behavior (controls the behavior of your uploaded photo - repeat, stretch, cover, or contain) 10. Or enter a Background Color 11. Enter Custom CSS (for professional plan)

Absolutely!PayStand allows you to create custom headers, footers, background and even gives you full control over the css. Here's a full walk-through of how to get a custom design on PayStand.

Sometimes your business may change hands and the name will need to change. Or perhaps the name appearing on your customer credit card statement is not your legal business name, but DBA (doing business as). We're happy to help. Simply reach out to us via email or call us and we can confirm the name change for you.

How do I setup Shipping Fees per Item?

Shipping Fee are added to each Item you create. The shipping fee you set per item will be added in your customers' shopping cart for each item and/or quantity of items they add. The shipping fee can be set to "Free Shipping", can be a value you set, or can be set to "Local Pickup". The shipping fee is added in your customers shopping cart per item, but a flat Handling fee may also be set, which is added to each shopping cart at checkout only once.

How do I setup a handling fee, or a flat-rate applied to all orders?

If you want a flat-rate applied to all shipped orders (regardless of order contents). This is called a handling fee.

To set a Handling Fee, click your "Settings" Tab from the top menu and select the "Shipping Setup" from the topics in the left sidebar. Enter any dollar amount, and click "Save Now". This dollar amount will be applied to any order requiring shipping (even if that shipping is free per item), and it will be applied only once to your customers shopping cart.

What is the difference between Shipping and Handling fees?

Shipping fees and handling fees are divided up to allow for Advanced Shipping options. You can used these two values to set up any number of combinations that fit your unique needs for shipping and handling. Shipping fees are set for each Item you create and are applied for each item added a buyers cart. Handling fees are added to a cart total only once. The combination of these totals will equal the total shipping and handling charged for each order a customer makes.

Example #1: Item Shipping fees are set to "Free Shipping" and the Handling Fee is set to $5.00. In this example, no matter how many items your customers buy, the total shipping and handling cost will be $5.00 at checkout.

Example #2: Item Shipping fees are all set to $1.00 and the Handling Fee is set to $5.00.In this example, the number of items your customers buy will effect the shipping and handle total. If you customer buys 3 items ($1/item x 3 items = $3) the total shipping and handling will be $8.00 ($3 shipping + $5.00 handling).

Example #3: Shipping fees for "Item A" is set to $1.00, "Item B" is set to $3.00, and the Handling Fee is set to $5.00.In this example, the number of items your customers buy will effect the shipping and handle total. If your customer buys 3 of "Item A" ($1/item x 3 items = $3), and 1 of "Item B" ($3.00/item x 1 = $3.00), the total shipping cost will be $6.00. The shipping and handling will total $11.00 ($6 shipping + $5.00 handling).

Free Shipping Example: Every Item you create is "Free Shipping", and the Handling Fee is set to $0. Your customers will then be given free shipping and handling, while you take care of all cost associated with shipping and handling.

PayStand allows you to share any item (products, digital downloads, payments, donations, etc) you've created with your fans so they can pay for it directly on Facebook. Any time you create an item you will be presented with a share window. Click on the"sell on Facebook button" and your item will automatically be added to the Facebook stream

Because the Facebook newsfeed changes frequently, we encourage you to repost your item to Facebook regularly so your fans will be aware of your item. This can be easily done by logging into your PayStand dashboard and hovering over the item and clicking share. This will bring up the window which allows you to re-share it directly on Facebook.

PayStand allows you to share any item (products, digital downloads, payments, donations, etc) you've created so folks viewing your Pinterest page can pay for it. In PayStand any time you create an item you will be presented with a share window. Click on the"sell on Pinterest" button and your item will automatically be added to your Pinterest page. By doing this for each item you can create a beautiful catalog of items for sale directly on Pinterest. If at any point you want to share the item on Pinterest after you've create an item this can be easily done by logging into your PayStand dashboard and hovering over any item and clicking share. This will bring up the window which allows you to re-post it directly on Pinterest.

Click to learn more about credit card processing here.Consumer fee mode is our most popular option. It's great for non-profits, causes, fundraisers, artists, newbusinesses, etc,where the customer takes on the credit card surcharge so payment processing is completelyeliminatedfor you. Think of it like shipping costs, where in this mode the credit card processing is past on as a line-item to the customer at checkout. So for example a $100 donation becomes $102.99 at checkout and you receive the entire $100 donation.

Click to learn more about credit card processing here.Split mode is often good for growing businesses who are trying to reduce the burden of credit card processing costs but not overwhelm their customer with absorbing everything. Thus as the name implies, the credit card processing costs are split between you and the customer. In this mode a $100 item* at checkoutwill total to$101.99 and your available balance will show $98.01.*This is assessed on the total amount of the sale, including tax and shipping.

Yes, businesses have asked us to help them make accounting tasks easier, specifically making it easier to transmit their order & accounting information from their dashboard into whatever accounting software they happen to use (e.g., Quicken or QuickBooks). And so we built that feature for you.Premium customers can download all their orders (complete with transaction breakdown) from the Orders tab of their dashboard. Look for the large, grey button titled "Download Ledger". We use 'pipes' ("|") to separate fields, due to the wide variety of data often included in the ledger.

With bank account verification & linking, funds received from your transactions can be transmitted into your bank account within several days. The process involves us making two small (less than $1) deposits into your bank account, which upon you telling us what the exact amounts are, we know we can successfully send funds to your account. And please remember that you can sell with your PayStand store before this process takes place. All purchases from your store are kept in an escrow account, waiting for you to withdraw them.

The process begins as you might expect: please enter some basic bank account information. Dont worry weutilize VeriSign-powered 128-bit encryption, so you know your information will be secure.

Within 1-3 days (and sometimes sooner), two deposits (each less than $1) will be made into the bank account you entered in step 1.

Enter those two amounts into the Verification window of your PayStand dashboard. It can be reached by clicking verify on the correct account entry in your Bank Account tab.

Onceyou'veentered the two amounts successfully, youre all done! But be careful you only have three attempts. If you enter the amounts incorrectly three times, the verification will be invalidated, and you will have start the bank account verification all over again.

Nope. Before PayStand, to take payments online you often needed a bank merchant account, a payment processor, and an internet gateway. This was a complicated process, took time to understand, was a painful to apply for and could require personal credit checks and weeks (or even months) before you were approved. We thought receiving money online should be easier, so PayStand takes all of the messiness of payments and deals with it behind the scenes so you don't have to.

Once you apply and are approved for your PayStand account, you can begin accepting payments online and making withdrawals to your accounts. It's that simple!

We do this for security to help our back-end bank payment provider comply with regulations around money laundering. It's a process called: KYC, which stands for "Know Your Customer". This integration is part of PCI compliance, and it greatly reduces the potential of chargebacks and fraud. While this may seem complicated and scary, the good news for you is we help deal with all the confusing rules & compliance so you don't have to.

Before we answer that, we want to be clear: we do not share your information with any other organization. This includes those businesses who find us through Facebook. Occasionally, we may include a business in promotional materials (for instance, showcasing a "Business of the Month") but we won't do that without explicit permission from you.When it comes to matters of money and the Internet, verification and security are everything. We want you to know we take your business, your money, and getting your money to you, very seriously. We want to make sure your experience is secure and stable, and frankly we want it to be secure and stable for us too.Asking for information, such as your business' EIN or a working contact phone number, goes a long way to ensuring we and you are legitimate folks who mean no harm or deception. And to transfer funds to your bank account, it should be obvious that we need to ask for bank information in order to do that.At the end of the day, it is a very good thing we ask these questions. Anyone asking for less isn't taking you seriously enough, but what you do, matters. We take this business, and yours, very seriously.

No. PayStand simply holds funds in escrow for you while you deliver your good or service to your customer. This increases security by limiting fraud and chargeback issues on your end. It also helps us simplify the process for you at signup, so you don't have to wait for weeks or months to get approved the way a traditional merchant account works.

No other services are needed. Complicated online payments are a thing of the past. PayStand gives you everything you would have needed - now in one neat low-cost package. You get your merchant account, payment processor, modern checkout solution, eCommerce software, hosting, top online security, order management software, inventory tracking tools, social receipts, social commerce app, a free WebStand page, and many other features youd normally have to individually pay for and set up (yuck!).

Every PayStand account supports direct checkout with all major credit cards, eCheck, and eCash. Unfortunately credit card networks charge an interchange rate (2.49% + .30) to use their networks. However PayStand's unique technology allows you to choose how these credit card costs are absorbed. This Payment Processing Flexibility is found only at PayStand. We provide you with the options to pass on fees or to absorb them. We also give other 0% options with little to no interchange rate (eCheck 0% + $0.25 and eCash 0% + $0). With PayStands PPF, youll never have to pay processing fees again, and neither will your customers.

PayStand doesnt think you should be taxed for your success. To a small business 3% of revenue can be upwards of 40% of profit. Our current financial system was built decades before the internet was even an idea. And even companies like PayPal have become completely outdated. If it doesnt cost anything to receive an email, why should it cost you anything to receive money? For lack of options the credit card companies have had a monopoly online. PayStand thought it was time for you to have modern payment options at an affordable price.

No. When you use PayStand, we give you the ability to pass on the standard credit card fees, and to accept money from other 0% options like eCheck and eCash.