
Paid time off is really good
The health insurance benefits and free tuition.
Yearly review, with compensation discussed
yes, more competitive wages and benefits
Very low compensation, no bonuses or promotion tracks. Benefits are decent but too expensive considering the low base salaries. Leave benefits good but don't kick in until 5 years tenure. Employee wellness benefits is access to an app. Lots of workshops for growth/development for management only
Other call centers start at $15 but we start at $11 and we do a lot more and care more about our students. But management is more concerned about how much we make, rather than how well we help the students.
I possess two masters degrees and am in the lowest educational ranking because of funds.