Performant Healthcare Solutions – While I see the hope for change, at the end of the day the top priority is the shareholder and the client. The employee is still a number and comes last. | Comparably

Performant Healthcare Solutions – While I see the hope for change, at the end of the day the top priority is the shareholder and the client. The employee is still a number and comes last.

Performant Healthcare Solutions is a leading independent provider of technology-enabled audit, recovery, and analytics services in the United States with a focus in the healthcare payment integrity industry. Performant works with healthcare payers through claims auditing and eligibility (coordination of benefits)-based services to identify improper payments. Our commercial health plan clients include national and regional payers that represent more than 100 million covered lives across commercial, Medicare, and Medicaid lines of business. Performant also supports numerous engagements with the Centers for Medicare & Medicaid Services, including multiple Recovery Audit Contractor contracts and the Medicare Secondary Payer Commercial Repayment Center contract, as well as a contract with the US Department of Health and Human Services, Office of the Inspector General for complex claim review nationwide. We also feature a call center to serve clients with complex consumer engagement needs. read more
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EMPLOYEE
PARTICIPANTS
142
TOTAL
RATINGS
4077

While I see the hope for change, at the end of the day the top priority is the shareholder and the client. The employee is still a number and comes last.

What is most positive about the culture and environment at your company?

My direct manager allows for free conversation and voicing of opinions.

Why do you feel undervalued and what would make you feel better about your compensation?

There is no annual cost of living increase. There is no 401K match.

What do you like best about the leadership team?

That it is transitioning away from the old guard and bringing in fresh talent and thought.

What's going wrong and how can it be improved?

When systems are antiquated and when employees refuse to learn new systems, that slows down numerous departments. To improve we need to force the change or get new systems, employees.

What do your coworkers need to improve and how could you work together better?

Coworkers need to understand that interrupting is rude and hinders comprehension. Coworkers need to understand that everyone has a high workload but that workload is negatively impacted when they do not do their task, especially after multiple follow-ups.

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