Performant Healthcare Solutions Customer Success Department Employee Reviews | Comparably
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Performant Healthcare Solutions Claimed Company
Performant Healthcare Solutions is a leading independent provider of technology-enabled audit, recovery, and analytics services in the United States with a focus in the healthcare payment integrity industry. Performant works with healthcare payers through claims auditing and eligibility (coordination of benefits)-based services to identify improper payments. Our commercial health plan clients include national and regional payers that represent more than 100 million covered lives across commercial, Medicare, and Medicaid lines of business. Performant also supports numerous engagements with the Centers for Medicare & Medicaid Services, including multiple Recovery Audit Contractor contracts and the Medicare Secondary Payer Commercial Repayment Center contract, as well as a contract with the US Department of Health and Human Services, Office of the Inspector General for complex claim review nationwide. We also feature a call center to serve clients with complex consumer engagement needs. read more
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EMPLOYEE
PARTICIPANTS
142
TOTAL
RATINGS
4077

Performant Healthcare Solutions Customer Success Department Employee Reviews

All
Positive
Constructive

Briefly describe your overall experience at your company

Feel accepted, respected and valued as part of the team. Feel the company is investing in my success and the success of the company by providing ongoing education.

Review from Customer Success Dept

I have been very pleased working here. When my husband was sick and then passed away, my coworkers were very supportive, both personally and professionally.

Review from Customer Success Dept

I have had nothing but good experience with the company since I've started and I imagine my managers would welcome me at any time to discuss and bad experiences

Review from Customer Success Dept

It has changed so much for the positive since I began working here. The work is both challenging and satisfying. I love the positive energy our manager provides for our team. I trust her and respect her. I wish the company would offer part time hours for aging but knowledgeable, invaluable people.

Review from Customer Success Dept

I love my career at Performant. It's a great company. I believe we have great teams and a great leadership team. I know of many great supervisors in our company. I am dissatisfied my supervisor does not assist in my growth to advance and micro manages more than necessary.

Review from Customer Success Dept

What do you like best about the leadership team?

Leadership Reviews

I feel like they really do care about their employees and actually take the time to hear their feed back.

Review from Customer Success Dept

Act professionally, responsibly, accessible and encouraging, very knowledgeable, provide an environment of continued learning and team building and open communication.

Review from Customer Success Dept

They show interest in us as people, our development, our concerns.

Review from Customer Success Dept

They are willing to get in there and do work right alongside of us to achieve our goals.

Review from Customer Success Dept

The team atmosphere that has been created even though we are all remote workers. We all understand it takes the entire team to get the job done.

Review from Customer Success Dept
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What does the leadership team need to get better at?

Leadership Reviews

There aren't any Leadership reviews of Performant Healthcare Solutions yet.
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What is the best part about your compensation package?

Compensation Reviews

I do not have a benefit package.

Review from Customer Success Dept

Holidays observed, offered floater holidays, PTO, Sick leave, 401K

Review from Customer Success Dept

I believe I am paid comparably to industry standards.

Review from Customer Success Dept

They're fair and balanced based on position and experience

Review from Customer Success Dept

The best part is that the company will be matching 401k contributions.

Review from Customer Success Dept
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Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

There aren't any Compensation reviews of Performant Healthcare Solutions yet.
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What are some of the best things about your team?

Team Reviews

That we work as a TEAM always. When ever you need help there is always someone there to help you.

Review from Customer Success Dept

Sense of comradery, professional, friendly, sincere, seek knowledge to be the best and look out for others.

Review from Customer Success Dept

We are all there to help each other when questions come up or when we need guidance with our work.

Review from Customer Success Dept

We are all here to help each other and everyone is willing to take the time to answer any questions.

Review from Customer Success Dept

Our leadership team is the best. Patient, understanding, you feel valued individually. Our leadership team to me is our manager, team leader and supervisor.

Review from Customer Success Dept
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What do your coworkers need to improve and how could you work together better?

Team Reviews

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What is most positive about the culture and environment at your company?

Environment Reviews

Respect, trust, growth through educational offerings, transparency and communication, encoura

Review from Customer Success Dept

We truly do work as a team.

Review from Customer Success Dept

We all work as a team. No drama.

Review from Customer Success Dept

Constantly fluid, forward thinking with a new focus on the importance of each individual of the team. Leadership has clearly placed a focus and importance on the people that was not felt in the past.

Review from Customer Success Dept

I love working in a virtual world and being productive.

Review from Customer Success Dept

What needs to change to make the company culture better?

Environment Reviews

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What did you like most about the interview process?

Interviews Reviews

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What would you improve about your company's interview process?

Interviews Reviews

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What makes you most happy at work?

Outlook Reviews

That I work from home.

Review from Customer Success Dept

To be challenged, interaction with the team and having the tools I need to be successful.

Review from Customer Success Dept

Flexibility and autonomy, but with the support to back me up if I need it.

Review from Customer Success Dept

Working on my team and with my managers

Review from Customer Success Dept

I learn something new every day and my fellow team members are the best, we share a common goal...success.

Review from Customer Success Dept
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What's going wrong and how can it be improved?

Outlook Reviews

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What do you like best about your company?

Outlook Reviews

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What would you most like to see improved at your company?

Outlook Reviews

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