Pilot Leadership Employee Reviews | Comparably
Best CEO for Women
Pilot Claimed Company
Pilot launched in 2017 to bring the back office into the modern era. Pilot provides small businesses with dedicated finance experts - which Pilot hires as full-time, U.S.-based employees - who learn the ins-and-outs of their business. Pilot integrates directly with the billing, banking, expense, and payroll systems customers already use. With a special blend of custom software and expert bookkeepers, Pilot delivers accurate, consistent bookkeeping and financial management and tax services that give entrepreneurs the freedom to focus on their business. Pilot has over 1,000 customers and has raised over $170 million in financing from Sequoia, Index Ventures, Stripe, Bezos Expeditions, and Whale Rock. Our investors also include a long list of world-class entrepreneurs, including Patrick and John Collison, Drew Houston, and Diane Greene. Our most recent funding round doubled our valuation to $1.2 billion – Meet Fintech’s Newest Unicorn. read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
125
TOTAL
RATINGS
3550

Pilot Leadership Employee Reviews

What do you like best about the leadership team?

Experience in building and running startup companies that provide maximum shareholder value.

Their dedication to sharing the work with the team to get the win

they are very hands-on and push you to think differently

Review from Sales Dept

The best things about my leadership team is they are absolutely invested in seeing my growth and support my career path in promotability as well as some of the best caring and friendliest people I have ever met!

The vision is clear and communicated well with the entire company

Review from Finance Dept

I like that they have a collaborative nature.

Review from Sales Dept

relatability and openness. feeling like we are all in it together

Review from Sales Dept

The team is transparent and forthcoming about how the business is doing. They're also very accessible and welcome any kind of question, business or personal.

Overall Pilot is one of the best places to work! I am so proud to be a part of something so WONDERFUL! The whole company makes you feel like family not just a number :)

They are clear on goals and not only encourage us but empower us to achieve them.

Review from Sales Dept

The transparency between the leadership team with all employees and rewarding employees when they do a good job!

Review from Finance Dept

They are approachable, transparent, and truly cares about creating a great experience for customer and employees

Review from Finance Dept

THey are involved in making sure the customers are taken care of and are always working to make sure the company is successful.

Review from Finance Dept

A clear vision and a genuine commitment to taking care of the team.

Review from Operations Dept

They are positive, uplifting and open about goals for the future. If we are struggling with a project, they jump in and help to fix the issue and learn/teach. Then we are able to do the same for others.

Review from Finance Dept

They care about each employee and make sure they are set up for success.

Review from Sales Dept

the level of involvement within the company, all hands are very informative and productive. very clear and precise with company goals

Review from Finance Dept

smart and ethical executive team

The leadership team does an outstanding job of clearly outlining: the trajectory of the business, exactly what steps we are taking forward, and why. I've never seen such transparency at a company before and it makes a significantly positive impact on the culture and motivation of the team.

Review from Operations Dept

Very transparent and active in helping all levels of team members

Review from Operations Dept

What does the leadership team need to get better at?

Transparency and empathy. Many final decisions are still left up to the 3 co-founders, creating bottlenecks and poor ownership.

Review from Product Dept

Listening to the concerns that are repeatedly brought up by the employee staff and addressing inflation

Review from Operations Dept

Focus on employees first above profit

Review from Engineering Dept

Understanding that people are not machines.

Review from Operations Dept
TOP
5%

Leadership Scores are rated in the Top 5% of similar size companies on Comparably

Rated Pilot Leadership the Highest

  • Ethnicity - Hispanic or Latino
    +6%
  • Experience - Entry Level
    +6%
  • Department - Finance
    +4%

Rated Pilot Leadership the Lowest

  • Ethnicity - Other
    -10%
  • Department - Product
    -7%
  • Department - Operations
    -6%
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