Pilot Outlook Employee Reviews | Comparably
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Pilot Claimed Company
Pilot launched in 2017 to bring the back office into the modern era. Pilot provides small businesses with dedicated finance experts - which Pilot hires as full-time, U.S.-based employees - who learn the ins-and-outs of their business. Pilot integrates directly with the billing, banking, expense, and payroll systems customers already use. With a special blend of custom software and expert bookkeepers, Pilot delivers accurate, consistent bookkeeping and financial management and tax services that give entrepreneurs the freedom to focus on their business. Pilot has over 1,000 customers and has raised over $170 million in financing from Sequoia, Index Ventures, Stripe, Bezos Expeditions, and Whale Rock. Our investors also include a long list of world-class entrepreneurs, including Patrick and John Collison, Drew Houston, and Diane Greene. Our most recent funding round doubled our valuation to $1.2 billion – Meet Fintech’s Newest Unicorn. read more
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EMPLOYEE
PARTICIPANTS
125
TOTAL
RATINGS
3550

Pilot Outlook Employee Reviews

What makes you most happy at work?

Getting the support needed to excel the customer experience, growth and professional development.

Talking with my teammates and cross-functional teams

Nothing is routine, there is something new to do each and every day

Being able to interact with my colleagues.

Review from HR Dept

My favorite thing at work is delighting our customers.

Review from Sales Dept

feeling like I'm making a difference in a positive way

Review from Sales Dept

When I can tackle hard problems and drive substantial impact for the business.

I love what I do, I feel like I make an impact

Making a sale or turning around a previously unhappy customer

Review from Sales Dept

The no micromanaging atmosphere and freedom to get the work done any time of the day! Allows for flexibility with scheduling doctor's appointments.

Review from Finance Dept

Team sync's and collaborating with teammates

Review from Finance Dept

The remote part, that I have the flexibility to have a life, live in GA, and still be part of a great company.

Review from Finance Dept

The feeling of accomplishment and that were handing over good work to our customers.

Review from Operations Dept

When the app is working and the customers books are consistant, clean and accurate. Being remote, its kinda hard to be sad because I can go get a cip of coffee without feeling like big brother is breathing down my throat.

Review from Finance Dept

Talking to prospects and being able to help them out

Review from Sales Dept

making an impact on customers and successfully helping them with their financials. working as a team

Review from Finance Dept

collaborating with smart people across many teams

Finding creative solutions for clients and the company every day with motivated teammates.

Review from Operations Dept

Solving customer pain points and delivering a positive experience

Review from Finance Dept

Interacting with employees and the food that is offered on in office days

Review from HR Dept

What's going wrong and how can it be improved?

Our customers are not happy because we have taken on too many customers without the structure to support them.

Review from Product Dept

Not enough proactive staffing up on the finance operations team.

Review from Operations Dept

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Review Sentiment at Pilot

95
95%
5
5%

About Pilot's Outlook

A+
86/100

Where This Score Ranks Pilot's Outlook

TOP
5%

In the Top 5% of 1658 similar size companies on Comparably

TOP
15%

In the Top 15% of 789 companies in San Francisco

?

Not enough ratings to compare against competitors

Pilot's Outlook is scored an A+ by 372 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” Pilot's Outlook score negatively contributes to their overall culture score, due partly to the fact that the Product department’s negative scores cause Outlook to be one of Pilot's weaker culture attributes amongst employees. Use the filters below to understand Pilot employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated months ago.

Rate Outlook the Highest

  • Department - Sales
    +8%
  • Ethnicity - Hispanic or Latino
    +8%
  • Experience - Entry Level
    +7%

Rate Outlook the Lowest

  • Department - Product
    -10%
  • Ethnicity - Other
    -10%
  • Department - Operations
    -7%

How Pilot's Outlook Score is Calculated

FILTER RATINGS BY

Results from 124 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

88
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantastic27%
Good64%
Neutral8%
Bad1%
Terrible0%
How do your customers perceive your company?
AnswerPercent
Yes89%
No11%
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