PlanSource Employee Reviews | Comparably
PlanSource Claimed Company
PlanSource is a technology company that automates and simplifies every aspect of employee benefit programs, so employees and HR teams can make smarter, more confident benefits decisions. More than 5 million consumers use the PlanSource platform, which provides the best experience possible for benefits communications, shopping, enrollment, billing, compliance and ongoing administration. With an end-to-end benefits platform and suite of technology-enabled services, PlanSource helps people maximize the benefits of their benefits, so they can live happier, healthier lives. read more
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EMPLOYEE
PARTICIPANTS
230
TOTAL
RATINGS
6198

PlanSource Employee Reviews

Out of 1261 PlanSource employee reviews, 93% were positive. The remaining 7% were constructive reviews with the goal of helping PlanSource improve their work culture.

What do you like best about the leadership team?

Leadership Reviews

very supportive and helpful with the onboarding process

Review from Legal Dept

Transparency as it relates to our future plans

Review from Operations Dept

Everyone here is incredibly transparent and brings the energy. It really feels like a great place to work.

Review from Sales Dept

They’re not only invested in the company, but also in their employees. They appear genuine

Review from Customer Support Dept

The leadership team is approachable.

Review from Product Dept

What does the leadership team need to get better at?

Leadership Reviews

I don't have any comments at this time.

Review from Operations Dept

It appears that leadership is too invested in profits. They are so invested in the bottom line of making more money of the clients and they are not the ones that have to deal with the backlash.

Review from Customer Success Dept

Create, drive & embody a mission vision values that matters

Review from HR Dept

Compensation at market rate. More opportunities to increase salary via promotion. Capping people at a percentage of their current rate no matter the new role and responsibilities is adding fuel to the attrition fire

Review from Customer Success Dept

Compensate their employees appropriately and invest from within.

Review from Sales Dept

What is the best part about your compensation package?

Compensation Reviews

that there is room for growth.

Review from Legal Dept

compensation they pay me for working

Review from Operations Dept

Great salary and achievable OTE

Review from Sales Dept

The benefits offered emphasize mental health and self-care, empowering employees to show up as their best selves. Additionally, it supports professional development, encouraging continuous growth and learning.

Review from Customer Support Dept

My overall salary is the best part

Review from Sales Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Same job title and responsibility at other companies have higher salary.

Review from Operations Dept

I sometimes feel undervalued because my compensation doesn’t fully reflect the level of responsibility I carry, the impact of my contributions, or the market value for similar roles. Recognition is important, but fair and

Review from Finance Dept

The pay is a little on the lower end of the job market. But it is semi-fine due to the flexibility offered

Review from Engineering Dept

Granted it is my first year with PlanSource. I came from a small business where i was an IT Director for several years. After we sold, i was lucky enough to fall into PlanSource. My goal is to build out a department, however i feel undercompensated for my experience and what i bring to the table.

Review from Product Dept

I would love to have better compensation, when I transitioned from contracted empoyee to regular my salary went dow, now is less with the benefits.

Review from Admin Dept

What are some of the best things about your team?

Team Reviews

They are so nice and want to help.

Review from Admin Dept

they are willing to help and train

Review from Legal Dept

my team does the best they can

Review from Operations Dept

Everyone is always willing to jump in and help one another out. It truly feels like a team effort.

Review from Sales Dept

We collaborate to help one another problem solve.

Review from Customer Support Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

Collaboration and increased employee happiness/retention focused on remote employees.

Review from Operations Dept

Coworkers are productive, however they need to answer emails timely.

Review from Customer Support Dept

Embody mission vision and values & work together.

Review from HR Dept

Professional boundaries need to be practiced.

Review from Sales Dept

Communication, trust and focus on driving forward. Together is most important!

Review from HR Dept

What is most positive about the culture and environment at your company?

Environment Reviews

Everyone seems to love it here and that makes for a happy environment.

Review from Admin Dept

friendly group of people and a great team that wants each individual to succeed

Review from Legal Dept

it is a small company with family feel

Review from Operations Dept

I feel like I can go to almost anyone on the team for help and everyone has a great attitude about pitching in.

Review from Sales Dept

Everyone seems welcoming and genuine.

Review from Customer Support Dept

What needs to change to make the company culture better?

Environment Reviews

I was hired on as a remote employee however now have 2 mandatory days in office however there is no one from my team in the office. It makes it lonely to come in and cost me more in gas to come into the office twice a week.

Review from Customer Success Dept

Clear direction on the changes coming to the company.

Review from Operations Dept

Create or identify a culture that drives outcomes. Drive it, sell it, reward it.

Review from HR Dept

What did you like most about the interview process?

Interviews Reviews

There aren't any Interviews reviews of PlanSource yet.
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What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of PlanSource yet.
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What makes you most happy at work?

Outlook Reviews

Being busy and learning new things as I am a new EE.

Review from Admin Dept

flexibility of my work and schedule.

Review from Legal Dept

i enjoy seeing people thrive in their roles

Review from Operations Dept

Working with great people and having a product that is fun to sell

Review from Sales Dept

Collaborating with my team and the work environment.

Review from Customer Support Dept

What's going wrong and how can it be improved?

Outlook Reviews

Lack of support from team members. Lack of follow up from leadership about the lack of support from team members. Wrist slapping for taking on tasks that are not my day to day tasks rather than being praised and thanked for going the extra mile.

Review from Operations Dept

It is just slightly repetitive but that is just part of the day to day.

Review from HR Dept

I don't think it's a company issue more a personal one

Review from Operations Dept

I think that the updates to our executive leadership can be positive improvements, and I am open to seeing where they take PS. The past few years we have focused on bottom line and fine prints with clients and damaged a lot of relationships that we need to work to recover now.

Review from Customer Support Dept

Toxic culture, selfish leadership, no product ownership. It can be improved with respect, accountability and transparency.

Review from HR Dept

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of PlanSource yet.
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What would you most like to see improved at your company?

Outlook Reviews

There aren't any Outlook reviews of PlanSource yet.
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Review Sentiment at PlanSource

93
93%
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7%
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