PlanSource Outlook Employee Reviews | Comparably
PlanSource Claimed Company
PlanSource is a technology company that automates and simplifies every aspect of employee benefit programs, so employees and HR teams can make smarter, more confident benefits decisions. More than 5 million consumers use the PlanSource platform, which provides the best experience possible for benefits communications, shopping, enrollment, billing, compliance and ongoing administration. With an end-to-end benefits platform and suite of technology-enabled services, PlanSource helps people maximize the benefits of their benefits, so they can live happier, healthier lives. read more
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EMPLOYEE
PARTICIPANTS
250
TOTAL
RATINGS
6778

PlanSource Outlook Employee Reviews

What makes you most happy at work?

when I work from home at this time due to the cost of gas.

Review from Operations Dept · Posted 10 days ago

It entails an investment of time, efficiency, and camaraderie to complete the required tasks.

Review from Sales Dept · Posted 11 days ago

Receiving positive feedback from our clients!

Review from Sales Dept · Posted 11 days ago

Being able to just do my work, and make progress. And being able to do it from the comfort of my own home, where it is quiet and without external distractions.

Review from Engineering Dept · Posted 12 days ago

The people, the culture, the excitement, the challenges.

Review from Operations Dept · Posted 13 days ago

My co-workers and getting to solve complex issues for our customers.

Review from Sales Dept · Posted 13 days ago

Continuing to learn from some of the best professionals in the industry. The autonomy to run the business and make decisions as I see fit and its fun!

Review from Sales Dept · Posted 13 days ago

Utilizing my natural tendency towards turning concepts into actual improvements that benefit the company.

Review from Engineering Dept · Posted 16 days ago

the people, my clients and helping others!

Review from Sales Dept · Posted 16 days ago

Knowing that I truly have the ability to be successful.

Review from Customer Success Dept · Posted 16 days ago

What makes me most happy at work is being part of a winning team with a great culture—where we’re aligned on goals, driven to succeed, and genuine

Review from Sales Dept · Posted 16 days ago

Achievements and overdelivering to our partners and stakeholders

Review from Sales Dept · Posted 16 days ago

Partnering with clients to solve their complex challenges.

Review from Customer Success Dept · Posted 16 days ago

Assisting others to solving problems.

Review from Engineering Dept · Posted 16 days ago

Successfully solving problems for and with clients is where I find the most satisfaction. Delivering efficient solutions, meeting both client and my goals and know that my work contributes to a positive client experience makes me happy.

Review from Customer Success Dept · Posted 16 days ago

The sense of shared purpose, collaboration and that my team has fun while working.

Review from HR Dept · Posted 17 days ago

Working to drive acceleration and growth through a customer first mindset.

Review from Executive Dept · Posted 17 days ago

Trust and Autonomy to get work completed.

Review from HR Dept · Posted 17 days ago

The people I work with and the opportunities

Review from Customer Success Dept · Posted 17 days ago

Delivering outcomes and doing old things a new way

Review from Executive Dept · Posted 17 days ago

What's going wrong and how can it be improved?

Lack of support from team members. Lack of follow up from leadership about the lack of support from team members. Wrist slapping for taking on tasks that are not my day to day tasks rather than being praised and thanked for going the extra mile.

Review from Operations Dept

It is just slightly repetitive but that is just part of the day to day.

Review from HR Dept

I don't think it's a company issue more a personal one

Review from Operations Dept

I think that the updates to our executive leadership can be positive improvements, and I am open to seeing where they take PS. The past few years we have focused on bottom line and fine prints with clients and damaged a lot of relationships that we need to work to recover now.

Review from Customer Support Dept

Toxic culture, selfish leadership, no product ownership. It can be improved with respect, accountability and transparency.

Review from HR Dept

Actually start caring about relationships with brokers and clients. The company has shifted too much to caring about numbers and ROI and implementing increases 'because we can'. Just because we can doesn't mean we should.

Review from Customer Success Dept

Some colleagues have bad attitudes, but their leaders won't do anything about it. Disappointing to have a strong, wonderful team tarnished by a couple bad apples!

Review from Finance Dept

Toxic management, limited motivation and lack of goal transparency.

Review from Sales Dept

Lots of pressure and unknowns without a CEO in place. How will this impact M&A? What happens to industry perspective? Etc.

Review from Product Dept

workload for compensation, vision of clear advancement and exceptions in role

Review from Operations Dept

I don't think excited is the correct word in prior question. Do I enjoy work - most days but I wouldn't say I was excited every day.

Review from Operations Dept

Trust managers to manage their responsibilities

Review from Customer Success Dept

Issues with management that have been escalated - waiting for things to improve

Review from Marketing Dept

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Review Sentiment at PlanSource

93
93%
7
7%

About PlanSource's Outlook

A+
84/100

Where This Score Ranks PlanSource's Outlook

TOP
5%

In the Top 5% of 1493 similar size companies on Comparably

?

Not enough ratings to compare against companies in Orlando, FL

2nd

2nd place versus 5 competitors rated on Comparably

PlanSource's Outlook is scored an A+ by 718 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” PlanSource's Outlook score negatively contributes to their overall culture score, due partly to the fact that the IT department’s negative scores cause Outlook to be one of PlanSource's weaker culture attributes amongst employees. Use the filters below to understand PlanSource employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated 6 days ago.

Rate Outlook the Highest

  • Department - Legal
    +11%
  • Department - Business Development
    +7%
  • Department - Product
    +6%

Rate Outlook the Lowest

  • Department - IT
    -11%
  • Ethnicity - Other
    -10%
  • Department - Operations
    -7%

How PlanSource's Outlook Score is Calculated

FILTER RATINGS BY

Results from 248 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

87
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantastic26%
Good60%
Neutral13%
Bad1%
Terrible0%
How do your customers perceive your company?
AnswerPercent
Yes84%
No16%
Are you typically excited about going to work each day?
×
Rate your company