-5
eNPS Score
Q&A With Postmates Employees
At Postmates, we’re constantly challenging ourselves to think outside the box. We value collaborative spirits and creative problem solvers who want to learn and grow.
How employees describe working at Postmates
Good coverage and it is quick
Change their customer service completely
Treating the customers with dignity & respect when spending hard earned money for services and goods not being provided not getting to the root of the problems with the merchants mix ups & mistakes with no compensation and for the customers this is unacceptable I'll never support this company again
Convenience. Expensive, but convenient. The price you pay, I guess.
Customer Service it's very hard to get a hold of someone to talk to and when I did, my issue was not resolved
What it's like to work at Postmates
- Postmates employees generally work 8.3 hrs a day
- Employees at Postmates report the work pace is comfortably fast
- On a typical day, employees at Postmates have 0 meetings
- 63% of Postmates employees look forward to interacting with their team every day
- Postmates employees most often take 0-10 paid vacation and sick days each year
- 33% of Postmates employees report they are happy with their work life balance
- Postmates employees never get valuable feedback on how to improve at work
- 73% of Postmates employees call their work environment positive
Q&A With Postmates Employees
IDX: 0 TOT: 40
What are you most excited about working at Postmates?
I don't work for that crooked, low wage paying, profit gouging hypocrites. they pay slave wages. They make record profits.
It wasn't cutting edge, but there is a lot of work to do to get it up to speed and they don't want to pay for the people to do the work.
What is the onboarding process like at Postmates and how long does it last?
I would say it was not good. I worked for them a short time ago and they claimed without providing proof that I did something that violated their rules. I think what they do is set employees up to fail. I was told that they plant employees in various locations who pose as customers. They then past false judgement on you. Their wages are not the best in the world. I think that they are wage oppressors.
What are your coworkers at Postmates like?
How many questions are you going to ask?
How secure do you feel at your job at Postmates?
It was a trash job.
How can I improve my chances of being hired at Postmates?
Don't ever work for them.
What kind of people succeed at Postmates?
I'm assuming you succeed if you are in their social circle.
What are the team outings like at Postmates?
Never been to one
What's one thing you wish you'd known before joining Postmates?
How terrible they were at paying wages. How they advertised their employment ad making it appear that you are going to make $25.00 an hour.
How much diversity is there among employees at Postmates?
From the photos that I've seen it's a mostly White staff.
What do people at Postmates think about the CEO? What do they do well and what can they improve?
Top Employee Response
He can be funny and motivational when things are going well, and he has the long-term vision necessary to drive the company forward. However, he cusses people out for their mistakes, which creates a culture of fear.
What's the company culture like at Postmates?
Top Employee Response
At HQ there is a culture of screaming and threats to get work done. Amongst the field, we were one big family.
What benefits does Postmates provide?
They provide a free membership to health coverage through blue cross of California. They also give 3 weeks PTO, but they don't provide great job security. Proceed at your own risk.
What's going wrong and how can it be improved at Postmates?
The company needs to stop making false accusations against employees like they did with me. They never explained exactly what I did.
What does the leadership team at Postmates need to get better at?
Being honest.
What do your coworkers need to improve and how could you work together better at Postmates?
Top Employee Response
It's up to the company. Not very honest.
Why do you feel undervalued and what would make you feel better about your compensation at Postmates?
Top Employee Response
I worked for Postmates maybe a month and half. I was working long hours and making very little.
Curious about what work's like at Postmates?
Anonymously Ask Postmates Employees Any Question
Should I work at Postmates?
38% of Postmates employees would encourage their friends to become coworkers, whereas 19% are neutral and 43% would not recommend working at Postmates to their friends.
| 38% | Promoters |
|---|---|
| 19% | Passive |
| 43% | Detractors |
