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Postmates Company Culture
Postmates Culture
This score is derived from employee ratings & reviews3.0/5
Postmates' Overall Culture is rated C-
Top Rated Culture Dimensions
Environment
BOutlook
C+Work Culture
C+eNPS
C+Executive Team
CPostmates CEO
Bottom 30%Bottom 30% of Similar Size Companies on Comparably
Bastian Lehmann
62 /100
See More
Diversity at Postmates
Bottom 25%Bottom 25% of Similar Size Companies on Comparably
D+
Diverse employees at Postmates have rated Environment, Happiness, and Work Culture as the highest categories they have scored
Women at Postmates
Bottom 35%Bottom 35% of Similar Size Companies on Comparably
C-
Women at Postmates have rated Environment, Outlook, and Work Culture as the highest categories they have scored
Postmates eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 50%Top 50% of Similar Size Companies on Comparably
Recommend to a Friend?
-5
Postmates employees are -5% more likely to recommend Postmates as a great place to work
| 38% | Promoters |
|---|---|
| 19% | Passives |
| 43% | Detractors |
Working at Postmates
Working at Postmates is rated below average by 97 employees, across various culture dimensions. Postmates employees rate Environment highest among all categories, and think that Professional Development and Perks And Benefits have the most room for improvement, putting Postmates’s culture in the Bottom 35% compared to similar sized companies on Comparably and in the Bottom 25% compared to other companies in San Francisco. See below in detail how working at Postmates was rated by employees.
Overall Company Culture at Postmates
C-
Overall Company Culture at Postmates is rated C-
Last updated 21 days ago
Bottom
35%
Postmates ranks in the Bottom 35% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score
Postmates Employee Reviews
Out of 203 Postmates employee reviews, 67% were positive. The remaining 33% were constructive reviews with the goal of helping Postmates improve their work culture.
| Positive Reviews | 67% |
|---|---|
| Constructive Feedback | 33% |
Positive Reviews From Postmates Employees
- What did you like most about the interview process?The questions are simple comprehensive
- What makes you most happy at work?Interact and completing assignments ,And focusing on compliance
- What is most positive about the culture and environment at your company?Respect Team work and High standards.
Constructive Feedback From Postmates Employees
- Why do you feel undervalued and what would make you feel better about your compensation?if i was paid for the drive to the pick up location
- What's going wrong and how can it be improved?Too fast paced and time spent on data that is not actionable but for which you are held accountable
- What do your coworkers need to improve and how could you work together better?Can be siloed and disconnected
Postmates Company Information
Postmates Company Overview
Postmates is transforming the way local goods move around a city by enabling anyone to get any product delivered in under an hour.
Postmates was founded in 2011 and its current CEO is Bastian Lehmann. Since its inception 15 years ago, Postmates has grown to 5000 employees.
Postmates Mission, Vision & Values
Postmates Mission Statement
Postmates is transforming the way local goods move around a city by enabling anyone to get any product delivered in under an hour. Available for iPhone, Android and on the web, the on-demand logistics service connects customers with local couriers, who purchase and deliver goods from any restaurant or store in a city, 24/7.
Postmates Vision Statement
Postmates enables anyone to have just about anything on-demand. We pioneered the on-demand space with a fleet of more than 350,000 Postmates and the largest network of merchants in the US. Postmates isn’t just an app, it’s a way of life and a part of pop culture. We are the O.G. of on-demand and we’ve given people a new superpower — the ability to Postmate anything from anywhere. We’re building a movement to make Postmates a verb. Postmate it. We’re changing the landscape of commerce by making cities our warehouses, providing the delivery infrastructure, and connecting our customers to any product, anywhere, anytime. We serve their every request and enable every craving. We're primarily known for food delivery, but we can get you any item from any business. Whether it's Apple, Walmart, Walgreens, or 7/11, you name it, we deliver.
Postmates Values
- Trust
- Oneness
- Innovation
- Growth
Sustainability and Corporate Social Responsibility at Postmates
Postmates offers on-demand delivery from your favorite restaurants & stores in your city with 70 of the top 100 restaurants in the US available on the platform. Stay up-to-date on company announcements, promos, recommendations and more by following along on the Postmates blog.
| Website | postmates.com/ |
|---|---|
| Founding Date | 2011 |
| Tel | 1-800-882-6106 |
| Company Status | Private |
| Jobs | careers.postmates.com/ |
| Social Sites | |
| Headquarters | |
| San Francisco HQ | 201 3rd St San Francisco, CA 94103 United States of America |
| Bellevue HQ | 10400 Northeast 4th Street Bellevue, WA 98004 United States of America |
| Nashville HQ | 209 10th Avenue South Nashville, TN 37203 United States of America |
| Los Angeles HQ | 925 N La Brea Ave Los Angeles, CA 90038 United States of America |
| Santa Monica HQ | 520 Broadway Santa Monica, CA 90401 United States of America |
| New York City HQ | 524 Broadway New York City, NY 10013 United States of America |
| Juárez HQ | Varsovia 36 Juárez, Ciudad de México, CDMX 06600 Mexico |
Postmates Competitors
Postmates competitors include Instacart, Grubhub, DoorDash, and UberEATS. Postmates ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how Postmates compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
San Francisco team members volunteering with A Meal With Dignity
Shout out to the Engineers from our Bellevue office volunteered their time to give Humanize Homelessness' website an update!
Zen Hall guided meditations and onsite yoga are great ways to unwind during the week
San Francisco office
Happy Pride from San Francisco!
Happy Pride from Nashville!
Our Postmates Team organized almost 2000 books that will be distributed to children in our community in Nashville!
Volunteering is a core part of our culture at Postmates and made possible through our Civic Labs organization. Our People & Talent team had a great time cleaning up Ocean Beach!
Postmates Employees
Postmates has 5000 employees in 7 locations. 97 employees at Postmates have reviewed Postmates across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 21 days ago.
Overall, the 97 Postmates employees give their leadership a grade of C-, or Bottom 35% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Postmates are mostly dissatisfied with their total compensation at Postmates, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Postmates are generally satisfied with their team. 97 Participants grade the quality of their coworkers a C-. The majority believe the meetings at Postmates are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Postmates believe the environment at Postmates is positive. Most Participants believe the pace of work at Postmates is comfortably fast. About 74% of the employees at Postmates work 8 hours or less, while 7% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Postmates are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
Postmates employees generally work 8.3 hrs a day
Work Hours
A Day in the Life
Employees at Postmates report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at Postmates have 0 meetings
Meetings
A Day in the Life
63% of Postmates employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Postmates employees most often take 0-10 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
33% of Postmates employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Postmates employees never get valuable feedback on how to improve at work
Feedback
A Day in the Life
73% of Postmates employees call their work environment positive
Environment
Joining Postmates - Employee Onboarding
The prevailing opinion from employees about joining Postmates is that the company was somewhat prepared on their first day. Postmates employees concluded that their overall onboarding experience was negative. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Postmates KPIs and OKRs
At Postmates 25% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Postmates' KPIs and OKRs is essential for its success. Out of 8 Postmates employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 4 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Postmates CEO & Leadership
62 /100
Postmates CEO Awards and Recognitions
Postmates’s CEO Bastian Lehmann started in this role in 2010. Bastian’s approval rate is lower compared to CEOs at similar sized companies, putting Bastian in the Bottom 30% of all CEOs of similar-sized companies on Comparably, and in the Bottom 20% compared to CEOs of all other companies in San Francisco. Bastian Lehmann’s employees rank Postmates in the Top 25% for Environment, in the Top 50% for Outlook, and in the Top 50% for Work Culture. Lehmann is generally unpopular with Postmates employees, but ranks especially low with employees with 6 to 10 Years experience, and by Asian or Pacific Islander employees and African American/Black employees. However, Hispanic or Latino employees have a slightly more favorable view of the CEO. When compared to Postmates’s competitors, Bastian Lehmann ranks below both Grubhub CEO Matt Maloney and Instacart CEO Chris Rogers.
Postmates Leadership
The Postmates Executive Team is rated a “C” and led by CEO Bastian Lehmann, Vice President of Global Public Policy & Strategic Communications Vikrum Aiyer, and Vice President, Revenue & Business Strategy Sami Arayssi
Bastian Lehmann CEO / President
Bastian Lehmann serves as the CEO / President of Postmates.
Vikrum Aiyer Vice President of Global Public Policy & Strategic Communications
Vikrum Aiyer serves as the Vice President of Global Public Policy & Strategic Communications of Postmates.
Sami Arayssi Vice President, Revenue & Business Strategy
Sami Arayssi serves as the Vice President, Revenue & Business Strategy of Postmates.
Anthony Armenta VP Software, Postmates Robotics
Anthony Armenta serves as the VP Software, Postmates Robotics of Postmates.
James Butts SVP, Product & Design
James Butts serves as the SVP, Product & Design of Postmates.
Natalya Davick SVP, Finance
Natalya Davick serves as the SVP, Finance of Postmates.
Cynthia Dinh Vice President, Growth Partnerships
Cynthia Dinh serves as the Vice President, Growth Partnerships of Postmates.
Eric Edge SVP, Marketing and Communications
Eric Edge serves as the SVP, Marketing and Communications of Postmates.
Justin Esch VP Partnerships
Justin Esch serves as the VP Partnerships of Postmates.
Postmates Salaries
How much does Postmates pay?
How much do people at Postmates get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Postmates is $137,602, or $66 per hour, while the estimated median salary is $137,223, or $65 per hour.
At Postmates, the highest paid job is a Director of PR at $182,500 annually and the lowest is a Sales Rep at $70,000 annually. Average Postmates salaries by department include: Business Development at $100,000, Finance at $85,000, Design at $152,000, and Sales at $70,000. Half of Postmates salaries are above $137,223.
64 employees at Postmates rank their Compensation in the Bottom 25% of similar sized companies in the US (based on 204 ratings) while 64 employees at Postmates rank their Perks And Benefits in the Bottom 20% of similar sized companies in the US (based on 69 ratings).
Salaries contributed from Postmates employees include job titles like Data Scientist, Senior Developer, Developer, and Designer. Comparably data has a total of 9 salary records from Postmates employees.
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $110k | $110k | 1st Percentile |
17th Percentile $160k | $160k | 17th Percentile |
33rd Percentile $207k | $207k | 33rd Percentile |
50th Percentile $226k | $226k | 50th Percentile |
67th Percentile $244k | $244k | 67th Percentile |
83rd Percentile $273k | $273k | 83rd Percentile |
100th Percentile $274k | $274k | 100th Percentile |
$137,602*
Average Compensation
$137,223*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Postmates Salaries by City
Postmates Salaries by Department
Diversity & Inclusion at Postmates
Diverse employees at Postmates score the company 59/100 across various culture categories, placing Postmates in the Bottom 25% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Postmates across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Postmates Perks & Benefits
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
- Gym Membership / Reimbursement
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
Financial Benefits
- 401K / Retirement Plan
Office Perks
- Free Food
- Pet-Friendly
- Company Social Outings
- Legal Assistance
- Work From Home Policy
- Unique Office Space
Postmates PTO
Postmates' PTO and Vacation policy typically gives 0-10 days off a year. Postmates' benefits and PTO Package averages to represent a less than $500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Postmates Careers
Postmates Jobs
No Recent Jobs found for Postmates on Comparably
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H1B Visa
In 2019, Postmates applied for 39 H1B visas. Of the work permits applied for, 74% were approved.
Work Permit Application Outcome
Postmates has a total of 5000 employees
39
Total Applied
H1B Applications Outcome
- 74% Granted (29 out of 39)
- 0% Denied ( out of 39)
- 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 39)
- 26% Certified-Withdrawn Application was approved but later withdrawn by employer (10 out of 39)
This data was calculated using publicly sourced data from OFLC Performance Data
Let Postmates Know You Want To Work There
Overview of Candidates Interested in Postmates on Comparably
Candidates By Department
Product | 32% | |
|---|---|---|
All Industries | 23% | |
Engineering | 18% | |
Communications | 5% | |
Design | 5% | |
Other | 18% |
Candidates By Location
San Francisco | 91% | |
|---|---|---|
Mountain View | 5% | |
Other | 5% |
Frequently Asked Questions regarding Postmates
What is Postmates address?
Postmates location is at 201 3rd St
Who is the CEO of Postmates?
Postmates CEO is Bastian Lehmann, their score by employees is 62
What are the salaries in Postmates
The average salary for employees in Postmates is 137602$
What is Postmates eNPS?
The eNPS for Postmates is -5
What is the salary for Sales Rep in Postmates?
Sales Rep average salary in the US is 70k
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