Postmates Employee Reviews
Out of 203 Postmates employee reviews, 67% were positive. The remaining 33% were constructive reviews with the goal of helping Postmates improve their work culture. The Operations team, with 72% positive reviews, reports the best experience at Postmates compared to all other departments at the company. The Sales team offered the most constructive feedback, with 63% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Need better communication from leadership
Review from Operations Dept
Everything especially customer service and support for employees
Review from Sales Dept
Pay more for the drivers
Review from Customer Support Dept
Leadership needs to communicate with employees better.
Review from Customer Support Dept
Payroll and appreciation for the people doing the work.
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
if i was paid for the drive to the pick up location
Review from Sales Dept
Options are like no value, and the base is so low comparing to extra time working.
Making it $4.00 Minimum deliveries
Review from Operations Dept
I feel undervalued because they make you fell like you don't matter when thats not how it should be
Review from Sales Dept
I feel undervalued because I am not re-compensated for app related mistakes.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
Can be siloed and disconnected
Review from Operations Dept
Be nice and take more responsibilities.
They need to stand up and stop being taken advantage of by the management
Review from Operations Dept
Communication and teamwork. Talk more
Review from Product Dept
have community meetings for drivers
Review from Customer Support Dept
What needs to change to make the company culture better?
Management needs to pay and appreciate workers more
Review from Operations Dept
you need higher salary more deliveries
Review from Sales Dept
better support better and more fair ratings like thumbs up or thumbs down
Review from Operations Dept
What would you improve about your company's interview process?
that will you meet with someone individual or someone contacts you whether or by email or phone to speak with you to make sure that you have a clear understanding of what your job is
Review from Customer Support Dept
What's going wrong and how can it be improved?
Too fast paced and time spent on data that is not actionable but for which you are held accountable
Review from Operations Dept
Managers are not helping but giving more pressure.
There needs to be more total work do that drivers will be confident they will earn money when they are on shift.
Review from Operations Dept
Pay is far too low
Review from Operations Dept
We need to fix their options on their platform for deliveries and have some online Assistance or some type of communication within person and not generic applications
Review from Customer Support Dept
What would you most like to see improved at your company?
more deliveries. gas paid by company
Review from Sales Dept
Bigger delivery area.