Postmates Leadership Employee Reviews | Comparably
Postmates Claimed Company
Postmates is transforming the way local goods move around a city by enabling anyone to get any product delivered in under an hour. read more
EMPLOYEE
PARTICIPANTS
97
TOTAL
RATINGS
1337
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Postmates Leadership Employee Reviews

What do you like best about the leadership team?

Have me a second life... Helped me support my family inspired other to Not be a liability..As for myself I made it To be equality and freedom..

The leadership is very approachable and is willing to hear new ideas.

They are prompt with providing services

Review from Sales Dept

I like the independence of the job. I make good money for the time I spend working. I am my own leader and I like it that way.

Review from Operations Dept

they are encouraging and supportive. I love the flexibility of work hours. I enjoy meeting new people and discovering new restaurants and new areas within my own city or even a new city

Review from Product Dept

I like the speediness with which the company responds to and finds a solution to problems.

Review from Operations Dept

Ambition they have a lot

Answers are often generalized and scripted. It would be nice to go away from the memorized responses and answer regarding the actual in depth solution. Pay attention to the root of the issue after evaluating the problem instead of generalizing the problem.

Review from Customer Support Dept

The fact that I don't have one and I work independently.

Review from Operations Dept

They are organized and well informed

Review from Customer Support Dept

Accuracy with their organization and function ability. Not to mention flexibility.

Review from Operations Dept

leadership team has taken Postmates through many successful fundraising rounds and massive growth.

Very easy to talk through problems with.

Review from Operations Dept

I like postmates so far because they deliver almost anything and i can do instant pay and i can make my own schedule

Review from Customer Support Dept

They give us a ton of autonomy

Review from Operations Dept

They allow for own schedule and free time.

Review from Customer Support Dept

its very persistent at encouraging employes

This company is great when it comes to taking initiative and being in tune with its employees.

Review from Customer Support Dept

It feels like a family - we're highly efficient, but we have fun too

What does the leadership team need to get better at?

Need better communication from leadership

Review from Operations Dept

Everything especially customer service and support for employees

Review from Sales Dept

Pay more for the drivers

Review from Customer Support Dept

Leadership needs to communicate with employees better.

Review from Customer Support Dept

Payroll and appreciation for the people doing the work.

Review from Operations Dept

Support for delivery drivers on deliveries

Review from Product Dept

Communicating with independent contractors, and revamp their platform

Review from Customer Support Dept

you need customer service phone number and you need more deliveries.

Review from Sales Dept

Really promoting the app more because it will definitely get recognized and it will be more beneficial to both parties.

Review from Operations Dept

we need a support number when we have problems

Review from Operations Dept

Being honest.

Review from Sales Dept
BOTTOM
35%

Leadership Scores are rated in the Bottom 35% of similar size companies on Comparably

Rated Postmates Leadership the Highest

  • Department - Communications
    +25%
  • Ethnicity - Hispanic or Latino
    +25%
  • Department - Engineering
    +14%

Rated Postmates Leadership the Lowest

  • Ethnicity - African American/Black
    -18%
  • Department - Sales
    -13%
  • Ethnicity - Asian or Pacific Islander
    -13%
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