Postmates Employee Reviews
Out of 203 Postmates employee reviews, 67% were positive. The remaining 33% were constructive reviews with the goal of helping Postmates improve their work culture. The Product team, with 77% positive reviews, reports the best experience at Postmates compared to all other departments at the company. The Sales team offered the most constructive feedback, with 63% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
KI have made painlessly about 250 for just a few deliveries and hours spent out of my day
Review from Product Dept
What do you like best about the leadership team?
Have me a second life... Helped me support my family inspired other to Not be a liability..As for myself I made it To be equality and freedom..
The leadership is very approachable and is willing to hear new ideas.
They are prompt with providing services
Review from Sales Dept
I like the independence of the job. I make good money for the time I spend working. I am my own leader and I like it that way.
Review from Operations Dept
they are encouraging and supportive. I love the flexibility of work hours. I enjoy meeting new people and discovering new restaurants and new areas within my own city or even a new city
Review from Product Dept
What does the leadership team need to get better at?
Need better communication from leadership
Review from Operations Dept
Everything especially customer service and support for employees
Review from Sales Dept
Pay more for the drivers
Review from Customer Support Dept
Leadership needs to communicate with employees better.
Review from Customer Support Dept
Payroll and appreciation for the people doing the work.
Review from Operations Dept
What is the best part about your compensation package?
I am able to keep my dignity and morals and my equality.
The salaries are very competitive and the Total rewards team is constantly reviewing pay to make sure they stay that way.
Great stock options and food three times a week in sf
Review from Operations Dept
The fact that I even get the option to purchase insurance with a job like this is great
Review from Operations Dept
I have free health and dental insurance. I get paid per mileage and I am very satisfied with everything about this business.
Review from Product Dept
Why do you feel undervalued and what would make you feel better about your compensation?
if i was paid for the drive to the pick up location
Review from Sales Dept
Options are like no value, and the base is so low comparing to extra time working.
Making it $4.00 Minimum deliveries
Review from Operations Dept
I feel undervalued because they make you fell like you don't matter when thats not how it should be
Review from Sales Dept
I feel undervalued because I am not re-compensated for app related mistakes.
Review from Customer Support Dept
What are some of the best things about your team?
They are always in it to win. They work hard and are ok with uncertainty. which is great because we are doing some new here all the time.
providing quality service and sharing ideas
Review from Sales Dept
every time I run into a fellow Postmates employee they are always polite
Review from Operations Dept
I get to see success stories via the app and through Facebook and my fellow comrades encourage me that it is possible to be independent and be able to manage bills comfortably
Review from Product Dept
Teamwork makes the dream work!
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
Can be siloed and disconnected
Review from Operations Dept
Be nice and take more responsibilities.
They need to stand up and stop being taken advantage of by the management
Review from Operations Dept
Communication and teamwork. Talk more
Review from Product Dept
have community meetings for drivers
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
Respect Team work and High standards.
I have worked at some very notable tech companies but have never seen a culture like at Postmates. The events team really does go over and above to create not just a place to work but a community... would even go as far as saying a family.
Making the money and meeting people
Review from Product Dept
flexibility or working my own hours
Review from Sales Dept
Smart people but kind of competitive and high stress
Review from Operations Dept
What needs to change to make the company culture better?
Management needs to pay and appreciate workers more
Review from Operations Dept
you need higher salary more deliveries
Review from Sales Dept
better support better and more fair ratings like thumbs up or thumbs down
Review from Operations Dept
What did you like most about the interview process?
The questions are simple comprehensive
It didn't feel as invasive as it does at most companies. It was very clear what they were looking for and felt more like a conversation.
quick and efficient background check and ID check
Review from Sales Dept
Very transparent and relatively quick process
Review from Operations Dept
it was super simple very fast
Review from Operations Dept
What would you improve about your company's interview process?
that will you meet with someone individual or someone contacts you whether or by email or phone to speak with you to make sure that you have a clear understanding of what your job is
Review from Customer Support Dept
What makes you most happy at work?
Interact and completing assignments ,And focusing on compliance
A combination of tackling new projects, the people I work with and the leaders I work for.
To make money and be around others
Review from Product Dept
choosing when to be on and off duty and getting to interact with the customers
Review from Sales Dept
The customers are the best part of my job
Review from Operations Dept
What's going wrong and how can it be improved?
Too fast paced and time spent on data that is not actionable but for which you are held accountable
Review from Operations Dept
Managers are not helping but giving more pressure.
There needs to be more total work do that drivers will be confident they will earn money when they are on shift.
Review from Operations Dept
Pay is far too low
Review from Operations Dept
We need to fix their options on their platform for deliveries and have some online Assistance or some type of communication within person and not generic applications
Review from Customer Support Dept
What do you like best about your company?
i like working whenever i want i get too pick my hours.
Review from Sales Dept
What would you most like to see improved at your company?
more deliveries. gas paid by company
Review from Sales Dept
Bigger delivery area.