Premier Inn Employee Reviews

The worst company to work as a housekeeper for. Between rude supervisors/management, borderline scam "we don't do 0hrs" contracts, out of touch standards for employees and cost cutting measures everywhere you turn, this job is unbearable. I cannot wait to leave this horrendous company.

Posted 6 days ago

its good and exciting always

Working with Premier Inn has been a rewarding experience. The team environment is welcoming and supportive, making it easy to grow both personally and professionally. I’ve gained valuable customer service skills and enjoyed helping guests feel comfortable during their sta

over stimulating and extremely over worked and underpaid

amazing love it so much

Communication is perfect. I love the leadership team at my site as they strive for making customers happy. They also care for the team, making sure team retention is the best it can be.

very friendly and easy to get on with and helps you grow within your role

The best leadership team I had ever.I feel that my manager cares for me and she always supports me.She is always happy to show me new ways of workings and always helping everyone.

My manager is very supportive

that there competent and trust our views on situations

rotating rotas and being compassionate towards staff

Not being absolute microwaved sausage rolls

Flexible and lots of overtime

Company has extra winter payment for all hourly paid team members,and pay for progress

staff discounts on hotel and restaurants

Housekeepers are the most important members of staff as without us they wouldn't have the rooms to sell, and yet housekeepers are the least paid members of staff at Premier Inn. I've known FOH breakfast staff to be on better hourly pay than me, as are the night staff

Posted 6 days ago

pay rise, more staff on shift

Just 20 pence more to be paid as house keepers are getting ( I am a receptionist) Extra money for becoming an expert.

I need more money for the labour of the job

Better pay, leadership and work life balance

they are the most hardworking team

We all know what we are doing, if we need support in the workplace, we can speak to management and each other and help each other to get the job done.

We are all overworked but get on

They are friendly and helpful

theyre supportive, helpful and kind

This is entirely dependant on the person. I've had lazy coworkers who don't pull their own weight, but I've also had great coworkers who work really hard. There is no such thing as working together though at Premier Inn, everyone is given their own separate lists and you hope and pray it goes smooth

Posted 6 days ago

The People i work with

friendliness , team work, support each other

the diversity and background of people I work with

we care about each other and our guests

The interviews are fine for housekeeping. If you go for a head housekeeper position though they like to ask you stupid and irrelevant questions that have nothing to do with the job itself. I would say when going for an interview bare in mind that their contracts are deceiving.

Posted 6 days ago

getting picked for thev job

Meeting at the restaurant, private area.

There was nothing I enjoyed it was just average

Well preparation about the company

Not sure really. They just want bodies

Clocking out and leaving, except even then it's not over as you'll have supervisors and managers messaging Whatsapp group chats hours after the shift

Posted 6 days ago

seeing a smile on the customers faces

the guests and people I work with

Making others including my customers smile!

people, colleagues, my Hotel Manager

Benefits, support and career growth