Princess Cruises Outlook Employee Reviews | Comparably
Princess Cruises Claimed Company
One of the best-known names in cruising, Princess Cruises is a global cruise and tour company. read more
EMPLOYEE
PARTICIPANTS
342
TOTAL
RATINGS
2001
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Princess Cruises Outlook Employee Reviews

What makes you most happy at work?

Teammates experience attitude professional knowledge

Posted 9 days ago

Helping others do their jobs

All the time when I I’m start the work I feel like I’m enjoy its is not my work like it’s fun it’s my task to complete and then going with frnds going to port shoping and eat th

Review from Customer Support Dept

I love my job and seeing people healthy makes me feel wealthy

The work team and make the passengers happy with a best service

Trust, support, communication, and mutual respect among coworkers leads to a more efficient and productive workplace.

Passengers makes me happy at work

Good manners and respect for everyone

my contribution to others to evolve

Well paid and good benefit

People, hard work the ice caves that we are going to schedule again and kings island

To be back here working again ,the competitive salary of course, meeting my teammates and viaiting different countries

Doing well and receiving positive feedback

Team work with my peers

my coworkers and my benefits

Review from Customer Support Dept

What's going wrong and how can it be improved?

Phone system and overall people skills

Need to talk to the low level of staff. And free talk to them

Some executive changes brought a person or a few people who decided to outsource one pf our most important departments (BAD IDEA) because they only value sales. When I started at Princess, it was a wonderful work environment and I felt respected. Now? not so much

Review from Customer Support Dept

Not enough support, left on hold for up to 30 mins.

Review from Customer Support Dept

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Review Sentiment at Princess Cruises

46
46%
54
54%

About Princess Cruises' Outlook

A
82/100

Where This Score Ranks Princess Cruises' Outlook

TOP
10%

In the Top 10% of 1226 similar size companies on Comparably

TOP
20%

In the Top 20% of 341 companies in Los Angeles

2nd

2nd place versus 3 competitors rated on Comparably

Princess Cruises' Outlook is scored an A by 450 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” Princess Cruises' Outlook score helps to boost their overall culture score, due partly to the fact that the Customer Support department’s positive scores help Outlook to be one of Princess Cruises' stronger culture attributes. Use the filters below to understand Princess Cruises employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated 4 days ago.

Rate Outlook the Highest

  • Ethnicity - Other
    +4%
  • Experience - 1 to 3 Years
    +2%
  • Department - Customer Support
    -4%

Rate Outlook the Lowest

  • Experience - 3 to 6 Years
    -28%
  • Tenure - 2 to 5 Years
    -20%
  • Ethnicity - Asian or Pacific Islander
    -14%

How Princess Cruises' Outlook Score is Calculated

FILTER RATINGS BY

Results from 335 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

78
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantastic46%
Good27%
Neutral18%
Bad5%
Terrible4%
How do your customers perceive your company?
AnswerPercent
Yes81%
No19%
Are you typically excited about going to work each day?
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Rate your company