Privy Culture | Comparably
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Privy Claimed Company
The email marketing platform for Shopify & Wix stores that need the tools & coaching to grow from $0 to $1 million in sales. Used by 500,000+ small ecommerce brands around the world. read more
EMPLOYEE
PARTICIPANTS
40
TOTAL
RATINGS
842

Privy Company Culture

Privy Culture

This score is derived from employee ratings & reviews
Choice Employer
A
4.5/5

Top Rated Culture Dimensions

Privy CEO

Top 5%Top 5% of Similar Size Companies on Comparably
Ben Jabbawy Privy's CEO
Ben Jabbawy
96 /100

Diversity at Privy

Top 25%Top 25% of Similar Size Companies on Comparably
B

Diverse employees at Privy have rated Happiness, Perks And Benefits, and CEO Rating as the highest categories they have scored

Women at Privy

Top 5%Top 5% of Similar Size Companies on Comparably
A+

Women at Privy have rated Compensation, Perks And Benefits, and Happiness as the highest categories they have scored

Privy eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 5%Top 5% of Similar Size Companies on Comparably

Recommend to a Friend?

86

Privy employees are 86% more likely to recommend Privy as a great place to work

89%Promoters
8%Passives
3%Detractors

Working at Privy

Working at Privy is rated highly by 40 employees, across various culture dimensions. Privy employees are most satisfied about CEO Rating, Compensation, and Executive Team categories, putting Privy’s culture in the Top 10% compared to similar sized companies on Comparably and in the Top 5% compared to other companies in Boston. See below in detail how working at Privy was rated by employees.

Overall Company Culture at Privy

A

Overall Company Culture at Privy is rated A

Last updated months ago

Top
10%

Privy ranks in the Top 10% of other companies on Comparably with 51-200 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 40 Employees

View Results
0
20
40
60
80
100
Sales
94
Sales94
Customer Support
93
Customer Support93
Engineering
86
Engineering86

Privy Employee Reviews

Out of 170 Privy employee reviews, 98% were positive. The remaining 2% were constructive reviews with the goal of helping Privy improve their work culture.

98%
2%
Positive Reviews98%
Constructive Feedback2%

Positive Reviews From Privy Employees

  • What is the best part about your compensation package?
    Lots of great perks and super flexible leadership and managers who are extremely accomodating.
  • What is most positive about the culture and environment at your company?
    everyone is extremely friendly and willing to lend a hand
  • What are some of the best things about your team?
    all rowing in one direction, motivated, determined, and kind

Constructive Feedback From Privy Employees

  • What would you most like to see improved at your company?
    In no particular order: The Product, The Leadership Team, and my peers
  • What do your coworkers need to improve and how could you work together better?
    Need more clarity from upper management.
  • Why do you feel undervalued and what would make you feel better about your compensation?
    I don't feel any of those things - though 401k match would be great.

Privy Company Information

Privy Company Overview

The email marketing platform for Shopify & Wix stores that need the tools & coaching to grow from $0 to $1 million in sales. Used by 500,000+ small ecommerce brands around the world.

Privy was founded in 2011 and its current CEO is Ben Jabbawy. Since its inception 15 years ago, Privy has grown to 65 employees.

Privy Mission, Vision & Values

Privy Mission Statement

Our mission is to provide the tools, education, and support small ecommerce brands need to grow their online stores and build thriving businesses.

Privy Values

  • We define our own success by our customers' success.
  • We seek excellence by taking risks and learning every day.
  • We treat each other and our customers with honesty and respect.
  • We believe that life outside the office is just as important as life in the office.
  • We are building a company and brand that we love and our customers love.
Headquarter201 South Street, 2nd floor
Boston, MA 02111
United States of America
Websitewww.privy.com/
Founding Date2011
Tel857-263-7371
Company StatusPrivate
Jobswww.privy.com/careers
Social Sites

Privy Competitors

Privy competitors include AWeber Communications, Klaviyo, Justuno.com, and MailerLite. Privy ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how Privy compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    AWeber Communications' Logo
    AWeber Communications
    4.6/5
  2. #2
    Klaviyo's Logo
    Klaviyo
    4.7/5
  3. #3
    Privy's Logo
    Privy
    4.5/5
  4. #4
    Justuno.com's Logo
    Justuno.com
    4.4/5
  5. #5
    MailerLite's Logo
    MailerLite
    4.4/5

Privy Employees

Privy has 65 employees. 40 employees at Privy have reviewed Privy across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 40 Privy employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Privy are extremely happy with their total compensation at Privy, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Privy are extremely happy with their team. 40 Participants grade the quality of their coworkers a B+. The majority believe the meetings at Privy are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Privy believe the environment at Privy is positive. Most Participants believe the pace of work at Privy is comfortably fast. About 78% of the employees at Privy work 8 hours or less.

Overall, the employees at Privy are extremely happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Privy employees generally work 8.4 hrs a day
Work Hours
A Day in the Life
Employees at Privy report the work pace is comfortably fast
Work Pace
A Day in the Life
95% of Privy employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Privy employees most often take unlimited paid vacation and sick days each year
Perks & Benefits
A Day in the Life
Privy employees typically get valuable feedback on how to improve at work Once a month
Feedback
A Day in the Life
95% of Privy employees call their work environment positive
Environment

Joining Privy - Employee Onboarding

The prevailing opinion from employees about joining Privy is that the company was very prepared on their first day. Privy employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Privy KPIs and OKRs

At Privy 60% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Privy's KPIs and OKRs is essential for its success. Out of 7 Privy employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 5 have said yes.

AnswerPercent
Yes71%
No29%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes60%
No40%
Are the KPIs/OKRs for your department clear?

Privy CEO & Leadership

Privy CEO - Ben Jabbawy

Ben Jabbawy Privy's CEO
96 /100

Privy’s CEO Ben Jabbawy started in this role in 2011. Ben’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably, and in the Top 5% compared to the CEOs of all other companies in Boston. Privy’s CEO is highly regarded especially by employees in the Customer Support department, employees in the Sales department, and Caucasian employees. However, Hispanic or Latino employees, employees in the Engineering department, and employees with 3 to 6 Years experience have a less favorable view of the CEO and believe there is room for improvement. Compared to Privy’s competitors, Ben Jabbawy ranks right above Klaviyo CEO Andrew Bialecki. Under Jabbawy’s leadership, Privy employee respondents are most happy about their Compensation and the company’s Executive Team. Office Culture and Environment are two areas, according to respondents, where Privy could stand to see real improvement.

Privy Leadership

The Privy Executive Team is rated an “A+” and led by CEO Ben Jabbawy, VP of Customer Success Erica Ayotte, and VP of Partnerships Ali Aldrich

  • Ben Jabbawy  CEO / President

    Ben Jabbawy CEO / President

    Ben Jabbawy serves as the CEO / President of Privy.

  • Erica Ayotte VP of Customer Success

    Constant Contact, Hootsuite, Clavis Insight and Curata all gave it a shot, but the only thing that could break Erica's... read more

  • Ali Aldrich VP of Partnerships

    Ali joins Privy from Klaviyo where she built a world-class partner program. As an integrated tech partner or agency in... read more

  • Peter Cai VP of Engineering

    Before Privy, Peter spent several years at Microsoft near the headquarters of the defeated Seattle Seahawks. Peter also... read more

  • Jen Paxton VP of Talent & People Ops

    Jen Paxton serves as the VP of Talent & People Ops of Privy.

  • Ben Jabbawy CEO

    Ben Jabbawy serves as the CEO of Privy.

  • Dave Gerhardt Chief Marketing Officer

    Dave Gerhardt is a B2B marketing leader & widely regarded as one of today’s leading brand builders. Prior to Privy Dave... read more

  • Alo Mukerji VP of Product

    Alo's professional passion is helping small businesses succeed through innovative technology. Prior to Privy, she led... read more

Privy Salaries

How much does Privy pay?

How much do people at Privy get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Privy is $101,189, or $48 per hour, while the estimated median salary is $126,801, or $60 per hour.

At Privy, the highest paid job is a Director of Engineering at $172,053 annually and the lowest is an Admin Assistant at $44,471 annually. Average Privy salaries by department include: Engineering at $114,047, Customer Support at $65,798, Finance at $99,717, and Operations at $74,500. Half of Privy salaries are above $126,801.

39 employees at Privy rank their Compensation in the Top 5% of similar sized companies in the US (based on 127 ratings) while 39 employees at Privy rank their Perks And Benefits in the Top 5% of similar sized companies in the US (based on 44 ratings).

Last updated months ago.

1st Percentile
$71k
$71k1st Percentile
20th Percentile
$94k
$94k20th Percentile
40th Percentile
$126k
$126k40th Percentile
60th Percentile
$188k
$188k60th Percentile
80th Percentile
$233k
$233k80th Percentile
100th Percentile
$327k
$327k100th Percentile
$101,189*
Average Compensation
$126,801*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Privy Salaries by Department

Explore Privy Salaries

Diversity & Inclusion at Privy

Diverse employees at Privy score the company 87/100 across various culture categories, placing Privy in the Top 25% of companies on Comparably with 51-200 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Privy across various culture dimensions.

We want to build the strongest possible team by embracing the full scope of human experiences. We want to elevate our team by celebrating unique strengths in others. That's why we're directing our efforts towards recruiting candidates from communities that are underrepresented in tech. We will leverage data to drive our recruiting efforts and improve both representation and equity across Privy.,,We're working to help close the wage gaps for women, minorities, and other underrepresented communities in tech. We promise to never ask you your current salary (especially since that would be illegal) or low-ball you during negotiations. We do our research to ensure we’re paying market value for what you bring to the table. And we’ll be transparent about salaries up front.,,Our volunteer-based, employee-run Diversity, Equity, & Inclusion team partners closely with People Ops. Our goal is to increase diversity in hiring and promote inclusion within Privy. In the time since the group's inception, we have made our open roles much more accessible to candidates of different backgrounds and implemented policies that reinforce celebrating the strength in our differences. As we grow, we will continue to prioritize practices that promote equity and representation. We're looking forward to a more diverse version of Privy that celebrates the entire spectrum of humanity. 

Ranked Culture the Highest

Women 92/100
Department - Customer Support
Men 92/100
Department - Sales
Diverse Employees 86/100
Department - Engineering

Ranked Culture the Lowest

Women N/A/100
Men 85/100
Department - Engineering
Diverse Employees N/A/100

Privy Perks & Benefits

-Unlimited paid time off with a 2 week *minimum* each year -Full-time and part-time remote work options -Privy covers 100% of medical, dental, and vision insurance premiums for employees and qualifying dependents -$500 annual professional development stipend -4-week paid sabbatical after being a Privy employee for 3 years -Weekly team lunch and monthly team events

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Tuition Reimbursement
  • Employee Stock Purchase Plan

Office Perks

  • Free Food
  • Pet-Friendly
  • Company Social Outings
  • Work From Home Policy
  • Unique Office Space

Privy PTO

Privy's PTO and Vacation policy typically gives unlimited days off a year. Privy's benefits and PTO Package averages to represent a $1000 -$1500 cash value per month.

AnswerPercent
Flex Time33%
Vacation Policy0%
Office Meals67%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No100%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo25%
$1500 - $2500/mo25%
$1000 -$1500/mo50%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Privy Careers

Privy Jobs

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Privy Internship Program

Acquiring a position in Privy's Internship Program is generally somewhat difficult. Why intern at Privy? Employees are extremely happy at Privy and rate their office perks as fantastic. It’s summer, interning should not be only a learning experience, but also an enjoyable one. Privy employees say they’re rarely bored at work. Additionally, 50% have developed close friendships with their co-workers.

How difficult is it to get an internship at Privy?

Engineering
Very Difficult0%
Somewhat Difficult67%
Not Difficult33%
Difficult0%
Does Not Offer Internships0%
Answered by 6 Engineering Interns

Frequently Asked Questions regarding Privy

What is Privy address?

Privy location is at 201 South Street, 2nd floor

Who is the CEO of Privy?

Privy CEO is Ben Jabbawy, their score by employees is 96

What is Privy eNPS?

The eNPS for Privy is 86

What is the salary for Executive Assistant in Privy?

Executive Assistant average salary in the US is 79k

What are the salaries in the Sales in Privy?

The average salaries for Sales in Privy is 244k

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