ProMedica – Unorganized, overwhelmed, understaffed, poor leadership, poor retention rate, misleading new hires. | Comparably

ProMedica – Unorganized, overwhelmed, understaffed, poor leadership, poor retention rate, misleading new hires.

ProMedica Claimed Company
ProMedica is a mission-based, not-for-profit integrated healthcare organization headquartered in Toledo, Ohio. It serves communities in 30 states. The organization offers acute and ambulatory care, an insurance company with a dental plan, and post-acute and academic business lines. The organization has more than 70,000 employees, 13 hospitals, 2,700 physicians and advanced practice providers with privileges, 900+ healthcare providers employed by ProMedica Physicians, a health plan, and 450 assisted living facilities, skilled nursing and rehabilitation centers, memory care communities, outpatient rehabilitation clinics, and hospice and home health care agencies. Driven by its Mission to improve your health and well-being, ProMedica has been nationally recognized for its advocacy programs and efforts to address social determinants of health. read more
EMPLOYEE
PARTICIPANTS
331
TOTAL
RATINGS
2701
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Unorganized, overwhelmed, understaffed, poor leadership, poor retention rate, misleading new hires.

What needs to change to make the company culture better?

Stop advertising compassionate care and 24/7 availability when it is flat out untrue. Provide better support to your in field teams.

What does the leadership team need to get better at?

The orientation process and precepting stage is EXCEPTIONALLY unorganized, and poorly stratified. Communication despite all of the team working remotely was zero help for new hires. After requesting assistance from my supervisor the constant answer was "wait for your probation period to be over"

What would you improve about your company's interview process?

My employment process took OVER A MONTH to complete. In which time I turned down 6 other prospective employers. The OM couldn't verify drug screening and delegated me, a person of non employment yet to confirm my own UA. Very unprofessional. During my initial interview, the ADM was very distracted

What do your coworkers need to improve and how could you work together better?

The lack of FT RNs left had direct effect on quality of care provided to hospice patients. My RN coworkers had warned me that I should not stay with Heartland as a long-term career. They spoke of being mislead, over worked, forced into on call coverage, and having to neglect pt care to complete ppwk

Why do you feel undervalued and what would make you feel better about your compensation?

My ADM, OM, DON made me feel as if I was an annoyance. I was stuck in a back office with a computer that had IT problems, and then let go from my position for "not seeming to be a good fit" Was given less than 5 minutes to gather my belongings and pressed off the property.

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