ProMedica Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
I haven't had a good experience here the CEO doesnt look at you in the hall or say Hi
Review from Customer Support Dept
my coworkers and having a positive environment as compared to the rest of the agency
Review from Customer Support Dept
What do you like best about the leadership team?
Dedication and Quality is important them
Review from Customer Support Dept
What does the leadership team need to get better at?
Care about the employees better
Review from Customer Support Dept
Everything....this company is not operating in the best interest of their patients
Review from Customer Support Dept
communication with staff for an increase in morale
Review from Customer Support Dept
What is the best part about your compensation package?
Benefits are not bad, but pricey for part-time employees.
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Task masters, under staffed, unrealistic time to get so much done, low morale.
Review from Customer Support Dept
I think as employees we are overworked and underpaid
Review from Customer Support Dept
we do a great amount of work for little pay
Review from Customer Support Dept
What are some of the best things about your team?
We care about each other and our patients.
Review from Customer Support Dept
We work pretty well together for the most part
Review from Customer Support Dept
We all work very well together
Review from Customer Support Dept
Everyone is dedicated and a team player
Review from Customer Support Dept
they are fun to be with and we get a lot of work completed
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
Better attitude toward patients and the job
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
The way the employees get along
Review from Customer Support Dept
Feeling valued as an employee
Review from Customer Support Dept
my team is the most positive in the work place
Review from Customer Support Dept
What needs to change to make the company culture better?
Keep the employees informed appreciate the work they do and hire better people
Review from Customer Support Dept
What did you like most about the interview process?
That I was comfortable during the process
Review from Customer Support Dept
Interview was done in panel fashion. That can be a little intimidating, but also advantagous for the interviewee.
Review from Customer Support Dept
What would you improve about your company's interview process?
Do reference and background checks
Review from Customer Support Dept
The HR department needs to hire people that can do the job and not who they know and like
Review from Customer Support Dept
What makes you most happy at work?
Being in the medical field
Review from Customer Support Dept
Feeling accomplished and that we've helped our patients have the best quality care possible
Review from Customer Support Dept
seeing my coworkers and having a positive environment
Review from Customer Support Dept
What's going wrong and how can it be improved?
Unrealistic expectations. Attention to the acuity of the patients, not only the numbers of patients. Customer service is a big part of patient care.
Review from Customer Support Dept
The workers need to change
Review from Customer Support Dept
Things could be ran better and in more fairness
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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