ProMedica Culture | Comparably
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ProMedica Claimed Company
ProMedica is a mission-based, not-for-profit integrated healthcare organization headquartered in Toledo, Ohio. It serves communities in 30 states. The organization offers acute and ambulatory care, an insurance company with a dental plan, and post-acute and academic business lines. The organization has more than 70,000 employees, 13 hospitals, 2,700 physicians and advanced practice providers with privileges, 900+ healthcare providers employed by ProMedica Physicians, a health plan, and 450 assisted living facilities, skilled nursing and rehabilitation centers, memory care communities, outpatient rehabilitation clinics, and hospice and home health care agencies. Driven by its Mission to improve your health and well-being, ProMedica has been nationally recognized for its advocacy programs and efforts to address social determinants of health. read more
EMPLOYEE
PARTICIPANTS
326
TOTAL
RATINGS
2668

ProMedica Company Culture

ProMedica Culture

This score is derived from employee ratings & reviews
2.4/5
ProMedica's Overall Culture is rated D-

Top Rated Culture Dimensions

ProMedica CEO

Bottom 5%Bottom 5% of Similar Size Companies on Comparably
Randy Oostra ProMedica's CEO
Randy Oostra
52 /100

Diversity at ProMedica

Bottom 35%Bottom 35% of Similar Size Companies on Comparably
C-

Diverse employees at ProMedica have rated Office Culture, Professional Development, and Retention as the highest categories they have scored

Women at ProMedica

Bottom 20%Bottom 20% of Similar Size Companies on Comparably
D

Women at ProMedica have rated Team, Environment, and Office Culture as the highest categories they have scored

ProMedica eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 15%Bottom 15% of Similar Size Companies on Comparably

Recommend to a Friend?

-42

ProMedica employees are -42% more likely to recommend ProMedica as a great place to work

19%Promoters
20%Passives
61%Detractors

Working at ProMedica

Working at ProMedica is rated below average by 326 employees, across various culture dimensions. ProMedica employees rate Office Culture highest among all categories, and think that CEO Rating and Compensation have the most room for improvement, putting ProMedica’s culture in the Bottom 10% compared to similar sized companies on Comparably and in the Bottom 25% compared to other companies in Monroe, MI. See below in detail how working at ProMedica was rated by employees.

Overall Company Culture at ProMedica

D-

Overall Company Culture at ProMedica is rated D-

Last updated a month ago

Bottom
10%

ProMedica ranks in the Bottom 10% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 326 Employees

View Results
0
20
40
60
80
100
Customer Support
64
Customer Support64
Operations
59
Operations59
Finance
57
Finance57

ProMedica Employee Reviews

Out of 299 ProMedica employee reviews, 53% were positive. The remaining 47% were constructive reviews with the goal of helping ProMedica improve their work culture.

53%
47%
Positive Reviews53%
Constructive Feedback47%

Positive Reviews From ProMedica Employees

  • What did you like most about the interview process?
    The manager (no longer in charge of my department as of writing this) was honest about the pros and cons about the job. They did not hide anything when I had asked more questions about the process and working situation.
  • What are some of the best things about your team?
    We all work together pretty well. Despite some disputes, things are resolved rather quickly and solutions are made to keep everyone happy. Sometimes it really does feel like a family
  • What is most positive about the culture and environment at your company?
    Working with kids helps make it more positive

Constructive Feedback From ProMedica Employees

  • What do your coworkers need to improve and how could you work together better?
    Communication, patience, being reliable, being more open minded
  • What does the leadership team need to get better at?
    Just shit this building down
  • What does the leadership team need to get better at?
    Screening complaints filed by staff regarding inappropriate conduct displayed by managers and then Taking the appropriate action To create a safer work environment for staff working under management.

ProMedica Company Information

ProMedica Mission, Vision & Values

ProMedica Mission Statement

ProMedica is a mission-based, not-for-profit integrated healthcare organization headquartered in Toledo, Ohio. It serves communities in 30 states. The organization offers acute and ambulatory care, an insurance company with a dental plan, and post-acute and academic business lines. The organization has more than 70,000 employees, 13 hospitals, 2,700 physicians and advanced practice providers with privileges, 900+ healthcare providers employed by ProMedica Physicians, a health plan, and 450 assisted living facilities, skilled nursing and rehabilitation centers, memory care communities, outpatient rehabilitation clinics, and hospice and home health care agencies. Driven by its Mission to improve your health and well-being, ProMedica has been nationally recognized for its advocacy programs and efforts to address social determinants of health.

ProMedica Values

  • Diversity
  • Philosophy of Care
Headquarter100 Madison Ave
Toledo, OH 43604
United States of America
Websitewww.promedica.org
Company StatusPrivate

ProMedica Competitors

ProMedica competitors include KEPRO, Baptist Health, Mercy Hospital, and FastMed. ProMedica ranks 5th in Overall Culture Score on Comparably vs its competitors. See below how ProMedica compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    KEPRO's Logo
    KEPRO
    4.2/5
  2. #2
    Baptist Health's Logo
    Baptist Health
    3.3/5
  3. #3
    Mercy Hospital's Logo
    Mercy Hospital
    3.0/5
  4. #4
    FastMed's Logo
    FastMed
    2.5/5
  5. #5
    ProMedica's Logo
    ProMedica
    2.4/5
  • Culture Video

ProMedica Employees

326 employees at ProMedica have reviewed ProMedica across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was a month ago.

Overall, the 326 ProMedica employees give their leadership a grade of D-, or Bottom 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at ProMedica are mostly dissatisfied with their total compensation at ProMedica, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at ProMedica are not very pleased with their team. 326 Participants grade the quality of their coworkers a D+. Less than half believe the meetings at ProMedica are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at ProMedica believe the environment at ProMedica is positive. Most Participants believe the pace of work at ProMedica is extremely fast. About 47% of the employees at ProMedica work 8 hours or less, while 20% of them have an extremely long day - longer than twelve hours.

Overall, the employees at ProMedica are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
ProMedica employees generally work 9.9 hrs a day
Work Hours
A Day in the Life
Employees at ProMedica report the work pace is extremely fast
Work Pace
A Day in the Life
74% of ProMedica employees look forward to interacting with their team every day
Coworkers
A Day in the Life
ProMedica employees most often take 15-20 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
56% of ProMedica employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
ProMedica employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
55% of ProMedica employees call their work environment negative
Environment

Joining ProMedica - Employee Onboarding

The prevailing opinion from employees about joining ProMedica is that the company was somewhat prepared on their first day. ProMedica employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

ProMedica KPIs and OKRs

At ProMedica 50% of employees think their department KPIs and OKRs are clear. Employees’ understanding of ProMedica's KPIs and OKRs is essential for its success. Out of 7 ProMedica employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 3 have said yes.

AnswerPercent
Yes43%
No57%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes50%
No50%
Are the KPIs/OKRs for your department clear?

ProMedica CEO & Leadership

ProMedica CEO - Randy Oostra

Randy Oostra ProMedica's CEO
52 /100

Randy’s approval rate is lower compared to CEOs at similar sized companies, putting Randy in the Bottom 5% of all CEOs of similar-sized companies on Comparably, and in the Bottom 30% compared to CEOs of all other companies in Monroe, MI. Randy Oostra’s employees rank ProMedica in the Top 40% for Office Culture, in the Top 40% for Professional Development, and in the Bottom 25% for Team. Oostra is generally unpopular with ProMedica employees, but ranks especially low with Male employees, and by employees in the Finance department and employees with Entry Level experience. However, employees with the company for 1 to 2 Years have a slightly more favorable view of the CEO.

ProMedica Leadership

The ProMedica Executive Team is rated a “D-” and led by CEO Randy Oostra, COO Metro Acute Care Gary Akenberger, and VP / Chief Technology Officer Charles Meyers

  • Randy Oostra  CEO / President

    Randy Oostra CEO / President

    Randy Oostra serves as the CEO / President of ProMedica.

  • Gary Akenberger COO Metro Acute Care

    Gary Akenberger serves as the COO Metro Acute Care of ProMedica. Gary started at ProMedica in Sep of 2018. Gary... read more

  • Charles Meyers VP / Chief Technology Officer

    Charles Meyers serves as the VP / Chief Technology Officer of ProMedica. Charles started at ProMedica in Oct of 2018.... read more

  • Karen Strauss Chief Marketing, Strategic Planning and Communications Officer

    Karen Strauss serves as the Chief Marketing, Strategic Planning and Communications Officer of ProMedica.

  • Petee Barbara Chief Government Relations and Communications Officer

    Petee Barbara serves as the Chief Government Relations and Communications Officer of ProMedica.

  • Randy Schimmoeller Sr. Vice President Operations, Continuum Services

    Randy Schimmoeller serves as the Sr. Vice President Operations, Continuum Services of ProMedica. Randy started at... read more

  • Chase Canfield Vice President, Operations - ProMedica Monroe Regional Hospital

    Chase Canfield serves as the Vice President, Operations - ProMedica Monroe Regional Hospital of ProMedica. Chase started... read more

  • Greg Stang Vice President Operations

    Greg Stang serves as the Vice President Operations of ProMedica. Greg started at ProMedica in Jan of 2015. Greg... read more

  • Patty Modrowski Vice President of Operations

    Patty Modrowski serves as the Vice President of Operations of ProMedica. Patty started at ProMedica in Jul of 2014.... read more

ProMedica Salaries

How much does ProMedica pay?

How much do people at ProMedica get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at ProMedica is $131,084, or $63 per hour, while the estimated median salary is $130,546, or $62 per hour.

At ProMedica, the highest paid job is a Director of Sales at $232,808 annually and the lowest is an Admin Assistant at $34,000 annually. Average ProMedica salaries by department include: Communications at $232,555, Customer Support at $68,656, IT at $90,920, and Operations at $128,018. Half of ProMedica salaries are above $130,546.

129 employees at ProMedica rank their Compensation in the Bottom 10% of similar sized companies in the US (based on 390 ratings) while 122 employees at ProMedica rank their Perks And Benefits in the Bottom 10% of similar sized companies in the US (based on 130 ratings).

Salaries contributed from ProMedica employees include job titles like Admin Assistant and Desktop Support. Comparably data has a total of 2 salary records from ProMedica employees.

Last updated months ago.

1st Percentile
$66k
$66k1st Percentile
17th Percentile
$92k
$92k17th Percentile
33rd Percentile
$121k
$121k33rd Percentile
50th Percentile
$186k
$186k50th Percentile
67th Percentile
$244k
$244k67th Percentile
83rd Percentile
$273k
$273k83rd Percentile
100th Percentile
$308k
$308k100th Percentile
$131,084*
Average Compensation
$130,546*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

ProMedica Salaries by City

ProMedica Salaries by Department

Explore ProMedica Salaries

Diversity & Inclusion at ProMedica

Diverse employees at ProMedica score the company 62/100 across various culture categories, placing ProMedica in the Bottom 35% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at ProMedica across various culture dimensions.

We strive to create an inclusive work environment where employees have an equal opportunity to achieve their fullest potential. Our management team assists with integrating diversity throughout the fabric of the organization. Leaders from each of ProMedica's business units serve on the Corporate Diversity Steering Council to drive diversity at all levels of the organization.

Ranked Culture the Highest

Women 96/100
Tenure - 5 to 10 Years
Men 56/100
Department - Operations
Diverse Employees 88/100
Tenure - 2 to 5 Years

Ranked Culture the Lowest

Women 57/100
Department - Finance
Men N/A/100
Diverse Employees N/A/100

ProMedica Perks & Benefits

Health & Wellness

  • Dental Insurance

Paid Time Off

  • PTO / Vacation Policy

ProMedica PTO

ProMedica's PTO and Vacation policy typically gives 20-30 days off a year with 0% of employees expected to be work free while out of office. Paid Time Off is ProMedica's most important benefit besides Healthcare when ranked by employees, with 50% of employees saying it is the most important benefit. ProMedica's benefits and PTO Package averages to represent a less than $500 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy50%
Office Meals0%
401k Contribution0%
Childcare50%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes100%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo29%
$1000 -$1500/mo14%
$500 -$1000/mo14%
Less than $500/mo43%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

ProMedica Careers

ProMedica Jobs

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H1B Visa

In 2019, ProMedica applied for 4 H1B visas. Of the work permits applied for, 75% were approved.

An in-depth look at ‘Certified-withdrawn’ H1B applications at ProMedica unveil that one approved work permit application was withdrawn before the employee’s start date.

Work Permit Application Outcome

4
Total Applied
  • 75% Granted (3 out of 4)
  • 0% Denied ( out of 4)
  • 25% Withdrawn Application was withdrawn by the employer before approval/rejection (1 out of 4)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 4)

This data was calculated using publicly sourced data from OFLC Performance Data

Let ProMedica Know You Want To Work There

Overview of Candidates Interested in ProMedica on Comparably

Candidates By Department

All Industries
100%

Candidates By Location

Chicago
100%

Frequently Asked Questions regarding ProMedica

What is ProMedica address?

ProMedica location is at 100 Madison Ave

Who is the CEO of ProMedica?

ProMedica CEO is Randy Oostra, their score by employees is 52

What is ProMedica eNPS?

The eNPS for ProMedica is -42

What is the salary for IT Manager in ProMedica?

IT Manager average salary in the US is 106k

What are the salaries in the Customer Support in ProMedica?

The average salaries for Customer Support in ProMedica is 69k

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