Deliver a franchise success system of strong brands, exceptional services, vast consumer reach and size, scale and distribution that delivers guests, satisfies guests and reduces cost for hotels owners. read more

EMPLOYEE PARTICIPANTS: 87

TOTAL RATINGS: 1353

CEO: Patrick Pacious

Customer service; especially from leaders (local mgmt). At least one GM needs additional training concerning customer relations/handling complaints.

Other Employee Reviews for Quality Inn & Suites

What does the leadership team need to get better at?

Trust. Show gratitude to workers.
Leadership review

What makes you most happy at work?

Taking quality care of my guests. That is the most rewarding of all.
Outlook review from Operations Dept

What's going wrong and how can it be improved?

Renovations customer complaints
Outlook review from Admin Dept

What is most positive about the culture and environment at your company?

We get along for the most part
Environment review from Operations Dept

Briefly describe your overall experience at your company

Pretty laid back but lack of structure leads to frustration.
Review from Customer Support Dept

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Quality Inn & Suites – Customer service; especially from leaders (local mgmt). At least one GM needs additional training concerning customer relations/handling complaints.

Customer service; especially from leaders (local mgmt). At least one GM needs additional training concerning customer relations/handling complaints.

Other Employee Reviews for Quality Inn & Suites

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