Manager at my location is only there for an hour or two once a week. The front desk person, who is left in charge, but has no title or power, is not helpful in resolving issues, at all.
There was no interview. I showed up for an interview and was told to go follow around someone doing the job and help them. I did for 2 hours (unpaid) and then they asked if I thought I could handle it and told me to come back tomorrow.