Unrealistic expectations with limited resources including manpower. Hours cut and demands are increased. Managers cater to abusive customers by giving them credits and gift cards to avoid uncomfortable situations which only sets a precedent for them to continue the outright damaging abuse to Employe
What makes you most happy at work?
Making customers happy and helping them.
What needs to change to make the company culture better?
Upper management. All the way to the president.
What are some of the best things about your team?
We all support eachother. Try to keep a positive attitude.
What would you improve about your company's interview process?
Actually interview prospective hires. Obtain important information such as availability to make sure itll be a good match to fit the companies needs.
What does the leadership team need to get better at?
Fair and realistic goals. Staffing based on need not reduced hourly goals which determine bonus incentives. Providing the necessary tools to perform the job ie: enough trolleys for pick up, functioning ovens and deli slicers and caring about store cleanliness, especially employee bathrooms.
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