Ralphs Grocery Company – They were SO great during the interview, but once I was hired, I realised that Customer Service is NOT a priority like they said...an employee who works her butt off means nothing. However, someone with seniority who is TERRIBLE with customers gets rewarded. This shouldn't happen! | Comparably

Ralphs Grocery Company – They were SO great during the interview, but once I was hired, I realised that Customer Service is NOT a priority like they said...an employee who works her butt off means nothing. However, someone with seniority who is TERRIBLE with customers gets rewarded. This shouldn't happen!

EMPLOYEE
PARTICIPANTS
330
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RATINGS
2534

They were SO great during the interview, but once I was hired, I realised that Customer Service is NOT a priority like they said...an employee who works her butt off means nothing. However, someone with seniority who is TERRIBLE with customers gets rewarded. This shouldn't happen!

What did you like most about the interview process?

They were very friendly and welcoming

Why do you feel undervalued and what would make you feel better about your compensation?

Management NEVER listens to us.

What's going wrong and how can it be improved?

My coworkers act like grade school kids, bickering, joking, avoiding work as much as possible, unless the manager is on the floor

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