C-
63/100
Rate Claimed Company
Rate was built on the principles of low rates, groundbreaking technology, complete transparency, excellent customer service and a quick, easy mortgage experience. We knew that to achieve the mission of being the best mortgage company for customers, we also needed to be the best mortgage company for employees and referral partners. We achieved that by innovating superior systems and technology to make the mortgage process easier and more transparent for everyone, and by creating a culture of positivity in which people have the opportunities to improve their lives and achieve their dreams. read more
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Rate Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
I enjoy my line of work and engaging with my Team and colleagues. We work very well together and can rely on each other.
I look forward to working with my colleagues and our customers every day.
Receiving compliments from borrowers saying we are the dream team and how much they loved working with us.
Review from Operations Dept
Working from home is a good positive
serving people, laughing with my co-workers, impacting people in a positive way.
I like working from home
I enjoy the people i work with
I work independently and with a team that provides exceptional support and praise!
The flexibility to create my schedule to fit my family's needs.
The pace that is put on us is fast but comfortable
What's going wrong and how can it be improved?
Branches outside metro are forgotten and ignored
The comany does manage to hide the cluster hell internally from its customers and thus gives a good experience for them. But internally, what a chaotic mess when it comes to resources! And underwriting was on ten differnet pages. Just crazy - need much better info management and training.
More pay will make employees happier
Any team not in the corporate office and not on sales doesn’t seem to exist and our concerns are not handled in
Review from Operations Dept
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