Rate Employee Reviews | Comparably
Rate Claimed Company
Rate was built on the principles of low rates, groundbreaking technology, complete transparency, excellent customer service and a quick, easy mortgage experience. We knew that to achieve the mission of being the best mortgage company for customers, we also needed to be the best mortgage company for employees and referral partners. We achieved that by innovating superior systems and technology to make the mortgage process easier and more transparent for everyone, and by creating a culture of positivity in which people have the opportunities to improve their lives and achieve their dreams. read more
EMPLOYEE
PARTICIPANTS
126
TOTAL
RATINGS
1249
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Rate Employee Reviews

Out of 106 Rate employee reviews, 72% were positive. The remaining 28% were constructive reviews with the goal of helping Rate improve their work culture.

What does the leadership team need to get better at?

Leadership Reviews

They need to care! The top is disconnected from the crew

Leadership would all be better off working for someone else.

Hold regional managers accountable for communication

Everything. They literally read their layoff verbiage off a script when you are being let go. They have ZERO connection with their teams. I heard from my boss two times during employment and I had four different bosses in 15 months. Training was horrid.

Not just stepping on the backs of those doing the heavy lifting.

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

I feel valued as an employee, but the current benefits contribution is under market and I would like to see that improve.

Poor benefit, low pay, constant shift in team.

There is an u fair distribution and the benefits package is expensive.

The amount of experience I brought to the table was more than enough for the role I wanted. I was sidelined and put into another role that I hated yet still climbed to the top of the ladder. Then got let go. The company has them read your layoff notice to you in a zoom call off a script. Ridiculous.

Livable wage, pay too low formthe amount of work that is expected

What do your coworkers need to improve and how could you work together better?

Team Reviews

Coworkers great, management full of themselves

We all need to be working for someone else.

Retain the information they are taught.

What needs to change to make the company culture better?

Environment Reviews

Accountability and attention to all branches by middle management

Value all its employees not just the PODs

Review from Operations Dept

What would you improve about your company's interview process?

Interviews Reviews

Too many interviews wasting time and asking the aame questions

What's going wrong and how can it be improved?

Outlook Reviews

Branches outside metro are forgotten and ignored

The comany does manage to hide the cluster hell internally from its customers and thus gives a good experience for them. But internally, what a chaotic mess when it comes to resources! And underwriting was on ten differnet pages. Just crazy - need much better info management and training.

More pay will make employees happier

Any team not in the corporate office and not on sales doesn’t seem to exist and our concerns are not handled in

Review from Operations Dept

What would you most like to see improved at your company?

Outlook Reviews

There aren't any Outlook reviews of Rate yet.
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