Rate Senior Customer Service Manager Salaries in Chicago | Comparably
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Rate was built on the principles of low rates, groundbreaking technology, complete transparency, excellent customer service and a quick, easy mortgage experience. We knew that to achieve the mission of being the best mortgage company for customers, we also needed to be the best mortgage company for employees and referral partners. We achieved that by innovating superior systems and technology to make the mortgage process easier and more transparent for everyone, and by creating a culture of positivity in which people have the opportunities to improve their lives and achieve their dreams. read more
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Rate Senior Customer Service Manager Salaries in Chicago

The average Rate Senior Customer Service Manager in Chicago earns an estimated $67,309 annually, which includes an estimated base salary of $60,309 with a $7,000 bonus. Rate's Senior Customer Service Manager compensation is $2,986 less than the US average for a Senior Customer Service Manager. Senior Customer Service Manager salaries at Rate in Chicago can range from $49,000 - $89,000.

In Chicago, The Customer Support Department at Rate earns $4,882 more on average than the Admin Department.

Last updated a year ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$67,309
Average Compensation
$60,309
avg. base
$7,000
avg. bonus

Senior Customer Service Manager Salaries at Rate

In Chicago, Senior Customer Service Managers earn $4,256 more than Customer Service Managers, and $6,405 less than Technical Supports.

Technical Support
$74k*
Customer Service Manager
$63k*
CS Rep
$45k*
* estimated salary

Compensation at Rate by Department

In Chicago, The Customer Support Department averages $4,882 more than the Admin Department, and $12,368 less than the Finance Department

Finance
$68,377 Avg. total comp.
+$12k
Customer Support
$56,009 Avg. total comp.
Admin
$51,127 Avg. total comp.
-$5k

Senior Customer Service Manager Compensation by Gender (All Companies)

The average female Senior Customer Service Manager at companies similar size to Rate reported making $85,760, while the average male Senior Customer Service Manager at similar sized companies reported making $89,842.

Senior Customer Service Manager Compensation by Ethnicity (All Companies)

The average Native American Senior Customer Service Manager at companies similar size to Rate reported making $150,000, while the average African American/Black Senior Customer Service Manager at similar sized companies reported making $65,039.

How Senior Customer Service Managers at Rate Rate Their Compensation

The majority of Senior Customer Service Managers at Rate believe they're compensated fairly. 18% of Senior Customer Service Managers at Rate say they receive annual bonuses, and the majority (48%) are not satisfied with their benefits. See more compensation ratings at Rate

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