Redfin Employee Reviews
Out of 548 Redfin employee reviews, 96% were positive. The remaining 4% were constructive reviews with the goal of helping Redfin improve their work culture. The Sales team, with 99% positive reviews, reports the best experience at Redfin compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 8% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
HR never once spoke to me.
Develop leaders, not just executors. There's a vacuum left by authoritative style as company grows. Myopic focus on discrete metrics. Plan for long term and customer satisfaction over short term contact generation. Invest in make a good core product over chasing every growth opp.
Why do you feel undervalued and what would make you feel better about your compensation?
Make more commission. Cut out useless middle management.
Salary is too low for what we do.
I know other companies pay higher. Redfin isn't competitive with their pay.
I wish the pay was more competitive to other tech companies.
I would like bi annual reviews and a higher bonus
What do your coworkers need to improve and how could you work together better?
The only interaction with anyone is via Zoom or Google Meetings, which most people are beyond tired of at this point, Company onboarding & training should be done in person. Redfin is a totally different business model from other brokerages and virtual meetings are not as effective.
this is what I need to talk to someone about.
Review from Sales Dept
What needs to change to make the company culture better?
Less middle management. Needs to run more like a regular brokerage
What would you improve about your company's interview process?
There aren't any Interviews reviews of Redfin yet.
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What's going wrong and how can it be improved?
There aren't any Outlook reviews of Redfin yet.
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What would you most like to see improved at your company?
More engineering support for non-real estate operations teams
Review from Customer Support Dept
Agents are sometimes ungrateful